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Brittany G.
BG

Industry Analyst

Which experience management software is popular among startups?

If you’re asking which experience management software is popular among startups, top picks include Qualtrics, Alchemer, and Delighted. These platforms help young companies understand customer and employee feedback so they can grow smarter and improve user experience early on.

Here are some of the best options for startups looking to manage customer and employee experiences:

  1. Qualtrics – A top name in experience management, Qualtrics helps startups collect survey responses, track satisfaction over time, and analyze what matters most to their audience.
  2. Alchemer – Formerly known as SurveyGizmo, Alchemer offers flexible survey tools with logic features, workflows, and strong integrations. It’s a great fit for early-stage teams looking to customize their feedback process.
  3. Delighted – Designed for fast setup and simple tracking, Delighted helps startups run NPS, CSAT, and other feedback surveys via email, web, and SMS. It's ideal for teams that want actionable insights without complexity.
  4. Zonka Feedback – A lightweight yet powerful tool for collecting real-time customer feedback across multiple channels. Great for startups that need quick surveys and team collaboration.
  5. SurveySparrow – Known for its conversational surveys and clean design, SurveySparrow is great for small teams that want high response rates and user-friendly dashboards.

These tools help startups collect feedback, understand pain points, and build better products and experiences. You can explore more in the experience management software category.


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Hubspot CRM and Pipedrive are also popular choices according to tech users.

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