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Best AI Sales Assistant Software - Page 3

Julie Jung
JJ
Researched and written by Julie Jung

AI sales assistants, also referred to as AI virtual sales assistants, are tools that assist sales representatives by automating tasks and processes via embedded artificial intelligence. These tasks can include lead qualification and follow-up, pipeline management, forecasting, meeting scheduling, and data entry. The best AI sales assistants are most commonly leveraged by sales and marketing teams to automate routine tasks and free up time to handle more complex and involved responsibilities. These products will often work alongside other programs or integrate with an existing CRM software, but many are also standalone products.

AI sales assistants can have broad overlap with conversational marketing software, sales analytics software, and sales intelligence software. However, AI sales assistants as a whole are differentiated from other tools because of their task automation capabilities, artificial intelligence, and focus on sales teams.

To qualify for inclusion in the AI Sales Assistants category, a product must:

Support sales teams by automating basic tasks or providing predictive insights
Utilize embedded artificial intelligence as a main feature
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Featured AI Sales Assistant Software At A Glance

Fathom
Sponsored
Highest Performer:
Easiest to Use:
Top Trending:
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Highest Performer:
Easiest to Use:
Top Trending:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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531 Listings in AI Sales Assistant Available
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MaxIQ is an AI-powered customer journey management platform designed to unify sales, customer success, and revenue operations for B2B SaaS companies. It aims to maximize customer lifetime value by pro

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 74% Enterprise
    • 26% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • MaxIQ is a forecasting tool that uses AI to provide real-time insights into deal health and pipeline management, and to streamline sales and customer success workflows.
    • Reviewers frequently mention the ease of use, the ability to identify risks and opportunities early in the deal cycle, and the improved accuracy and reliability of their forecasts.
    • Users mentioned a steep learning curve at the beginning, a desire for more flexibility in dashboard customization, and a need for more third-party integrations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MaxIQ Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Forecasting
    10
    Ease of Use
    8
    Helpful
    8
    Accuracy
    7
    Intuitive
    5
    Cons
    Learning Curve
    4
    Integration Issues
    3
    Limited Customization
    3
    Inadequate Reporting
    2
    Dashboard Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MaxIQ features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.4
    9.6
    Peformance Tracking
    Average: 8.4
    9.2
    Integrations / APIs
    Average: 8.6
    10.0
    Coaching
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MaxIQ
    Company Website
    HQ Location
    San Francisco, CA US
    Twitter
    @getmaxiq
    6 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    55 employees on LinkedIn®
    Ownership
    Sonny Aulakh
Product Description
How are these determined?Information
This description is provided by the seller.

MaxIQ is an AI-powered customer journey management platform designed to unify sales, customer success, and revenue operations for B2B SaaS companies. It aims to maximize customer lifetime value by pro

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 74% Enterprise
  • 26% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • MaxIQ is a forecasting tool that uses AI to provide real-time insights into deal health and pipeline management, and to streamline sales and customer success workflows.
  • Reviewers frequently mention the ease of use, the ability to identify risks and opportunities early in the deal cycle, and the improved accuracy and reliability of their forecasts.
  • Users mentioned a steep learning curve at the beginning, a desire for more flexibility in dashboard customization, and a need for more third-party integrations.
MaxIQ Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Forecasting
10
Ease of Use
8
Helpful
8
Accuracy
7
Intuitive
5
Cons
Learning Curve
4
Integration Issues
3
Limited Customization
3
Inadequate Reporting
2
Dashboard Issues
1
MaxIQ features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.4
9.6
Peformance Tracking
Average: 8.4
9.2
Integrations / APIs
Average: 8.6
10.0
Coaching
Average: 8.3
Seller Details
Seller
MaxIQ
Company Website
HQ Location
San Francisco, CA US
Twitter
@getmaxiq
6 Twitter followers
LinkedIn® Page
www.linkedin.com
55 employees on LinkedIn®
Ownership
Sonny Aulakh
(1,253)4.4 out of 5
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View top Consulting Services for Drift
Save to My Lists
Entry Level Price:Starting at $2,500.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Drift Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    133
    Helpful
    120
    Features
    76
    Lead Generation
    63
    Chat Features
    59
    Cons
    Missing Features
    36
    Notification Issues
    27
    Inadequate Notifications
    22
    Chat Management
    21
    Notification System
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Drift features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.4
    8.0
    Peformance Tracking
    Average: 8.4
    8.3
    Integrations / APIs
    Average: 8.6
    7.8
    Coaching
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,592 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,219 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 27% Small-Business
Drift Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
133
Helpful
120
Features
76
Lead Generation
63
Chat Features
59
Cons
Missing Features
36
Notification Issues
27
Inadequate Notifications
22
Chat Management
21
Notification System
19
Drift features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.4
8.0
Peformance Tracking
Average: 8.4
8.3
Integrations / APIs
Average: 8.6
7.8
Coaching
Average: 8.3
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,592 Twitter followers
LinkedIn® Page
www.linkedin.com
1,219 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Aviso is a leading AI revenue platform, highly regarded by enterprise giants such as Honeywell, Microsoft GitHub, HPE, and Citi for its exceptional ability to close deals, boost revenue growth, and mi

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 44% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Aviso is a forecasting tool that provides conversation intelligence, sales insights, and account planning, and integrates with existing systems like Salesforce.
    • Reviewers like Aviso's seamless setup, intuitive conversation intelligence, and its ability to provide consistent insights and forecasts, which enhance engagement with customers and improve the overall experience.
    • Reviewers experienced challenges with the initial deployment due to the need for significant time and technical expertise, and some found the interface overwhelming and the AI recommendations sometimes unreliable.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Aviso Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    71
    Forecasting
    56
    Helpful
    42
    Accuracy
    40
    Efficiency
    35
    Cons
    Slow Loading
    21
    Learning Curve
    19
    Slow Performance
    17
    Salesforce Integration
    14
    Time-Consuming
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aviso features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.4
    9.1
    Peformance Tracking
    Average: 8.4
    9.0
    Integrations / APIs
    Average: 8.6
    8.8
    Coaching
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2014
    HQ Location
    Redwood City, CA
    Twitter
    @AvisoInc
    908 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    317 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Aviso is a leading AI revenue platform, highly regarded by enterprise giants such as Honeywell, Microsoft GitHub, HPE, and Citi for its exceptional ability to close deals, boost revenue growth, and mi

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 44% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Aviso is a forecasting tool that provides conversation intelligence, sales insights, and account planning, and integrates with existing systems like Salesforce.
  • Reviewers like Aviso's seamless setup, intuitive conversation intelligence, and its ability to provide consistent insights and forecasts, which enhance engagement with customers and improve the overall experience.
  • Reviewers experienced challenges with the initial deployment due to the need for significant time and technical expertise, and some found the interface overwhelming and the AI recommendations sometimes unreliable.
Aviso Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
71
Forecasting
56
Helpful
42
Accuracy
40
Efficiency
35
Cons
Slow Loading
21
Learning Curve
19
Slow Performance
17
Salesforce Integration
14
Time-Consuming
14
Aviso features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.4
9.1
Peformance Tracking
Average: 8.4
9.0
Integrations / APIs
Average: 8.6
8.8
Coaching
Average: 8.3
Seller Details
Company Website
Year Founded
2014
HQ Location
Redwood City, CA
Twitter
@AvisoInc
908 Twitter followers
LinkedIn® Page
www.linkedin.com
317 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Exceed.ai is a conversational marketing platform that helps marketers drive more pipeline from email and website visitors. Exceed AI Assistant works 24/7/365 alongside humans to ensure every lead is f

    Users
    No information available
    Industries
    • Computer Software
    • Venture Capital & Private Equity
    Market Segment
    • 60% Small-Business
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Exceed.ai features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    9.6
    Peformance Tracking
    Average: 8.4
    8.6
    Integrations / APIs
    Average: 8.6
    9.4
    Coaching
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Genesys
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,459 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,410 employees on LinkedIn®
    Phone
    +1 650 466 - 1100
Product Description
How are these determined?Information
This description is provided by the seller.

Exceed.ai is a conversational marketing platform that helps marketers drive more pipeline from email and website visitors. Exceed AI Assistant works 24/7/365 alongside humans to ensure every lead is f

Users
No information available
Industries
  • Computer Software
  • Venture Capital & Private Equity
Market Segment
  • 60% Small-Business
  • 36% Mid-Market
Exceed.ai features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
9.6
Peformance Tracking
Average: 8.4
8.6
Integrations / APIs
Average: 8.6
9.4
Coaching
Average: 8.3
Seller Details
Seller
Genesys
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,459 Twitter followers
LinkedIn® Page
www.linkedin.com
8,410 employees on LinkedIn®
Phone
+1 650 466 - 1100
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Scratchpad: The AI workspace for sales Remove admin work. Execute flawlessly. Win more deals. Scratchpad is the AI workspace built for sales. It removes admin work for sellers and drives strateg

    Users
    • Account Executive
    • Enterprise Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Mid-Market
    • 21% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Scratchpad Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    36
    Salesforce Integration
    24
    Helpful
    22
    Time-saving
    22
    Daily Use
    21
    Cons
    Expensive
    6
    Missing Features
    5
    Learning Curve
    4
    Sales Issues
    4
    Complexity
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Scratchpad features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.4
    8.6
    Peformance Tracking
    Average: 8.4
    9.1
    Integrations / APIs
    Average: 8.6
    8.3
    Coaching
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Covina, US
    Twitter
    @Scratchpad
    460 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Scratchpad: The AI workspace for sales Remove admin work. Execute flawlessly. Win more deals. Scratchpad is the AI workspace built for sales. It removes admin work for sellers and drives strateg

Users
  • Account Executive
  • Enterprise Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Mid-Market
  • 21% Small-Business
Scratchpad Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
36
Salesforce Integration
24
Helpful
22
Time-saving
22
Daily Use
21
Cons
Expensive
6
Missing Features
5
Learning Curve
4
Sales Issues
4
Complexity
3
Scratchpad features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
8.6
Peformance Tracking
Average: 8.4
9.1
Integrations / APIs
Average: 8.6
8.3
Coaching
Average: 8.3
Seller Details
Company Website
Year Founded
2020
HQ Location
Covina, US
Twitter
@Scratchpad
460 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
(537)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Revenue Grid offers AI-driven revenue intelligence through its world-leading data capturing technology. With seamless Salesforce integration, we offer a holistic view for revenue success, backed by fe

    Users
    • Account Executive
    • Account Manager
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 48% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Revenue Grid Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Salesforce Integration
    19
    Integrations
    14
    Helpful
    13
    Time-saving
    12
    Cons
    Salesforce Integration
    7
    Slow Loading
    5
    Data Inaccuracy
    4
    Difficult Setup
    4
    Integration Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Revenue Grid features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    8.9
    Peformance Tracking
    Average: 8.4
    9.0
    Integrations / APIs
    Average: 8.6
    8.3
    Coaching
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    Atlanta, Georgia
    Twitter
    @Revenue_Grid_
    1,073 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    137 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Revenue Grid offers AI-driven revenue intelligence through its world-leading data capturing technology. With seamless Salesforce integration, we offer a holistic view for revenue success, backed by fe

Users
  • Account Executive
  • Account Manager
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 48% Mid-Market
  • 40% Small-Business
Revenue Grid Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Salesforce Integration
19
Integrations
14
Helpful
13
Time-saving
12
Cons
Salesforce Integration
7
Slow Loading
5
Data Inaccuracy
4
Difficult Setup
4
Integration Issues
4
Revenue Grid features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
8.9
Peformance Tracking
Average: 8.4
9.0
Integrations / APIs
Average: 8.6
8.3
Coaching
Average: 8.3
Seller Details
Company Website
Year Founded
2006
HQ Location
Atlanta, Georgia
Twitter
@Revenue_Grid_
1,073 Twitter followers
LinkedIn® Page
www.linkedin.com
137 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Grain is an AI-powered meeting recording tool that makes it easy for people in customer-focused roles to understand and advocate the needs of their customers. Grain connects to meeting platforms like

    Users
    • Student
    • Product Manager
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 76% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Grain Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Helpful
    14
    Integrations
    10
    AI Integration
    9
    Customer Support
    9
    Cons
    Integration Issues
    4
    Recording Issues
    4
    Call Issues
    3
    Meeting Management
    3
    AI Inaccuracy
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Grain features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    7.4
    Peformance Tracking
    Average: 8.4
    8.2
    Integrations / APIs
    Average: 8.6
    8.1
    Coaching
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Grain
    Year Founded
    2018
    HQ Location
    San Francisco, US
    Twitter
    @grainhq
    2,002 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Grain is an AI-powered meeting recording tool that makes it easy for people in customer-focused roles to understand and advocate the needs of their customers. Grain connects to meeting platforms like

Users
  • Student
  • Product Manager
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 76% Small-Business
  • 20% Mid-Market
Grain Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Helpful
14
Integrations
10
AI Integration
9
Customer Support
9
Cons
Integration Issues
4
Recording Issues
4
Call Issues
3
Meeting Management
3
AI Inaccuracy
2
Grain features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
7.4
Peformance Tracking
Average: 8.4
8.2
Integrations / APIs
Average: 8.6
8.1
Coaching
Average: 8.3
Seller Details
Seller
Grain
Year Founded
2018
HQ Location
San Francisco, US
Twitter
@grainhq
2,002 Twitter followers
LinkedIn® Page
www.linkedin.com
86 employees on LinkedIn®
(2,801)4.1 out of 5
Optimized for quick response
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50% Off: $7/user/month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 62% Small-Business
    • 32% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho CRM is a customer relationship management tool that assists in tracking leads, sales, and customer interactions.
    • Users frequently mention the flexibility and customization options of Zoho CRM, its user-friendly interface, and its seamless integration with other Zoho apps and third-party tools.
    • Reviewers experienced a steep learning curve during setup and customization, occasional performance lags with complex workflows or large data volumes, and varying levels of customer service.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    193
    Features
    116
    Integrations
    88
    Lead Management
    85
    Easy Integrations
    69
    Cons
    Learning Curve
    69
    Integration Issues
    48
    Limited Features
    47
    Poor Customer Support
    43
    Slow Loading
    43
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho CRM features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.4
    8.6
    Peformance Tracking
    Average: 8.4
    8.6
    Integrations / APIs
    Average: 8.6
    9.0
    Coaching
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Company Website
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    135,417 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    28,103 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zoho CRM is a cloud-based 360° customer relationship management tool that caters to business needs of mid-scale businesses to large-scale enterprises. Key features include contact management, sales fu

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 62% Small-Business
  • 32% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho CRM is a customer relationship management tool that assists in tracking leads, sales, and customer interactions.
  • Users frequently mention the flexibility and customization options of Zoho CRM, its user-friendly interface, and its seamless integration with other Zoho apps and third-party tools.
  • Reviewers experienced a steep learning curve during setup and customization, occasional performance lags with complex workflows or large data volumes, and varying levels of customer service.
Zoho CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
193
Features
116
Integrations
88
Lead Management
85
Easy Integrations
69
Cons
Learning Curve
69
Integration Issues
48
Limited Features
47
Poor Customer Support
43
Slow Loading
43
Zoho CRM features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.4
8.6
Peformance Tracking
Average: 8.4
8.6
Integrations / APIs
Average: 8.6
9.0
Coaching
Average: 8.3
Seller Details
Seller
Zoho
Company Website
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
135,417 Twitter followers
LinkedIn® Page
www.linkedin.com
28,103 employees on LinkedIn®
(248)4.8 out of 5
14th Easiest To Use in AI Sales Assistant software
Save to My Lists
40% Off: $29.40 /month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Autobound is a GTM platform that transforms 350+ real-time insights—hiring trends, tech shifts, exec changes, funding, social posts, and more—into hyper-personalized sales outreach at scale. Most t

    Users
    • Account Executive
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 49% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Autobound Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Personalization
    43
    Time-saving
    39
    Ease of Use
    36
    Helpful
    35
    Automation
    31
    Cons
    Email Issues
    10
    Missing Features
    8
    AI Integration
    7
    Limited Credits
    7
    Limited Customization
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Autobound features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.4
    8.5
    Peformance Tracking
    Average: 8.4
    8.7
    Integrations / APIs
    Average: 8.6
    8.5
    Coaching
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Autobound
    Year Founded
    2018
    HQ Location
    San Francisco, California, United States
    Twitter
    @autobound_ai
    431 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    22 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Autobound is a GTM platform that transforms 350+ real-time insights—hiring trends, tech shifts, exec changes, funding, social posts, and more—into hyper-personalized sales outreach at scale. Most t

Users
  • Account Executive
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 49% Mid-Market
  • 35% Small-Business
Autobound Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Personalization
43
Time-saving
39
Ease of Use
36
Helpful
35
Automation
31
Cons
Email Issues
10
Missing Features
8
AI Integration
7
Limited Credits
7
Limited Customization
7
Autobound features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.4
8.5
Peformance Tracking
Average: 8.4
8.7
Integrations / APIs
Average: 8.6
8.5
Coaching
Average: 8.3
Seller Details
Seller
Autobound
Year Founded
2018
HQ Location
San Francisco, California, United States
Twitter
@autobound_ai
431 Twitter followers
LinkedIn® Page
www.linkedin.com
22 employees on LinkedIn®
(61)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$900.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AiSDR is a fully autonomous AI sales agent that sends deeply researched high converting outreach. AiSDR runs every stage of outreach—from pinpointing high-intent prospects with buyer readiness signals

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 82% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AiSDR is a platform designed for lead generation and cold outreach, offering features such as personalized mass outbound campaigns, multiple AI tools for drafting emails, and easy integration with existing CRMs like HubSpot.
    • Users frequently mention the high level of personalization, the ability to run multiple campaigns simultaneously, and the significant time savings on manual outreach tasks, along with the exceptional support from dedicated customer success managers.
    • Reviewers experienced some issues with the platform, including rigid sequence timing, lack of integration with HubSpot workflows, and the inability to fully adjust message intervals or see how far a campaign has progressed.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AiSDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    40
    Helpful
    35
    Ease of Use
    26
    Automation
    24
    Time-saving
    22
    Cons
    Integration Issues
    9
    Missing Features
    9
    Learning Curve
    8
    AI Limitations
    7
    Email Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AiSDR features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.4
    7.8
    Peformance Tracking
    Average: 8.4
    7.2
    Integrations / APIs
    Average: 8.6
    8.3
    Coaching
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2023
    HQ Location
    San Francisco, US
    Twitter
    @getaisdr
    214 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AiSDR is a fully autonomous AI sales agent that sends deeply researched high converting outreach. AiSDR runs every stage of outreach—from pinpointing high-intent prospects with buyer readiness signals

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 82% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AiSDR is a platform designed for lead generation and cold outreach, offering features such as personalized mass outbound campaigns, multiple AI tools for drafting emails, and easy integration with existing CRMs like HubSpot.
  • Users frequently mention the high level of personalization, the ability to run multiple campaigns simultaneously, and the significant time savings on manual outreach tasks, along with the exceptional support from dedicated customer success managers.
  • Reviewers experienced some issues with the platform, including rigid sequence timing, lack of integration with HubSpot workflows, and the inability to fully adjust message intervals or see how far a campaign has progressed.
AiSDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
40
Helpful
35
Ease of Use
26
Automation
24
Time-saving
22
Cons
Integration Issues
9
Missing Features
9
Learning Curve
8
AI Limitations
7
Email Issues
7
AiSDR features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
7.8
Peformance Tracking
Average: 8.4
7.2
Integrations / APIs
Average: 8.6
8.3
Coaching
Average: 8.3
Seller Details
Company Website
Year Founded
2023
HQ Location
San Francisco, US
Twitter
@getaisdr
214 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verse.ai is a lead conversion platform that turns your new leads into sales-ready opportunities through immediate AI-Driven and Human-Powered conversations. Billions of dollars are spent on leads, bu

    Users
    No information available
    Industries
    • Real Estate
    • Financial Services
    Market Segment
    • 83% Small-Business
    • 14% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Verse.ai features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.4
    8.7
    Peformance Tracking
    Average: 8.4
    8.0
    Integrations / APIs
    Average: 8.6
    8.1
    Coaching
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Verse.ai
    Year Founded
    2013
    HQ Location
    San Diego, CA
    LinkedIn® Page
    www.linkedin.com
    74 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verse.ai is a lead conversion platform that turns your new leads into sales-ready opportunities through immediate AI-Driven and Human-Powered conversations. Billions of dollars are spent on leads, bu

Users
No information available
Industries
  • Real Estate
  • Financial Services
Market Segment
  • 83% Small-Business
  • 14% Mid-Market
Verse.ai features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.4
8.7
Peformance Tracking
Average: 8.4
8.0
Integrations / APIs
Average: 8.6
8.1
Coaching
Average: 8.3
Seller Details
Seller
Verse.ai
Year Founded
2013
HQ Location
San Diego, CA
LinkedIn® Page
www.linkedin.com
74 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and t

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 80% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Reply.io is a multi-channel automation tool that streamlines email outreach, organizes campaign data, and integrates with various platforms such as LinkedIn and email providers.
    • Reviewers frequently mention the platform's robust features, intuitive interface, and responsive customer support, highlighting its ability to automate and scale outreach efforts, and its seamless integration with CRM tools.
    • Reviewers noted that the platform can be complex and has a steep learning curve, with some users experiencing occasional technical issues, slow loading times, and restrictions on daily sending limits.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Reply Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    121
    Customer Support
    100
    Features
    91
    Helpful
    88
    Automation
    82
    Cons
    Missing Features
    30
    Learning Curve
    26
    Integration Issues
    23
    Learning Difficulty
    22
    Software Bugs
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Reply features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.4
    8.9
    Peformance Tracking
    Average: 8.4
    8.7
    Integrations / APIs
    Average: 8.6
    8.3
    Coaching
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Reply.io
    Year Founded
    2016
    HQ Location
    San Jose, US
    Twitter
    @olegcl
    1,911 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    68 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and t

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 80% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Reply.io is a multi-channel automation tool that streamlines email outreach, organizes campaign data, and integrates with various platforms such as LinkedIn and email providers.
  • Reviewers frequently mention the platform's robust features, intuitive interface, and responsive customer support, highlighting its ability to automate and scale outreach efforts, and its seamless integration with CRM tools.
  • Reviewers noted that the platform can be complex and has a steep learning curve, with some users experiencing occasional technical issues, slow loading times, and restrictions on daily sending limits.
Reply Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
121
Customer Support
100
Features
91
Helpful
88
Automation
82
Cons
Missing Features
30
Learning Curve
26
Integration Issues
23
Learning Difficulty
22
Software Bugs
21
Reply features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
8.9
Peformance Tracking
Average: 8.4
8.7
Integrations / APIs
Average: 8.6
8.3
Coaching
Average: 8.3
Seller Details
Seller
Reply.io
Year Founded
2016
HQ Location
San Jose, US
Twitter
@olegcl
1,911 Twitter followers
LinkedIn® Page
www.linkedin.com
68 employees on LinkedIn®
Entry Level Price:$69.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Momentum is an Revenue Orchestration Platform that listens to your customer and prospect conversations, extracts key insights, and automatically takes action—communicating with your systems and teams

    Users
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 21% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Momentum is a tool designed to assist in organizing and managing virtual meetings, providing features such as call transcription, meeting summaries, and integration with other software like Google Meets, Zoom, and Salesforce.
    • Reviewers appreciate Momentum's user-friendly interface, seamless integration with other tools, and its ability to provide accurate transcriptions and actionable insights, which greatly enhance productivity and efficiency in virtual meetings.
    • Users mentioned occasional issues with Momentum, such as bugs during integration with third-party apps, limited advanced customization options, and occasional inaccuracies in AI-generated summaries and transcriptions.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Momentum Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Helpful
    21
    Automation
    16
    Integrations
    14
    Customer Support
    13
    Cons
    Inaccuracy
    10
    Performance Issues
    8
    Accuracy Issues
    6
    Call Issues
    6
    Data Inaccuracy
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Momentum features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.4
    7.7
    Peformance Tracking
    Average: 8.4
    8.9
    Integrations / APIs
    Average: 8.6
    8.0
    Coaching
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Momentum
    Year Founded
    2020
    HQ Location
    San Francisco, CA
    Twitter
    @dealmomentum
    259 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    117 employees on LinkedIn®
    Ownership
    JSE:MTM
Product Description
How are these determined?Information
This description is provided by the seller.

Momentum is an Revenue Orchestration Platform that listens to your customer and prospect conversations, extracts key insights, and automatically takes action—communicating with your systems and teams

Users
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 21% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Momentum is a tool designed to assist in organizing and managing virtual meetings, providing features such as call transcription, meeting summaries, and integration with other software like Google Meets, Zoom, and Salesforce.
  • Reviewers appreciate Momentum's user-friendly interface, seamless integration with other tools, and its ability to provide accurate transcriptions and actionable insights, which greatly enhance productivity and efficiency in virtual meetings.
  • Users mentioned occasional issues with Momentum, such as bugs during integration with third-party apps, limited advanced customization options, and occasional inaccuracies in AI-generated summaries and transcriptions.
Momentum Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Helpful
21
Automation
16
Integrations
14
Customer Support
13
Cons
Inaccuracy
10
Performance Issues
8
Accuracy Issues
6
Call Issues
6
Data Inaccuracy
6
Momentum features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
7.7
Peformance Tracking
Average: 8.4
8.9
Integrations / APIs
Average: 8.6
8.0
Coaching
Average: 8.3
Seller Details
Seller
Momentum
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@dealmomentum
259 Twitter followers
LinkedIn® Page
www.linkedin.com
117 employees on LinkedIn®
Ownership
JSE:MTM
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, trans

    Users
    • CEO
    • Account Executive
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 71% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Otter.ai is a transcription tool that converts spoken content into text, summarises meetings, and identifies speakers, making it useful for note-taking during meetings and calls.
    • Users like the accuracy of the transcriptions, the ability to search past transcripts by keyword, the automatic joining of calendar meetings, and the AI-generated summary and action items that arrive after the meeting.
    • Reviewers mentioned issues with the transcription accuracy dropping when there are heavy accents, background noise, or industry-specific terminology, and some users reported concerns about privacy and data protection with the use of AI tools.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Otter.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    180
    Helpful
    139
    AI Summary
    125
    Transcription
    124
    Accuracy
    122
    Cons
    Recording Issues
    77
    Accuracy Issues
    52
    Missing Features
    47
    AI Inaccuracy
    46
    Inaccuracy
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Otter.ai features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.4
    6.9
    Peformance Tracking
    Average: 8.4
    7.6
    Integrations / APIs
    Average: 8.6
    6.7
    Coaching
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Otter.ai
    Company Website
    HQ Location
    Mountain View, California
    Twitter
    @otter_ai
    17,012 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    272 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, trans

Users
  • CEO
  • Account Executive
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 71% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Otter.ai is a transcription tool that converts spoken content into text, summarises meetings, and identifies speakers, making it useful for note-taking during meetings and calls.
  • Users like the accuracy of the transcriptions, the ability to search past transcripts by keyword, the automatic joining of calendar meetings, and the AI-generated summary and action items that arrive after the meeting.
  • Reviewers mentioned issues with the transcription accuracy dropping when there are heavy accents, background noise, or industry-specific terminology, and some users reported concerns about privacy and data protection with the use of AI tools.
Otter.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
180
Helpful
139
AI Summary
125
Transcription
124
Accuracy
122
Cons
Recording Issues
77
Accuracy Issues
52
Missing Features
47
AI Inaccuracy
46
Inaccuracy
41
Otter.ai features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.4
6.9
Peformance Tracking
Average: 8.4
7.6
Integrations / APIs
Average: 8.6
6.7
Coaching
Average: 8.3
Seller Details
Seller
Otter.ai
Company Website
HQ Location
Mountain View, California
Twitter
@otter_ai
17,012 Twitter followers
LinkedIn® Page
www.linkedin.com
272 employees on LinkedIn®
(3,922)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad Connect is a communication platform that combines voice, video, messaging, AI transcription, analytics, and integrations into a single platform.
    • Users frequently mention the ease of use, the ability to record and transcribe calls in real-time, and the seamless integration with other tools like Salesforce and Google Workspace.
    • Users mentioned issues with the app crashing, calls dropping, difficulties with the mobile app, and problems with the integration to other platforms like Hubspot.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dialpad Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    76
    Helpful
    38
    Features
    33
    Call Recording
    32
    Voice Transcription
    31
    Cons
    Call Issues
    22
    Connection Issues
    21
    Recording Issues
    17
    Call Disconnections
    12
    Customer Service
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dialpad Connect features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.4
    8.4
    Peformance Tracking
    Average: 8.4
    8.8
    Integrations / APIs
    Average: 8.6
    8.2
    Coaching
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    55 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,478 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad Connect is a communication platform that combines voice, video, messaging, AI transcription, analytics, and integrations into a single platform.
  • Users frequently mention the ease of use, the ability to record and transcribe calls in real-time, and the seamless integration with other tools like Salesforce and Google Workspace.
  • Users mentioned issues with the app crashing, calls dropping, difficulties with the mobile app, and problems with the integration to other platforms like Hubspot.
Dialpad Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
76
Helpful
38
Features
33
Call Recording
32
Voice Transcription
31
Cons
Call Issues
22
Connection Issues
21
Recording Issues
17
Call Disconnections
12
Customer Service
9
Dialpad Connect features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.4
8.4
Peformance Tracking
Average: 8.4
8.8
Integrations / APIs
Average: 8.6
8.2
Coaching
Average: 8.3
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
55 Twitter followers
LinkedIn® Page
www.linkedin.com
1,478 employees on LinkedIn®