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CloudM Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the seamless migration process of CloudM, appreciating its intuitive configuration and responsive support. (11 mentions)
Users commend the exceptionally responsive customer support of CloudM, providing quick and helpful answers throughout the migration process. (9 mentions)
Users commend CloudM for its exceptional support and ease of use, making cloud migration seamless and efficient. (8 mentions)
Users find CloudM's ease of use remarkable, enjoying seamless migration and excellent dashboard visibility throughout the process. (8 mentions)
Users highlight the exceptional support and seamless setup of CloudM, making cloud migration a breeze. (7 mentions)
Users find the slow migration process cumbersome and often encounter initialization issues requiring support intervention. (5 mentions)
Users experience technical difficulties with CloudM, including slow migrations and unclear error messages during batch processes. (3 mentions)
Users report poor customer support as resolving issues requires frequent communication with the CloudM team post-migration. (2 mentions)
Users find CloudM's complexity in error reporting frustrating, requiring support for migration issues without clear logs. (1 mentions)
Users find the complex setup challenging, especially with limited IT experience, making initial setup overwhelming. (1 mentions)
Users find the complex usability of CloudM challenging as advanced features can be tricky to navigate initially. (1 mentions)
Users find the difficult learning curve overwhelming, as the technical setup can be challenging for non-IT individuals. (1 mentions)

Top Pros or Advantages of CloudM

1. Migration Ease
Users commend the seamless migration process of CloudM, appreciating its intuitive configuration and responsive support.
See 11 mentions

See Related User Reviews

Adam J.
AJ

Adam J.

Mid-Market (51-1000 emp.)

4.5/5

"CloudM... making complicated migrations incredibly simple!"

What do you like about CloudM?

CloudM has been a game changer in simplifying our acquisitions of other companies. So far we have acquired 2 other companies, that were both running G

Nathan D.
ND

Nathan D.

Small-Business (50 or fewer emp.)

5.0/5

"M365 to Google workspace review"

What do you like about CloudM?

From the initial quote to actually migrating the accounts the entire proccess was seamless and easy to complete. The dashboard allowed me to monitor

2. Customer Support
Users commend the exceptionally responsive customer support of CloudM, providing quick and helpful answers throughout the migration process.
See 9 mentions

See Related User Reviews

SS

Samuel S.

Mid-Market (51-1000 emp.)

5.0/5

"CloudM: Turbocharging Our Cloud Migrations"

What do you like about CloudM?

CloudM has truly become the industry standard for cloud migrations, and it's easy to see why. One of the biggest game-changers for us has been the hos

Verified User
E

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Efficient tool and amazing support team!"

What do you like about CloudM?

CloudM Migrate tool is working in the best possible way. Even if we had technical questions, the support team was responding very fast and was super h

3. Cloud Computing
Users commend CloudM for its exceptional support and ease of use, making cloud migration seamless and efficient.
See 8 mentions

See Related User Reviews

SS

Samuel S.

Mid-Market (51-1000 emp.)

5.0/5

"CloudM: Turbocharging Our Cloud Migrations"

What do you like about CloudM?

CloudM has truly become the industry standard for cloud migrations, and it's easy to see why. One of the biggest game-changers for us has been the hos

Rohan Y.
RY

Rohan Y.

Mid-Market (51-1000 emp.)

5.0/5

"Demystify CloudM"

What do you like about CloudM?

Easy to kickoff the data migration with meaningful configuration and steps. Delta migration feature is awesome so we can achieve the migration wit

4. Ease of Use
Users find CloudM's ease of use remarkable, enjoying seamless migration and excellent dashboard visibility throughout the process.
See 8 mentions

See Related User Reviews

SS

Samuel S.

Mid-Market (51-1000 emp.)

5.0/5

"CloudM: Turbocharging Our Cloud Migrations"

What do you like about CloudM?

CloudM has truly become the industry standard for cloud migrations, and it's easy to see why. One of the biggest game-changers for us has been the hos

Rohan Y.
RY

Rohan Y.

Mid-Market (51-1000 emp.)

5.0/5

"Demystify CloudM"

What do you like about CloudM?

Easy to kickoff the data migration with meaningful configuration and steps. Delta migration feature is awesome so we can achieve the migration wit

5. Cloud Services
Users highlight the exceptional support and seamless setup of CloudM, making cloud migration a breeze.
See 7 mentions

See Related User Reviews

SS

Samuel S.

Mid-Market (51-1000 emp.)

5.0/5

"CloudM: Turbocharging Our Cloud Migrations"

What do you like about CloudM?

CloudM has truly become the industry standard for cloud migrations, and it's easy to see why. One of the biggest game-changers for us has been the hos

Rohan Y.
RY

Rohan Y.

Mid-Market (51-1000 emp.)

5.0/5

"Demystify CloudM"

What do you like about CloudM?

Easy to kickoff the data migration with meaningful configuration and steps. Delta migration feature is awesome so we can achieve the migration wit

Top Cons or Disadvantages of CloudM

1. Slow Migration
Users find the slow migration process cumbersome and often encounter initialization issues requiring support intervention.
See 5 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Good product"

What do you dislike about CloudM?

Near the start we had teething issues where it would get stuck so we had to stop and start the migrations with the support of ClouldM. My biggest issu

MW

Matthew W.

Small-Business (50 or fewer emp.)

5.0/5

"Why waste time with clunky native migration tools?"

What do you dislike about CloudM?

When inputting users for the migration, you put in their username but not domain in one of the later steps of the migration wizard. If you accidentall

2. Technical Difficulties
Users experience technical difficulties with CloudM, including slow migrations and unclear error messages during batch processes.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies the process"

What do you dislike about CloudM?

Some of the advanced features can be tricky to figure out at first

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Good product"

What do you dislike about CloudM?

Near the start we had teething issues where it would get stuck so we had to stop and start the migrations with the support of ClouldM. My biggest issu

3. Poor Customer Support
Users report poor customer support as resolving issues requires frequent communication with the CloudM team post-migration.
See 2 mentions

See Related User Reviews

Rohan Y.
RY

Rohan Y.

Mid-Market (51-1000 emp.)

5.0/5

"Demystify CloudM"

What do you dislike about CloudM?

Nothing much but when i ran so many migrations via hosted version even if i enabled option "Create migration report" but it looks like we have to chat

MW

Matthew W.

Small-Business (50 or fewer emp.)

5.0/5

"Why waste time with clunky native migration tools?"

What do you dislike about CloudM?

When inputting users for the migration, you put in their username but not domain in one of the later steps of the migration wizard. If you accidentall

4. Complexity
Users find CloudM's complexity in error reporting frustrating, requiring support for migration issues without clear logs.
See 1 mentions

See Related User Reviews

Rohan Y.
RY

Rohan Y.

Mid-Market (51-1000 emp.)

5.0/5

"Demystify CloudM"

What do you dislike about CloudM?

Nothing much but when i ran so many migrations via hosted version even if i enabled option "Create migration report" but it looks like we have to chat

5. Complex Setup
Users find the complex setup challenging, especially with limited IT experience, making initial setup overwhelming.
See 1 mentions

See Related User Reviews

KK

Kyle K.

Small-Business (50 or fewer emp.)

5.0/5

"Customer Support was Phenomenal"

What do you dislike about CloudM?

Not being an IT person, some of the initial set up recommend to do on our own is too technical. The directions/tutorials are comprehensive, but having

6. Complex Usability
Users find the complex usability of CloudM challenging as advanced features can be tricky to navigate initially.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Simplifies the process"

What do you dislike about CloudM?

Some of the advanced features can be tricky to figure out at first

7. Difficult Learning
Users find the difficult learning curve overwhelming, as the technical setup can be challenging for non-IT individuals.
See 1 mentions

See Related User Reviews

KK

Kyle K.

Small-Business (50 or fewer emp.)

5.0/5

"Customer Support was Phenomenal"

What do you dislike about CloudM?

Not being an IT person, some of the initial set up recommend to do on our own is too technical. The directions/tutorials are comprehensive, but having

CloudM Reviews (21)

Reviews

CloudM Reviews (21)

4.6
21 reviews
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Rohan Y.
RY
Work Transformation Engineer
Mid-Market (51-1000 emp.)
"Demystify CloudM"
What do you like best about CloudM?

Easy to kickoff the data migration with meaningful configuration and steps.

Delta migration feature is awesome so we can achieve the migration with increment way as well.

Also, with small set of users migration can have hosted version with multiple bug fix since its SaaS based its looks awesome and detailed also we can kickoff all the migration parallel like for Email and drive and the calendar and contacts at last when we run final delta.

They have recently released a new versions of CloudM for hosted and selfhosted with so many changes which really meaningful and serves all the things. Review collected by and hosted on G2.com.

What do you dislike about CloudM?

Nothing much but when i ran so many migrations via hosted version even if i enabled option "Create migration report" but it looks like we have to chat with CloudM team every time to just have that file link mapping report post migration.

Also, what i noticed is specifically on hosted version, when i ran 2-3 batches all together they gave me an error like "Migration failed unexpected error" without any clue which is weird and i know sometimes they said you cant run too many batches at a time since its hosted version means its shared pool. But this is difficult to troubleshoot that type of error as we dont have logs files nothing since it because of cloudm hosted version. Expecting detailed logging and error message on hosted version as well just like self hosted. Review collected by and hosted on G2.com.

Response from Lana Ginns of CloudM

Thank you for your review, Rohan! I will share your feedback with my colleagues in the Product team. Thanks again for taking the time to share such a detailed review.

Tom H.
TH
Product Marketing Manager
Mid-Market (51-1000 emp.)
"Easy e-signatures for teams of all sizes."
What do you like best about CloudM?

There's so many reasons to love CloudM:

1. The team itself - so responsive, so supportive, they're just incredibly helpful in both the setup process and the ongoing management of the account.

2. Once you're in the product, it's incredibly DIY, which means you can just crack on with things. I really appreciate that.

3. The management of the e-signatures is incredibly easy. And yes, it's really flexible. I'm a marketer, so it's a really handy tool for marketers, especially when you're updating e-signatures based on regular campaigns and campaign changes, or want to set signatures for different teams as well. Review collected by and hosted on G2.com.

What do you dislike about CloudM?

There are some actions that I'd love to be able to do in bulk:

- Updating a single field across all users with a specific field value. That would be the main one, which is a small, nuanced need. Not necessarily something that they have to resolve, but it would just be helpful. Review collected by and hosted on G2.com.

Response from Lana Ginns of CloudM

Thank you for your review, Tom! Great to hear a fellow marketer love our email signatures tool! I've shared your feature request with our product team for consideration. Thanks again!

SS
System Architect - Workspace and Productivity
Mid-Market (51-1000 emp.)
"CloudM: Turbocharging Our Cloud Migrations"
What do you like best about CloudM?

CloudM has truly become the industry standard for cloud migrations, and it's easy to see why. One of the biggest game-changers for us has been the hosted solution, which makes setup an absolute breeze – no complicated infrastructure to manage on our end.

Beyond the powerful tool itself, the support team is exceptionally responsive, always quick to provide clear, helpful answers to our questions. This level of support is invaluable.

When utilizing CloudM's services, they genuinely handle all the backend work, which significantly reduces our team's burden. We particularly appreciate their proactive communication; they consistently keep us up to date as the migration progresses, providing peace of mind. Furthermore, the dashboard they provide when using their services offers fantastic visibility, allowing us to see exactly how the migration is unfolding in real-time. It's a comprehensive and reassuring experience from start to finish. Review collected by and hosted on G2.com.

What do you dislike about CloudM?

As CloudM is based in the UK, coordinating with their team can sometimes present a slight challenge due to the time difference with our US hours. There are occasions where their working day might end while we're still in ours, making immediate engagement difficult.

However, it's important to note that this doesn't happen very often, and for the vast majority of interactions, their responsiveness and helpfulness still shine through. It's more of a minor scheduling consideration than a significant impediment to getting work done. Review collected by and hosted on G2.com.

Adam J.
AJ
IT Team Lead
Mid-Market (51-1000 emp.)
"CloudM... making complicated migrations incredibly simple!"
What do you like best about CloudM?

CloudM has been a game changer in simplifying our acquisitions of other companies. So far we have acquired 2 other companies, that were both running Google Workspace environments, and thanks to the simple and intuitive configuration of CloudM, we are able to carry out migrations of data (drive, emails, calendar events etc) reliably and efficiently. The platform is fast, easy to use, and very stable. Their documentation is also great! Review collected by and hosted on G2.com.

What do you dislike about CloudM?

To be honest, I have very few negative things to say about CloudM, and the negative things that I can say, mainly relate to limitations from Google Workspace's API's... because of some API migration limitations, certain things from other Google Workspaces cannot be migrated... however, even when challenges like this are faced, CloudM has clear documentation to make it very clear what the "watchpoints" are that you have to be careful of. Review collected by and hosted on G2.com.

Parth S.
PS
Systems Administrator
Enterprise (> 1000 emp.)
"A Reliable Migration Tool for Microsoft 365 to Google Workspace"
What do you like best about CloudM?

CloudM simplifies the migration process with an intuitive interface and clear step-by-step guidance. Their support team is knowledgeable and responsive. Review collected by and hosted on G2.com.

What do you dislike about CloudM?

The migration rate is approximately 120 GB/day. If it can be increased, it will be easier to do big migrations. Review collected by and hosted on G2.com.

Ryan C.
RC
Senior Customer Engineer
Small-Business (50 or fewer emp.)
"cloudm"
What do you like best about CloudM?

It’s always quick and seamless to implement new migrations with CloudM, and their customer support is exceptionally responsive. CloudM is our go-to migration platform, and we’ve recently started utilizing their email management solution for our customers. Review collected by and hosted on G2.com.

What do you dislike about CloudM?

Can't think of anything bad as I have not had any bad experiences. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Mid-Market (51-1000 emp.)
"Very easy to use software with helpful support."
What do you like best about CloudM?

CloudM was the first migration software that my team had used and we were all thoroughly impressed with the product from the start with the sales team helping us get the right quote to the support engineer to helped double checked everything was set up correctly before we began our migration. Review collected by and hosted on G2.com.

What do you dislike about CloudM?

I can't think of much and really had to nitpick to find a dislike but I do wish that it was easier to create new migrations but even then, it wasn't difficult at all. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Enterprise (> 1000 emp.)
"Good product"
What do you like best about CloudM?

We used CloudM to migrate Outlook & OneDrive between tenants, once it has started and in the later migrations you could just leave it, keeping an eye on the progress. The product can be used for multiple sources & destinations including Google & Microsoft Office. Review collected by and hosted on G2.com.

What do you dislike about CloudM?

Near the start we had teething issues where it would get stuck so we had to stop and start the migrations with the support of ClouldM. My biggest issue with CloudM is the speed, it takes quite a while to migrate data. Review collected by and hosted on G2.com.

KK
Pastor of Community & Care
Small-Business (50 or fewer emp.)
"Customer Support was Phenomenal"
What do you like best about CloudM?

Great software platform that works well for data migration. The CloudM team was very professional and patient with us. Our migration was the result of an organizational split with complications involving administrative access. Our migration tec was very patient with us as we had to reschedule our migration several times. Ulitmately, our migration was sucessful! Review collected by and hosted on G2.com.

What do you dislike about CloudM?

Not being an IT person, some of the initial set up recommend to do on our own is too technical. The directions/tutorials are comprehensive, but having little experience with migrating data, it is still challenging to follow. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Simplifies the process"
What do you like best about CloudM?

I like how easy cloud m makes migrating and managing data Review collected by and hosted on G2.com.

What do you dislike about CloudM?

Some of the advanced features can be tricky to figure out at first Review collected by and hosted on G2.com.

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