Who are the leading chatbot providers for tech startups?

Hey G2! I want to start a discussion with this community to identify the leading chatbot platforms for tech startups. See my entire list below and let me know your thoughts.

I’m especially looking for tools that are flexible, easy to integrate, and built to support fast-moving teams that care about automation, customer experience, and growth.

Here are some of the top-rated platforms from G2’s Chatbot Software category:

• Fin by Intercom: AI chatbot built to scale support without scaling headcount. Great fit for startups using self-service content and aiming for 24/7 coverage.
• Zendesk Support Suite: Full-stack customer service solution with chatbot and workflow automation. Useful for growing startups with multichannel support needs.
• Birdeye: Messaging and feedback platform often used by local and service-based startups. Helps manage reviews, surveys, and real-time conversations.
• Qualified: Tailored for B2B startups focused on pipeline growth. Offers conversational marketing tools and chatbot flows that integrate with CRMs and analytics.
• Tidio: Lightweight, affordable chatbot with live chat and automation. Popular among early-stage SaaS and ecommerce startups needing fast deployment and ROI.

Which chatbot platforms have helped your startup improve customer experience or accelerate sales? Any lessons or unexpected benefits you’d recommend to other founders?