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BBCGN Subscription Terms

Page updated: 26 June 2025

Version 1.0

These subscription terms (“Subscription Terms”) govern purchases you may make or have made of BBC Global News US LLC’s (“BBCGN”, “we”, or “us”) and/or its affiliate’s digital subscriptions (the “Digital Subscriptions”) offered via www.bbc.com (the “Site”) and the BBC mobile app (the “App”).  In these Subscription Terms, all references to “you” and “your” mean you as an individual, unless the context requires otherwise.

By purchasing or using Digital Subscription(s) or otherwise using the Site and/or App, in connection with or in relation to any Digital Subscription(s), you are agreeing to these Subscription Terms and BBC.com’s Terms of Use  and you understand that your information will be used as described in BBC.com’s Privacy Policy.

1. ELIGIBILITY. Digital Subscriptions are available only to individuals who are physically located in the United States and have reached the age of majority in their jurisdiction of residence  

2. BBC ACCOUNT. In order to purchase a Digital Subscription, you will need a free BBC account. If you do not already have a BBC account, you may follow the instructions at this link to create one. Only one person may use the email address and password associated with a BBC account. By creating a BBC account, you represent that all information that you provide during registration and in connection with your account is current, complete and accurate and you agree to maintain and promptly update your account information in your BBC account so that it remains current, complete, and accurate. Your BBC account and any Digital Subscription purchased or accessed therein are personal to you and, to the extent permissible under applicable law, cannot be resold, licensed, or transferred.  If you believe someone else has used your BBC account or you are being charged for a product or service you do not have, please contact Customer Service through the following link: https://help.bbc.com/hc.

3.  DIGITAL SUBSCRIPTIONS. Digital Subscriptions provide a term-limited and revocable license to access the content and features included in the applicable Digital Subscription for personal use only in accordance with these Subscription Terms.  You understand and agree that your subscription does not constitute a transfer of ownership to you in any content or features. To review BBCGN’s Digital Subscription offerings, click here. BBCGN reserves the right to modify the type, content, and availability of any Digital Subscription, at any time, for any reason, without notice. All descriptions, images, references, features, content, specifications, and prices described or depicted on the Site and App are subject to change at any time, without notice. Certain descriptions are approximate and are provided for convenience purposes only. The inclusion of any products or services on the Site or the App does not imply or warrant that these products or services will be available. In the event of any error, including inadvertent pricing errors, as determined by BBCGN in its sole discretion, we reserve the right to modify, cancel, terminate, or not process orders (including accepted orders) for any Digital Subscription. If you do not agree to any modifications to your Digital Subscription, you may be able to cancel your Digital Subscription through the methods provided herein.  You are responsible for obtaining and maintaining all connectivity, computer software, hardware and other equipment needed for access to and use of the Digital Subscriptions and any associated or related costs. TO THE EXTENT PERMITTED BY LAW, BBCGN DOES NOT MAKE ANY GUARANTEE OR WARRANTY WITH RESPECT TO THE AVAILABILITY OR PERFORMANCE OF ANY DIGITAL SUBSCRIPTIONS.

4. TERRITORY RESTRICTIONS.  You may only access or otherwise use your Digital Subscription(s) in the United States and only for your own personal, non-commercial purposes. You will not be able to access your Digital Subscription(s) while traveling outside of the United States, though you will still be able to access the Site and the App as they exist in the country in which you are located. We and our vendors may use your certain technologies and methods to determine your location. You understand and agree that if we are unable to determine your location, we will not be able to provide you with access to your Digital Subscription(s).

5. PAYMENT. You agree to pay the price stated at the time of your order, as well as any applicable taxes and service fees. You also agree to the billing frequency and related automatic renewal terms stated at the time of your order, if any. All prices are in U.S. dollars. Applicable taxes may vary depending on the jurisdiction. We may not be able to notify you in advance of changes in applicable taxes. When you use your Digital Subscription, you may incur other additional charges from third party service providers, such as telecommunications fees or data fees. You are responsible for paying any additional charges.

6. CHANGES TO TERMS, FEES AND FEATURES.  BBCGN reserves the right to, in its sole discretion, change these Subscription Terms, relevant subscription or account terms, and fees at any time, to be applicable prospectively from the date of such change. When such changes are made to these Subscription Terms, we will make a copy of the new Subscription Terms available to you on the Site.  BBCGN reserves the right to, in its sole discretion, add, modify, or remove benefits and features from any Digital Subscription, on a temporary or permanent basis. If you do not cancel your Digital Subscription, if applicable as described herein, or you continue to use your Digital Subscription or BBC account after the changes become effective, you will be deemed to have accepted any such modifications. Any modified subscription terms will apply at your next scheduled renewal and any subsequent renewals.

  • a. Changes to Price of Automatically Renewing Digital Subscriptions. BBCGN will notify you if the price of your automatically renewing Digital Subscription increases, and you will be provided with a reasonable opportunity (of no less than thirty (30) days’ notice) to cancel or modify your Digital Subscription before such changes are applied to your account or before the increased price is charged to your payment method. If you do not take action or you continue to use the relevant Digital Subscription past the time provided to cancel or modify your subscription, you will be deemed to have accepted the price increase.

7. PURCHASES. To purchase a Digital Subscription from BBCGN, you may be asked to supply certain information relevant to a transaction including, without limitation, information about your method of payment (such as your payment card number and expiration date), your billing address, your first and last name, and your shipping information. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY PAYMENT CARD(S) OR OTHER PAYMENT METHOD(S) UTILIZED IN CONNECTION WITH ANY TRANSACTION AND THAT ANY INFORMATION PROVIDED BY YOU IS VALID. By submitting such information, you grant to BBCGN the right to provide such information to third parties for purposes of facilitating the completion of transactions initiated by you or on your behalf. BBCGN will process your purchase as promptly as commercially reasonable. Delivery and/or activation of a Digital Subscription requires validation of your payment details. Accepted payment methods may vary based on your location. We reserve the right to reject any purchase at any time. If your initial payment authorization is later revoked, your subscription, or Digital Subscription access may be terminated. You may contact Customer Service if you believe your account or access was terminated in error. You understand and agree that you are charged at the time you place your order for Digital Subscriptions, and the sale is final and complete at the time you are charged. By purchasing a Digital Subscription or placing an order, you represent that the Digital Subscriptions purchased will be used only in a lawful manner in accordance with these Subscription Terms. In the event that your payment details change or are about to expire, BBCGN may obtain or receive updated payment details from your payment card issuer. You authorize us to use these updated payment details in order to help prevent any interruption to your access. If you would like to use a different payment method or if there is a change in payment method, visit your account settings page to update your billing information.

  • a. Purchases of Automatically Renewing Digital Subscriptions. BBCGN may offer Digital Subscriptions that automatically renew on a monthly or yearly basis. When you purchase such a subscription, you agree to automatic subsequent payments and related terms as outlined during the purchase process.  See Section 8(a) below for more information.

8. BILLING AND DIGITAL SUBSCRIPTIONS

  • a. Automatically Renewing Subscriptions.  When you purchase an automatically renewing subscription from BBCGN, you are agreeing to recurring automatic payments at the specified frequency (e.g., monthly or annually) until you cancel as outlined herein. You hereby authorize BBCGN to charge your initial subscription fee and any applicable taxes and fees on or after the date of your subscription purchase. BBCGN may change subscription terms or subscription fees for future payments at any time at its sole discretion.  Your subscription will automatically renew at the chosen interval, and you will continue to be charged (including any applicable taxes) to the payment card you provided to BBCGN in connection with the Digital Subscription unless, before the end of the current subscription period: (i) you terminate your account; (ii) you cancel your subscription in accordance with the cancellation policies herein; (iii) BBCGN chooses not to renew your subscription; or (iv) these Terms of Sale are otherwise terminated as expressly permitted herein. If you purchased your subscription through a third-party (such as Google Play or iOS) (each, a “Subscription Provider”), your billing will be processed by such Subscription Provider or its authorized vendor(s) and separate terms and conditions with that Subscription Provider will apply in addition to these Terms of Sale.
  • b. Gift Subscriptions. Gift subscriptions are a one-time purchase that do not automatically renew. If you redeem a gift subscription, you may be given the option to enter into an automatically renewing subscription, to begin at the conclusion of your gift subscription term. These Subscription Terms apply to any beneficiary of a gift subscription.
  • c. One-Time Purchases. If you make a one-time purchase directly from BBCGN, your payment method will be charged or debited at the time of purchase.  
  • d. Failure to Pay. If any fee due hereunder is not paid in a timely manner, or your transaction cannot be processed, we reserve the right to suspend, disable, cancel, or terminate your account, access to the product or services, or cancel your subscription. The foregoing is without limitation to BBCGN’s rights or remedies.
  • e. Promotions. We may provide various promotions, each with its own specific terms outlined at the time of the offer. The details of each promotion will vary. Promotions cannot be combined unless otherwise stated by BBCGN in BBCGN’s discretion. We may, in our discretion, extend promotional pricing or credits to new or existing subscribers.

9. REFUND POLICY.

  • a. Refund Policy. EXCEPT AS OTHERWISE STATED IN THESE SUBSCRIPTION TERMS OR AS REQUIRED BY APPLICABLE LAW, YOUR SUBSCRIPTION FEE IS NONREFUNDABLE. To the extent permissible by applicable law and without affecting your statutory rights, if you cancel your subscription, you are not entitled to receive any refund or credits for the time remaining in your subscription period. If any or all of our Digital Subscriptions are temporarily unavailable, you will not receive a refund except to the extent required by applicable law. BBCGN reserves the right to issue refunds at our sole discretion. If we issue a refund for any reason, we are under no obligation to issue the same or similar refund in the future.  BBCGN does not have the ability to initiate, cancel, or refund a subscription through a Subscription Provider; subscriptions and other purchases through a Subscription Provider are managed directly by the applicable Subscription Provider.     
  • b. Cancellation, Suspension, or Termination by BBCGN. BBCGN reserves the right to suspend or terminate your subscription for any reason at any time. If your purchase is not successfully processed by BBCGN for any reason, BBCGN may, in its sole discretion, attempt to contact you at the email address associated with your BBCGN account to resolve the issue. If we are unable to contact you or unable to resolve the issue, we may cancel the order. We will not be obligated to grant you a refund if we terminate your subscription because we determine, in our sole discretion, that your actions or your use of the products or services violate these Subscription Terms or our Terms of Use and Privacy Policy, any applicable law, or has harmed the service, product, or another user.
  • c. Cancellation by You. YOU MAY CANCEL YOUR SUBSCRIPTION AT ANY TIME. By cancelling your subscription, you cancel only future charges associated with your subscription. In order to avoid future charges, you must cancel your subscription prior to the end of your current subscription period. If you cancel prior to the deadline, you will not be charged. Your cancellation will be effective at the end of your current subscription period. For clarity, cancellation of your subscription will not result in cancellation of your BBC account.
  • d. Cancellation Methods. You have the following cancellation options, which methods of cancellation are subject to change. (i) Via Account.  When logged in, go to the “My Account” page on the Site. You may select “Cancel” to cancel your subscription. Upon cancellation, you will continue to receive access to your subscription for the remaining time in the current billing cycle (subject to these Subscription Terms); you will not receive a refund for the remaining time in the current billing cycle except to the extent required by applicable law. (ii) Contact Customer Service Support Center. Contact Customer Service by visiting https://help.bbc.com/hc. (iii) If you purchased your subscription through a Subscription Provider, you will need to contact the Subscription Provider directly to cancel or make changes to your subscription.

10. ENTIRE AGREEMENT. These Subscription Terms, together with the Terms of Use, comprise the entire agreement between the parties and supersede all prior or contemporaneous understandings, agreements, negotiations, representations and warranties, and communications, both written and oral. These Subscription Terms constitute an agreement between you and BBCGN, and not between you and any Subscription Provider.

11. CHOICE OF LAW AND VENUE; WAIVER OF CLASS ACTIONS. These Subscription Terms will be governed by and construed in accordance with the laws of the United States of America and the State of New York without regard to conflicts of law principles. You agree that any claim or dispute arising under or relating to these Subscription Terms and/or any Digital Subscription(s) shall be subject to the exclusive jurisdiction of the state or federal courts located in New York, New York and you further agree and expressly consent to the exercise of personal jurisdiction in the courts located in New York, New York in connection with any such claim or dispute.  YOU AND BBCGN AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL DISPUTES, CLAIMS, AND CAUSES OF ACTION ARISING OUT OF OR CONNECTED WITH THESE SUBSCRIPTION TERMS AND/OR ANY DIGITAL SUBSCRIPTION(S) WILL BE RESOLVED WITHOUT RESORT TO ANY FORM OF CLASS ACTION. 

12. SEVERABILITY. If any provision of these Subscription Terms is deemed invalid, void, or for any reason unenforceable, that section will be deemed severable and will not affect the validity and enforceability of any remaining provisions.