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CS2

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CS2 Reviews & Provider Details - Page 5

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CS2 Reviews (77)

Reviews

CS2 Reviews (77)

4.9
77 reviews

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Adam S.
AS
Senior Director of Demand Generation & Marketing Operations
Mid-Market (51-1000 emp.)
"Great Partner & Strategic Advisor"
What do you like best about CS2?

They are a true partner and feel like they are part of our team rather than just another vendor/consultant. Review collected by and hosted on G2.com.

What do you dislike about CS2?

CS2 can be perceived as expensive, but that is not the case based on the value they provide. They are well worth it! Review collected by and hosted on G2.com.

IP
Mid-Market (51-1000 emp.)
"Great infrastructure and a great learning experience."
What do you like best about CS2?

CS2 provided exceptional documentation for their work and even considered our Salesforce instance's overall performance in their execution. This further added to the value they provided our team and business. Review collected by and hosted on G2.com.

What do you dislike about CS2?

I can't say that there was anything I disliked about working with CS2. I would recommend them to anyone looking to optimize their Salesforce infrastructure quickly. Review collected by and hosted on G2.com.

Conner L.
CL
Applications Manager
Mid-Market (51-1000 emp.)
"Experienced, Thorough, and Personable"
What do you like best about CS2?

CS2 has helped us level up our business processes and create an effective strategy for marketing ops. This helps me as an admin, because they know exactly what we need to do, and I can help implement it. Review collected by and hosted on G2.com.

What do you dislike about CS2?

Nothing! CS2 is perfect. I cannot recommend their team enough to improve your business processes. This team is full of experts who will help your business grow. Review collected by and hosted on G2.com.

SS
Marketing Operations Manager
Enterprise (> 1000 emp.)
"The people are CS2 are absolute pros and partners."
What do you like best about CS2?

The people at CS2 are passionate about ops and about showcasing the value of marketing ops within your business. They are absolute pros in the way they approach projects, gather feedback from stakeholders, develop recommendations that will most benefit your org, and are intentional overall about the work they take on. I look forward always to working with and learning from their team. Review collected by and hosted on G2.com.

What do you dislike about CS2?

They are such amazing partners to our marketing ops team that other teams at our org want their time as well :) Their resources are in demand! Review collected by and hosted on G2.com.

Kathryn S.
KS
Mid-Market (51-1000 emp.)
"CS2 Is the Best!"
What do you like best about CS2?

CS2 is the most competent Marketing Ops agency, hands down. Review collected by and hosted on G2.com.

What do you dislike about CS2?

Nothing, everything with CS2 is excellent! Review collected by and hosted on G2.com.

Lorelei F.
LF
Senior Campaign Marketing Manager
Enterprise (> 1000 emp.)
"Strategic Operational Excellence"
Describe the project or task CS2 helped with:

I have had the opportunity to work closely with the CS2 team over the past two years. Their in-depth knowledge of marketing and automation makes me feel like anything is possible. Their team is quick to execute on robust and mundane tasks from email sends to complex scoring models. The CS2 team (especially Crissy and Jerel) really takes the time to walk you through how they're operationalizing Marketo programs in a way that's easy to understand. The team is patient and communicative, which helps set up your organization for long-term success and building in-house capabilities. Because this team works with so many other marketing organizations, they're able to advise on what works for various industries across lead scoring, email marketing best practices, etc.

When I went to the CS2 team with a vision for a nurture program that did 500 different things, their team worked with me to understand all of the various KPIs I was trying to hit and made it a reality. They created an email automation program that nurtures our entire database by funnel stage, persona, company size, and region. They were thoughtful in bringing up all of the necessary considerations to make this vision a reality (how various criteria flowed through different streams, how we'd want to structure the program to be capable of future additions, campaign hierarchy for tracking, etc.) Since the program has launched, the CS2 team has provided in-depth analysis of the nurture program every quarter along with thoughtful insights and suggestions for improvement. Review collected by and hosted on G2.com.

What do you like best about CS2?

Where do I start? The people at CS2 are kind, patient, and unbelievably intelligent. Despite being such strategic experts, they have no issues taking on mundane execution requests (I've had other Marketo vendors in the past refuse to build and schedule email sends because it's a "waste for how expensive their time and expertise is"). As I mentioned above, the CS2 team works with other marketing teams, so they're able to give guidance on what's working for other marketers, such as gated vs. ungated strategies and lead scoring models. The team is also heavily involved in how our company operates so they're complete experts in all of our various abbreviations, segmentations, and GTM strategies, which continues to impress me. Review collected by and hosted on G2.com.

Katherine O.
KO
Marketing Operations Manager
Mid-Market (51-1000 emp.)
"CS2 is an Outstanding Strategic Marketing Ops Partner"
What do you like best about CS2?

CS2 is a rare partner in the marketing ops world. The entire team is so skilled and easily switches from being detail-oriented on tactical pieces to strategic on larger business goals. The whole team seamlessly blends into our organization and assists with cross-functional projects like sales dashboards to lead scoring and a whole Marketo overhaul. CS2 is a rare find of being competent in every area of marketing ops, but not over-solutioning - always working to find the cleanest, simplest solution for our company. Review collected by and hosted on G2.com.

What do you dislike about CS2?

There really isn't anything that comes to mind that I dislike about CS2 Marketing. The whole team is super easy to work with, skilled in their disciplines, and flexible! Review collected by and hosted on G2.com.

Julie R.
JR
Marketing Operations Administrator 2
Enterprise (> 1000 emp.)
"Reliable, competent, and skilled team I enjoy working with!"
Describe the project or task CS2 helped with:

CS2 is currently helping with the overall strategy for a new MAP implementation, while providing support on day-to-day Marketo execution. Review collected by and hosted on G2.com.

What do you like best about CS2?

CS2 is extremely responsive and reliable. No matter the scenario I am always confident CS2 will be honest and upfront on the expertise they can provide and in a timely manner. This especially speaks to MAP exeuction and strategy (Marketo and Pardot), along with ABM processes. Review collected by and hosted on G2.com.

Ashley W.
AW
Content Marketing Manager
Small-Business (50 or fewer emp.)
"Knowledgeable, attentive, and the friendliest team you’ll work with."
Describe the project or task CS2 helped with:

I worked with CS2 during my time at Coursera and insisted on bringing them to my next company, XQ. They've been absolutely invaluable. We were in search of a new ESP; they gave us an informed recommendation and helped us set up and migrate to Hubspot without a hitch. In fact, CS2 is responsible for setting up many of our foundational processes-- from email campaign requests to UTM building and tracking. Their team is a pleasure to work with, build solid MOPS structure and have the know-how to add sophistication to any marketing department. Review collected by and hosted on G2.com.

What do you like best about CS2?

The depth and breadth of their MOPS knowledge are unbeatable. Beyond that, their can-do spirit. For asks I feel like are a stretch, they still found ways to break them down, put together a clear plan for how to pursue them, and then set off on making it happen -- all within an incredibly reasonable timeline. I also loved their willingness to adapt their systems and methods to our current infrastructure. For example, the team was more used to Airtable, so they took their JIRA processes, learned their Airtable equivalents, and then set up our project managerial processes in Airtable. Review collected by and hosted on G2.com.

Aarti  J.
AJ
IT Security and Compliance Manager
Enterprise (> 1000 emp.)
""One of the best Marketing Partners for marketing strategy""
Describe the project or task CS2 helped with:

Project to build dashboard to gain insight on lead,marketing strategy. It was delightful experience to work with such a highly skilled team, the team that is highly motivated. Review collected by and hosted on G2.com.

What do you like best about CS2?

The best part I liked about CS2 Marketing is customer centric approach, futuristic vision, and clarity they bring to table Review collected by and hosted on G2.com.

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