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Best Incident Response Software for Small Business

Brandon Summers-Miller
BS
Researched and written by Brandon Summers-Miller

Products classified in the overall Incident Response category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Incident Response to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Incident Response category.

In addition to qualifying for inclusion in the Incident Response Software category, to qualify for inclusion in the Small Business Incident Response Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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19 Listings in Small Business Incident Response Available

(670)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Incident Response software
View top Consulting Services for Datadog
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Entry Level Price:$0 Per host, per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

    Users
    • Software Engineer
    • DevOps Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 47% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Datadog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    97
    Monitoring
    80
    Real-time Monitoring
    69
    Features
    61
    Integrations
    56
    Cons
    Expensive
    65
    Pricing Issues
    54
    Cost
    47
    Learning Curve
    46
    Complexity
    37
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Datadog features and usability ratings that predict user satisfaction
    7.9
    Threat Intelligence
    Average: 8.7
    8.3
    Quality of Support
    Average: 8.8
    8.4
    Database Management
    Average: 8.4
    9.2
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Datadog
    Company Website
    Year Founded
    2010
    HQ Location
    New York
    Twitter
    @datadoghq
    50,276 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10,024 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infra

Users
  • Software Engineer
  • DevOps Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 47% Mid-Market
  • 34% Enterprise
Datadog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
97
Monitoring
80
Real-time Monitoring
69
Features
61
Integrations
56
Cons
Expensive
65
Pricing Issues
54
Cost
47
Learning Curve
46
Complexity
37
Datadog features and usability ratings that predict user satisfaction
7.9
Threat Intelligence
Average: 8.7
8.3
Quality of Support
Average: 8.8
8.4
Database Management
Average: 8.4
9.2
Incident Logs
Average: 8.8
Seller Details
Seller
Datadog
Company Website
Year Founded
2010
HQ Location
New York
Twitter
@datadoghq
50,276 Twitter followers
LinkedIn® Page
www.linkedin.com
10,024 employees on LinkedIn®
(541)4.6 out of 5
1st Easiest To Use in Incident Response software
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Entry Level Price:$0.75
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PhishER Plus is a FedRAMP Moderate certified, lightweight SOAR product that transforms how you manage email-based threats that slip past your existing security layers. PhishER Plus offers enterprise-g

    Users
    • IT Manager
    • Director of IT
    Industries
    • Financial Services
    • Primary/Secondary Education
    Market Segment
    • 75% Mid-Market
    • 13% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • KnowBe4 PhishER/PhishER Plus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Phishing Prevention
    65
    Email Security
    50
    Ease of Use
    45
    Automation
    30
    Security
    25
    Cons
    False Positives
    15
    Ineffective Email Security
    15
    Difficult Setup
    10
    Poor Accuracy
    10
    Setup Difficulty
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • KnowBe4 PhishER/PhishER Plus features and usability ratings that predict user satisfaction
    8.5
    Threat Intelligence
    Average: 8.7
    9.2
    Quality of Support
    Average: 8.8
    7.9
    Database Management
    Average: 8.4
    8.4
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Clearwater, FL
    Twitter
    @KnowBe4
    16,238 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,273 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PhishER Plus is a FedRAMP Moderate certified, lightweight SOAR product that transforms how you manage email-based threats that slip past your existing security layers. PhishER Plus offers enterprise-g

Users
  • IT Manager
  • Director of IT
Industries
  • Financial Services
  • Primary/Secondary Education
Market Segment
  • 75% Mid-Market
  • 13% Enterprise
KnowBe4 PhishER/PhishER Plus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Phishing Prevention
65
Email Security
50
Ease of Use
45
Automation
30
Security
25
Cons
False Positives
15
Ineffective Email Security
15
Difficult Setup
10
Poor Accuracy
10
Setup Difficulty
9
KnowBe4 PhishER/PhishER Plus features and usability ratings that predict user satisfaction
8.5
Threat Intelligence
Average: 8.7
9.2
Quality of Support
Average: 8.8
7.9
Database Management
Average: 8.4
8.4
Incident Logs
Average: 8.8
Seller Details
Company Website
Year Founded
2010
HQ Location
Clearwater, FL
Twitter
@KnowBe4
16,238 Twitter followers
LinkedIn® Page
www.linkedin.com
2,273 employees on LinkedIn®

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(130)4.3 out of 5
8th Easiest To Use in Incident Response software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interacti

    Users
    No information available
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 64% Mid-Market
    • 25% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CYREBRO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Customer Support
    14
    Alerting System
    8
    Alerts
    8
    Response Time
    8
    Cons
    Communication Issues
    6
    Ineffective Alerts
    5
    Inefficient Alert System
    5
    Integration Issues
    5
    Logging Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CYREBRO features and usability ratings that predict user satisfaction
    8.6
    Threat Intelligence
    Average: 8.7
    8.3
    Quality of Support
    Average: 8.8
    8.0
    Database Management
    Average: 8.4
    8.6
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CYREBRO
    Year Founded
    2013
    HQ Location
    Tel Aviv, IL
    Twitter
    @CYREBRO_IO
    322 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    100 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interacti

Users
No information available
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 64% Mid-Market
  • 25% Small-Business
CYREBRO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Customer Support
14
Alerting System
8
Alerts
8
Response Time
8
Cons
Communication Issues
6
Ineffective Alerts
5
Inefficient Alert System
5
Integration Issues
5
Logging Issues
5
CYREBRO features and usability ratings that predict user satisfaction
8.6
Threat Intelligence
Average: 8.7
8.3
Quality of Support
Average: 8.8
8.0
Database Management
Average: 8.4
8.6
Incident Logs
Average: 8.8
Seller Details
Seller
CYREBRO
Year Founded
2013
HQ Location
Tel Aviv, IL
Twitter
@CYREBRO_IO
322 Twitter followers
LinkedIn® Page
www.linkedin.com
100 employees on LinkedIn®
(107)4.8 out of 5
Optimized for quick response
5th Easiest To Use in Incident Response software
Save to My Lists
$500 Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SpinOne is an all-in-one SaaS security platform designed to protect critical SaaS data across various applications, including Google Workplace, Microsoft 365, Salesforce, and Slack. SpinOne comprehens

    Users
    • CEO
    • IT Director
    Industries
    • Marketing and Advertising
    • Non-Profit Organization Management
    Market Segment
    • 50% Mid-Market
    • 46% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SpinOne is a data management platform that provides user data backup, ransomware protection, user audit, and extension management for organizations.
    • Users like the platform's ease of use, reliability, and the proactive customer service that regularly checks in, offers guidance, and sets up workshops or Q&A sessions to ensure maximum utilization of the product.
    • Reviewers noted some minor issues with the software licensing interface when adding more licenses and a desire for more advanced customization options or deeper reporting features, as well as a more flexible pricing for archived users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SpinOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    42
    Customer Support
    34
    Reliability
    25
    Backup Ease
    21
    User Interface
    21
    Cons
    Expensive
    9
    Backup Issues
    8
    Poor Interface Design
    7
    Lack of Backup
    5
    Limited Storage
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SpinOne features and usability ratings that predict user satisfaction
    9.2
    Threat Intelligence
    Average: 8.7
    9.6
    Quality of Support
    Average: 8.8
    9.2
    Database Management
    Average: 8.4
    9.4
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SpinAI
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @spintechinc
    777 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    91 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SpinOne is an all-in-one SaaS security platform designed to protect critical SaaS data across various applications, including Google Workplace, Microsoft 365, Salesforce, and Slack. SpinOne comprehens

Users
  • CEO
  • IT Director
Industries
  • Marketing and Advertising
  • Non-Profit Organization Management
Market Segment
  • 50% Mid-Market
  • 46% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SpinOne is a data management platform that provides user data backup, ransomware protection, user audit, and extension management for organizations.
  • Users like the platform's ease of use, reliability, and the proactive customer service that regularly checks in, offers guidance, and sets up workshops or Q&A sessions to ensure maximum utilization of the product.
  • Reviewers noted some minor issues with the software licensing interface when adding more licenses and a desire for more advanced customization options or deeper reporting features, as well as a more flexible pricing for archived users.
SpinOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
42
Customer Support
34
Reliability
25
Backup Ease
21
User Interface
21
Cons
Expensive
9
Backup Issues
8
Poor Interface Design
7
Lack of Backup
5
Limited Storage
5
SpinOne features and usability ratings that predict user satisfaction
9.2
Threat Intelligence
Average: 8.7
9.6
Quality of Support
Average: 8.8
9.2
Database Management
Average: 8.4
9.4
Incident Logs
Average: 8.8
Seller Details
Seller
SpinAI
Company Website
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@spintechinc
777 Twitter followers
LinkedIn® Page
www.linkedin.com
91 employees on LinkedIn®
(102)4.7 out of 5
Optimized for quick response
9th Easiest To Use in Incident Response software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Torq is transforming cybersecurity with its AI-first enterprise-grade hyperautomation platform. By connecting the entire security infrastructure stack, Torq empowers organizations to instantly and pre

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 38% Mid-Market
    • 31% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Torq Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    67
    Automation
    63
    Easy Integrations
    40
    Customer Support
    36
    Time-saving
    35
    Cons
    Learning Curve
    20
    Difficult Learning
    19
    Expensive
    10
    Poor Interface Design
    10
    Missing Features
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Torq features and usability ratings that predict user satisfaction
    8.8
    Threat Intelligence
    Average: 8.7
    9.5
    Quality of Support
    Average: 8.8
    7.7
    Database Management
    Average: 8.4
    7.9
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    torq
    Company Website
    Year Founded
    2020
    HQ Location
    New York, US
    Twitter
    @torq_io
    1,893 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    318 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Torq is transforming cybersecurity with its AI-first enterprise-grade hyperautomation platform. By connecting the entire security infrastructure stack, Torq empowers organizations to instantly and pre

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 38% Mid-Market
  • 31% Enterprise
Torq Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
67
Automation
63
Easy Integrations
40
Customer Support
36
Time-saving
35
Cons
Learning Curve
20
Difficult Learning
19
Expensive
10
Poor Interface Design
10
Missing Features
9
Torq features and usability ratings that predict user satisfaction
8.8
Threat Intelligence
Average: 8.7
9.5
Quality of Support
Average: 8.8
7.7
Database Management
Average: 8.4
7.9
Incident Logs
Average: 8.8
Seller Details
Seller
torq
Company Website
Year Founded
2020
HQ Location
New York, US
Twitter
@torq_io
1,893 Twitter followers
LinkedIn® Page
www.linkedin.com
318 employees on LinkedIn®
(225)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Incident Response software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cynet is the ultimate All-in-One Managed Cybersecurity Platform that delivers robust and comprehensive protection for small to medium enterprises (SMEs) while maximizing operational efficiency for man

    Users
    • SOC Analyst
    • Technical Engineer
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 60% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cynet - All-in-One Cybersecurity Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    48
    Features
    39
    Security
    39
    Threat Detection
    39
    Cybersecurity
    29
    Cons
    UX Improvement
    15
    Missing Features
    13
    Limited Features
    12
    Slow Performance
    12
    Alert Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cynet - All-in-One Cybersecurity Platform features and usability ratings that predict user satisfaction
    9.1
    Threat Intelligence
    Average: 8.7
    9.2
    Quality of Support
    Average: 8.8
    9.0
    Database Management
    Average: 8.4
    9.1
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cynet
    Company Website
    Year Founded
    2014
    HQ Location
    Boston, MA
    Twitter
    @Cynet360
    1,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    298 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cynet is the ultimate All-in-One Managed Cybersecurity Platform that delivers robust and comprehensive protection for small to medium enterprises (SMEs) while maximizing operational efficiency for man

Users
  • SOC Analyst
  • Technical Engineer
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 60% Mid-Market
  • 33% Small-Business
Cynet - All-in-One Cybersecurity Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Features
39
Security
39
Threat Detection
39
Cybersecurity
29
Cons
UX Improvement
15
Missing Features
13
Limited Features
12
Slow Performance
12
Alert Issues
10
Cynet - All-in-One Cybersecurity Platform features and usability ratings that predict user satisfaction
9.1
Threat Intelligence
Average: 8.7
9.2
Quality of Support
Average: 8.8
9.0
Database Management
Average: 8.4
9.1
Incident Logs
Average: 8.8
Seller Details
Seller
Cynet
Company Website
Year Founded
2014
HQ Location
Boston, MA
Twitter
@Cynet360
1,117 Twitter followers
LinkedIn® Page
www.linkedin.com
298 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Product Description: Palo Alto Networks' Cortex XSIAM is an AI-driven security operations platform designed to transform traditional Security Operations Centers by integrating and automating key func

    Users
    • Cyber Security Analyst
    • SOC Analyst
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 50% Enterprise
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Palo Alto Cortex XSIAM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Threat Detection
    38
    Integrations
    28
    Cybersecurity
    26
    Features
    26
    Cons
    Expensive
    27
    Difficult Learning
    17
    Integration Issues
    15
    Complexity
    13
    UX Improvement
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Palo Alto Cortex XSIAM features and usability ratings that predict user satisfaction
    8.3
    Threat Intelligence
    Average: 8.7
    8.2
    Quality of Support
    Average: 8.8
    8.2
    Database Management
    Average: 8.4
    8.8
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2005
    HQ Location
    Santa Clara, CA
    Twitter
    @PaloAltoNtwks
    127,650 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17,946 employees on LinkedIn®
    Ownership
    NYSE: PANW
Product Description
How are these determined?Information
This description is provided by the seller.

Product Description: Palo Alto Networks' Cortex XSIAM is an AI-driven security operations platform designed to transform traditional Security Operations Centers by integrating and automating key func

Users
  • Cyber Security Analyst
  • SOC Analyst
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 50% Enterprise
  • 29% Mid-Market
Palo Alto Cortex XSIAM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Threat Detection
38
Integrations
28
Cybersecurity
26
Features
26
Cons
Expensive
27
Difficult Learning
17
Integration Issues
15
Complexity
13
UX Improvement
12
Palo Alto Cortex XSIAM features and usability ratings that predict user satisfaction
8.3
Threat Intelligence
Average: 8.7
8.2
Quality of Support
Average: 8.8
8.2
Database Management
Average: 8.4
8.8
Incident Logs
Average: 8.8
Seller Details
Year Founded
2005
HQ Location
Santa Clara, CA
Twitter
@PaloAltoNtwks
127,650 Twitter followers
LinkedIn® Page
www.linkedin.com
17,946 employees on LinkedIn®
Ownership
NYSE: PANW
(353)4.3 out of 5
Optimized for quick response
15th Easiest To Use in Incident Response software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 50% Mid-Market
    • 39% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sumo Logic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    47
    Log Management
    31
    Real-time Monitoring
    26
    Easy Integrations
    24
    Features
    24
    Cons
    Difficult Learning
    15
    Learning Curve
    13
    Expensive
    12
    Learning Difficulty
    12
    Slow Performance
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sumo Logic features and usability ratings that predict user satisfaction
    7.6
    Threat Intelligence
    Average: 8.7
    8.6
    Quality of Support
    Average: 8.8
    8.0
    Database Management
    Average: 8.4
    8.8
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Redwood City, CA
    Twitter
    @SumoLogic
    6,571 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    853 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 50% Mid-Market
  • 39% Enterprise
Sumo Logic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
47
Log Management
31
Real-time Monitoring
26
Easy Integrations
24
Features
24
Cons
Difficult Learning
15
Learning Curve
13
Expensive
12
Learning Difficulty
12
Slow Performance
11
Sumo Logic features and usability ratings that predict user satisfaction
7.6
Threat Intelligence
Average: 8.7
8.6
Quality of Support
Average: 8.8
8.0
Database Management
Average: 8.4
8.8
Incident Logs
Average: 8.8
Seller Details
Company Website
Year Founded
2010
HQ Location
Redwood City, CA
Twitter
@SumoLogic
6,571 Twitter followers
LinkedIn® Page
www.linkedin.com
853 employees on LinkedIn®
(1,341)4.5 out of 5
Optimized for quick response
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Entry Level Price:Starts at $69 per mon...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    36
    Ease of Use
    34
    Monitoring
    32
    Analytics
    30
    Features
    29
    Cons
    Learning Curve
    29
    Learning Difficulty
    21
    Expensive
    19
    Complex Configuration
    17
    Complexity
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    7.7
    Threat Intelligence
    Average: 8.7
    8.7
    Quality of Support
    Average: 8.8
    8.2
    Database Management
    Average: 8.4
    8.5
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Company Website
    Year Founded
    2005
    HQ Location
    Waltham, MA
    Twitter
    @Dynatrace
    18,731 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,668 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 23% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
36
Ease of Use
34
Monitoring
32
Analytics
30
Features
29
Cons
Learning Curve
29
Learning Difficulty
21
Expensive
19
Complex Configuration
17
Complexity
13
Dynatrace features and usability ratings that predict user satisfaction
7.7
Threat Intelligence
Average: 8.7
8.7
Quality of Support
Average: 8.8
8.2
Database Management
Average: 8.4
8.5
Incident Logs
Average: 8.8
Seller Details
Seller
Dynatrace
Company Website
Year Founded
2005
HQ Location
Waltham, MA
Twitter
@Dynatrace
18,731 Twitter followers
LinkedIn® Page
www.linkedin.com
5,668 employees on LinkedIn®
(119)4.6 out of 5
Optimized for quick response
12th Easiest To Use in Incident Response software
View top Consulting Services for Blumira Automated Detection & Response
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Entry Level Price:$12.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Blumira helps busy IT teams protect their organizations against ransomware and breaches with an open SIEM+XDR platform. Our all-in-one solution combines SIEM, endpoint visibility and automated respons

    Users
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 51% Mid-Market
    • 38% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Blumira Automated Detection & Response Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Setup Ease
    21
    Customer Support
    20
    Alert Management
    19
    Alerting
    18
    Cons
    Limited Customization
    10
    Alert System
    6
    Expensive
    6
    Faulty Detection
    6
    Inefficient Alerts
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Blumira Automated Detection & Response features and usability ratings that predict user satisfaction
    9.1
    Threat Intelligence
    Average: 8.7
    9.5
    Quality of Support
    Average: 8.8
    8.0
    Database Management
    Average: 8.4
    8.9
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Blumira
    Company Website
    Year Founded
    2018
    HQ Location
    Ann Arbor, Michigan
    Twitter
    @blumira
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    65 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Blumira helps busy IT teams protect their organizations against ransomware and breaches with an open SIEM+XDR platform. Our all-in-one solution combines SIEM, endpoint visibility and automated respons

Users
  • IT Manager
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 51% Mid-Market
  • 38% Small-Business
Blumira Automated Detection & Response Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Setup Ease
21
Customer Support
20
Alert Management
19
Alerting
18
Cons
Limited Customization
10
Alert System
6
Expensive
6
Faulty Detection
6
Inefficient Alerts
5
Blumira Automated Detection & Response features and usability ratings that predict user satisfaction
9.1
Threat Intelligence
Average: 8.7
9.5
Quality of Support
Average: 8.8
8.0
Database Management
Average: 8.4
8.9
Incident Logs
Average: 8.8
Seller Details
Seller
Blumira
Company Website
Year Founded
2018
HQ Location
Ann Arbor, Michigan
Twitter
@blumira
1 Twitter followers
LinkedIn® Page
www.linkedin.com
65 employees on LinkedIn®
(256)4.8 out of 5
2nd Easiest To Use in Incident Response software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Build, run, and monitor your most important workflows with Tines. Tines’ AI-enabled, secure workflow platform empowers your whole team regardless of their coding abilities, environment complexities, o

    Users
    • Security Engineer
    • Security Analyst
    Industries
    • Computer & Network Security
    • Information Technology and Services
    Market Segment
    • 42% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tines Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    73
    Automation
    59
    Customer Support
    39
    Features
    30
    Time-saving
    28
    Cons
    Learning Curve
    15
    Missing Features
    14
    Lack of Features
    12
    Complexity
    10
    Difficult Learning
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tines features and usability ratings that predict user satisfaction
    8.4
    Threat Intelligence
    Average: 8.7
    9.7
    Quality of Support
    Average: 8.8
    8.3
    Database Management
    Average: 8.4
    9.2
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tines
    Company Website
    Year Founded
    2018
    HQ Location
    Dublin, IE
    LinkedIn® Page
    www.linkedin.com
    456 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Build, run, and monitor your most important workflows with Tines. Tines’ AI-enabled, secure workflow platform empowers your whole team regardless of their coding abilities, environment complexities, o

Users
  • Security Engineer
  • Security Analyst
Industries
  • Computer & Network Security
  • Information Technology and Services
Market Segment
  • 42% Enterprise
  • 38% Mid-Market
Tines Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
73
Automation
59
Customer Support
39
Features
30
Time-saving
28
Cons
Learning Curve
15
Missing Features
14
Lack of Features
12
Complexity
10
Difficult Learning
9
Tines features and usability ratings that predict user satisfaction
8.4
Threat Intelligence
Average: 8.7
9.7
Quality of Support
Average: 8.8
8.3
Database Management
Average: 8.4
9.2
Incident Logs
Average: 8.8
Seller Details
Seller
Tines
Company Website
Year Founded
2018
HQ Location
Dublin, IE
LinkedIn® Page
www.linkedin.com
456 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2017, Defendify is pioneering All-In-One Cybersecurity® for organizations with growing security needs, backed by experts offering ongoing guidance and support. Delivering multiple layers

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 65% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Defendify All-In-One Cybersecurity Solution Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Monitoring
    2
    Real-time Monitoring
    2
    Threat Detection
    2
    Affordable
    1
    Alerts
    1
    Cons
    Integration Issues
    1
    Poor Integration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Defendify All-In-One Cybersecurity Solution features and usability ratings that predict user satisfaction
    9.2
    Threat Intelligence
    Average: 8.7
    9.8
    Quality of Support
    Average: 8.8
    8.3
    Database Management
    Average: 8.4
    9.2
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Defendify
    Year Founded
    2017
    HQ Location
    Portland, Maine
    Twitter
    @defendify
    311 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2017, Defendify is pioneering All-In-One Cybersecurity® for organizations with growing security needs, backed by experts offering ongoing guidance and support. Delivering multiple layers

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 65% Small-Business
  • 35% Mid-Market
Defendify All-In-One Cybersecurity Solution Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Monitoring
2
Real-time Monitoring
2
Threat Detection
2
Affordable
1
Alerts
1
Cons
Integration Issues
1
Poor Integration
1
Defendify All-In-One Cybersecurity Solution features and usability ratings that predict user satisfaction
9.2
Threat Intelligence
Average: 8.7
9.8
Quality of Support
Average: 8.8
8.3
Database Management
Average: 8.4
9.2
Incident Logs
Average: 8.8
Seller Details
Seller
Defendify
Year Founded
2017
HQ Location
Portland, Maine
Twitter
@defendify
311 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
(60)4.5 out of 5
View top Consulting Services for Wazuh - The Open Source Security Platform
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wazuh is a free and open source security platform that unifies XDR and SIEM capabilities. It protects workloads across on-premises, virtualized, containerized, and cloud-based environments. Wazuh,

    Users
    • SOC Analyst
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 45% Small-Business
    • 40% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Wazuh - The Open Source Security Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Easy Integrations
    2
    Integrations
    2
    Real-time Monitoring
    2
    Threat Detection
    2
    Cons
    Complex Implementation
    1
    Complex Setup
    1
    Dashboard Issues
    1
    Difficult Learning
    1
    Improvements Needed
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Wazuh - The Open Source Security Platform features and usability ratings that predict user satisfaction
    8.3
    Threat Intelligence
    Average: 8.7
    8.2
    Quality of Support
    Average: 8.8
    7.8
    Database Management
    Average: 8.4
    9.0
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Campbell, US
    Twitter
    @wazuh
    7,570 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    254 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wazuh is a free and open source security platform that unifies XDR and SIEM capabilities. It protects workloads across on-premises, virtualized, containerized, and cloud-based environments. Wazuh,

Users
  • SOC Analyst
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 45% Small-Business
  • 40% Mid-Market
Wazuh - The Open Source Security Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Easy Integrations
2
Integrations
2
Real-time Monitoring
2
Threat Detection
2
Cons
Complex Implementation
1
Complex Setup
1
Dashboard Issues
1
Difficult Learning
1
Improvements Needed
1
Wazuh - The Open Source Security Platform features and usability ratings that predict user satisfaction
8.3
Threat Intelligence
Average: 8.7
8.2
Quality of Support
Average: 8.8
7.8
Database Management
Average: 8.4
9.0
Incident Logs
Average: 8.8
Seller Details
Year Founded
2015
HQ Location
Campbell, US
Twitter
@wazuh
7,570 Twitter followers
LinkedIn® Page
www.linkedin.com
254 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OneTrust's Tech Risk & Compliance solution simplifies compliance and effectively manage risks. You can scale your resources and optimize your risk and compliance lifecycle by automating governance

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OneTrust Tech Risk & Compliance Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Compliance Management
    4
    Automation
    3
    Helpful
    3
    Time-saving
    3
    Cons
    Difficult Customization
    3
    Difficult Setup
    3
    UX Improvement
    3
    Complex Implementation
    2
    Complex Setup
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OneTrust Tech Risk & Compliance features and usability ratings that predict user satisfaction
    8.8
    Threat Intelligence
    Average: 8.7
    9.0
    Quality of Support
    Average: 8.8
    9.2
    Database Management
    Average: 8.4
    9.0
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OneTrust
    Company Website
    Year Founded
    2016
    HQ Location
    Atlanta, Georgia
    Twitter
    @OneTrust
    6,551 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,570 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OneTrust's Tech Risk & Compliance solution simplifies compliance and effectively manage risks. You can scale your resources and optimize your risk and compliance lifecycle by automating governance

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 42% Small-Business
OneTrust Tech Risk & Compliance Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Compliance Management
4
Automation
3
Helpful
3
Time-saving
3
Cons
Difficult Customization
3
Difficult Setup
3
UX Improvement
3
Complex Implementation
2
Complex Setup
2
OneTrust Tech Risk & Compliance features and usability ratings that predict user satisfaction
8.8
Threat Intelligence
Average: 8.7
9.0
Quality of Support
Average: 8.8
9.2
Database Management
Average: 8.4
9.0
Incident Logs
Average: 8.8
Seller Details
Seller
OneTrust
Company Website
Year Founded
2016
HQ Location
Atlanta, Georgia
Twitter
@OneTrust
6,551 Twitter followers
LinkedIn® Page
www.linkedin.com
2,570 employees on LinkedIn®
Entry Level Price:$2,156 Per Month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rapid7 InsightIDR is a SaaS SIEM for modern threat detection and response. InsightIDR enables security analysts to work more efficiently and effectively, by unifying diverse data sources, providing ea

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • InsightIDR Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Information Accuracy
    1
    Investigation
    1
    Response Time
    1
    Security Investigation
    1
    Threat Detection
    1
    Cons
    Alerting Issues
    1
    Alert Management
    1
    Difficult Customization
    1
    Difficult Setup
    1
    Ineffective Alerts
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • InsightIDR features and usability ratings that predict user satisfaction
    9.2
    Threat Intelligence
    Average: 8.7
    8.9
    Quality of Support
    Average: 8.8
    8.7
    Database Management
    Average: 8.4
    9.1
    Incident Logs
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rapid7
    Year Founded
    2000
    HQ Location
    Boston, MA
    Twitter
    @rapid7
    123,357 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,157 employees on LinkedIn®
    Ownership
    NASDAQ:RPD
Product Description
How are these determined?Information
This description is provided by the seller.

Rapid7 InsightIDR is a SaaS SIEM for modern threat detection and response. InsightIDR enables security analysts to work more efficiently and effectively, by unifying diverse data sources, providing ea

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Mid-Market
  • 30% Enterprise
InsightIDR Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Information Accuracy
1
Investigation
1
Response Time
1
Security Investigation
1
Threat Detection
1
Cons
Alerting Issues
1
Alert Management
1
Difficult Customization
1
Difficult Setup
1
Ineffective Alerts
1
InsightIDR features and usability ratings that predict user satisfaction
9.2
Threat Intelligence
Average: 8.7
8.9
Quality of Support
Average: 8.8
8.7
Database Management
Average: 8.4
9.1
Incident Logs
Average: 8.8
Seller Details
Seller
Rapid7
Year Founded
2000
HQ Location
Boston, MA
Twitter
@rapid7
123,357 Twitter followers
LinkedIn® Page
www.linkedin.com
3,157 employees on LinkedIn®
Ownership
NASDAQ:RPD