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Druva Data Security Cloud Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Druva Data Security Cloud, making setup and recovery straightforward for everyone. (183 mentions)
Users value the easy deployment and efficient backup solutions of Druva Data Security Cloud, enhancing their experience significantly. (151 mentions)
Users value the ease of backup configuration, appreciating a reliable system with minimal administration required. (145 mentions)
Users praise the outstanding customer support of Druva, enhancing their data backup and recovery experience significantly. (127 mentions)
Users appreciate the easy configuration and reliability of backup frequency in Druva Data Security Cloud. (113 mentions)
Users find backup issues arise when deleting servers, creating confusion with existing backup policies in Druva. (48 mentions)
Some users find the pricing of Druva Data Security Cloud to be expensive, especially for larger organizations with complex needs. (24 mentions)
Users note the storage limitations of Druva, as many competitors offer unlimited storage options. (23 mentions)
Users experience slow performance with Druva Data Security Cloud, particularly with UI sluggishness and sync delays. (22 mentions)
Users find the pricing issues of Druva Data Security Cloud challenging, impacting their overall satisfaction and budgeting. (21 mentions)
Users are frustrated by the lack of backup for web browser favorites and issues with restore functionalities. (20 mentions)

Top Pros or Advantages of Druva Data Security Cloud

1. Ease of Use
Users appreciate the ease of use of Druva Data Security Cloud, making setup and recovery straightforward for everyone.
See 183 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Druva - One of the best backup vendor"

What do you like about Druva Data Security Cloud?

Ease of deployment, no hardware needed, quick to setup, user friendly, single pane of glass for monitoring our endpoint and M365 backups, very easy to

JK

Jitae K.

Mid-Market (51-1000 emp.)

5.0/5

"A Comprehensive Solution for Cloud Application Security"

What do you like about Druva Data Security Cloud?

It's super easy to use, like you don't have to be a scientist or anything. Even my non-tech collegues can use it and set it up

2. Backup Solutions
Users value the easy deployment and efficient backup solutions of Druva Data Security Cloud, enhancing their experience significantly.
See 151 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Solution for AWS Backups"

What do you like about Druva Data Security Cloud?

The API-level of integration has made interacting with backup policies and restoring instances invaluable. It has saved costs compared to storing snap

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use and very reliable product"

What do you like about Druva Data Security Cloud?

Been using Druva for over 8 years and have never had an issue with recovering data. Backups are easy to configure and just work with little administra

3. Backup Ease
Users value the ease of backup configuration, appreciating a reliable system with minimal administration required.
See 145 mentions

See Related User Reviews

RL

Robin L.

Enterprise (> 1000 emp.)

5.0/5

"Druva review"

What do you like about Druva Data Security Cloud?

Reliable data backup for our enterprise endpoints, ease of use on the administrator console

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Solution for AWS Backups"

What do you like about Druva Data Security Cloud?

The API-level of integration has made interacting with backup policies and restoring instances invaluable. It has saved costs compared to storing snap

4. Customer Support
Users praise the outstanding customer support of Druva, enhancing their data backup and recovery experience significantly.
See 127 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"How would I survive without Druva!!!"

What do you like about Druva Data Security Cloud?

Druva has been incredibly beneficial for data backup and recovery, thanks to its user-friendly interface and outstanding customer support. Our company

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Solution for AWS Backups"

What do you like about Druva Data Security Cloud?

The API-level of integration has made interacting with backup policies and restoring instances invaluable. It has saved costs compared to storing snap

5. Backup Frequency
Users appreciate the easy configuration and reliability of backup frequency in Druva Data Security Cloud.
See 113 mentions

See Related User Reviews

Verified User
C

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great experience with innovative product"

What do you like about Druva Data Security Cloud?

Easy to deploy and simple backup/DR solution. User-friendly interface. Great support covering 24/7

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use and very reliable product"

What do you like about Druva Data Security Cloud?

Been using Druva for over 8 years and have never had an issue with recovering data. Backups are easy to configure and just work with little administra

Top Cons or Disadvantages of Druva Data Security Cloud

1. Backup Issues
Users find backup issues arise when deleting servers, creating confusion with existing backup policies in Druva.
See 48 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Druva cloud backup and restore lets me finally sleep at night!"

What do you dislike about Druva Data Security Cloud?

There isn't much I have found with Druva that would be a "downside". One thing is that when you want to delete an obsolete server, it can be confusin

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy to Use and Effective Product with Great Customer Support"

What do you dislike about Druva Data Security Cloud?

We wish the Phoenix cloud server backup was more cost effective so that we could purchase this as well. Addionally, it's lack of exchange support mad

2. Expensive
Some users find the pricing of Druva Data Security Cloud to be expensive, especially for larger organizations with complex needs.
See 24 mentions

See Related User Reviews

JN

Jeff N.

Enterprise (> 1000 emp.)

5.0/5

"I'll keep Druva. It works great for me."

What do you dislike about Druva Data Security Cloud?

Druva has a number of new features that can be costly.

BR

Brian R.

Mid-Market (51-1000 emp.)

5.0/5

"Efficient and Reliable!!!"

What do you dislike about Druva Data Security Cloud?

While Druva Data Resiliency Cloud offers numerous benefits and is generally well-regarded, there are a few aspects that some users might find less fav

3. Storage Limitations
Users note the storage limitations of Druva, as many competitors offer unlimited storage options.
See 23 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Elevating My experience with Unmatched Product Excellence : Druva"

What do you dislike about Druva Data Security Cloud?

The initial sotrage provided was sufficient. 50Gb per user. However we now see that multiple companies in the market are providing unlimited stroage

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Druva is a user-friendly and easy to manage solution."

What do you dislike about Druva Data Security Cloud?

Overall, we're pleased with Druva; we're still getting used to Druva and don't really have many complaints. Druva could do better by adding more funct

4. Slow Performance
Users experience slow performance with Druva Data Security Cloud, particularly with UI sluggishness and sync delays.
See 22 mentions

See Related User Reviews

Sudip D.
SD

Sudip D.

Mid-Market (51-1000 emp.)

5.0/5

"Druva Data Resiliency Cloud is perfect solution for our Organization"

What do you dislike about Druva Data Security Cloud?

1. User interface can be improved. 2. Sync time can be improved. 3. Restored options can be better with reversable option.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Druva is a great fit for our security and compliance needs"

What do you dislike about Druva Data Security Cloud?

Sometimes the IP restrictions and geofencing features make it hard to perform backup and restore when out of the office. VPNs also can be a reason fo

5. Pricing Issues
Users find the pricing issues of Druva Data Security Cloud challenging, impacting their overall satisfaction and budgeting.
See 21 mentions

See Related User Reviews

JN

Jeff N.

Enterprise (> 1000 emp.)

5.0/5

"I'll keep Druva. It works great for me."

What do you dislike about Druva Data Security Cloud?

Druva has a number of new features that can be costly.

JC

Jeff C.

Mid-Market (51-1000 emp.)

5.0/5

"Druva has gone beyond our data backup expectations!"

What do you dislike about Druva Data Security Cloud?

The Phoenix credit consumption model is a little challenging to get used to at first and needs monitoring. It must be analyzed and looked at consiste

6. Lack of Backup
Users are frustrated by the lack of backup for web browser favorites and issues with restore functionalities.
See 20 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Druva is a great fit for our security and compliance needs"

What do you dislike about Druva Data Security Cloud?

Sometimes the IP restrictions and geofencing features make it hard to perform backup and restore when out of the office. VPNs also can be a reason fo

Sarvanand G.
SG

Sarvanand G.

Enterprise (> 1000 emp.)

4.5/5

"Data protection makes Easy"

What do you dislike about Druva Data Security Cloud?

The backup console can be more optimized and direct backup on Azure storage for end customer

Druva Data Security Cloud Reviews (682)

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Reviews

Druva Data Security Cloud Reviews (682)

View 1 Video Reviews
4.7
682 reviews
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Aijaz L.
AL
Senior System Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Druva Data Security Cloud: Reliable SaaS-Based Data Protection"
What do you like best about Druva Data Security Cloud?

Druva is easy to use, with a clean dashboard that makes backups and restores straightforward even for non-specialists. Implementation was simple since it’s fully cloud-native, with no hardware to manage, though setting up policies and roles required some planning. My frequency of use is regular, as I check backup status, test restores, and run compliance reports. The number of features is strong, covering automated backups, ransomware protection, compliance tracking, and endpoint coverage. Integration is smooth with platforms like AWS, Microsoft 365, and Salesforce, giving us centralized data protection. Review collected by and hosted on G2.com.

What do you dislike about Druva Data Security Cloud?

While the platform is user-friendly, the reporting features could be more customizable for detailed compliance needs. Customer support is knowledgeable, but response times for advanced queries can sometimes be slower than expected. Review collected by and hosted on G2.com.

RI
Manager, Platforms Engineering
Mid-Market (51-1000 emp.)
"My experience with Druva has been excellent."
What do you like best about Druva Data Security Cloud?

The cloud service "just works" and takes the burden of managing onsite data storage off my hands. Additionally, it backups up all aspects of our Office365 data (Onedrive, Teams, Exchange, Sharepoint). Review collected by and hosted on G2.com.

What do you dislike about Druva Data Security Cloud?

The cost can get out of hand if you misconfigure your policies to keep copies of backups you may not need. Understanding how storage consumption can be monitored and how that can translate to your costs is essential. Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Enterprise (> 1000 emp.)
"Effortless Setup, Powerful Protection – Druva Delivers"
What do you like best about Druva Data Security Cloud?

Druva stands out for its simplicity and reliability. The deployment process was smooth and intuitive, and the user interface makes ongoing management effortless. Support has always been quick diligent and helpful. What we appreciate most is the peace of mind it provides—knowing our data is securely backed up and protected in the cloud. Review collected by and hosted on G2.com.

What do you dislike about Druva Data Security Cloud?

While Druva offers a strong overall experience, we’ve encountered some challenges with automating endpoint setup, which has added complexity to our deployment process. Additionally, the reporting capabilities within the inSync platform feel limited—more customizable and detailed reporting options would greatly enhance visibility and usability for our team. Review collected by and hosted on G2.com.

SA
Information Systems and Network Systems Administrator
Mid-Market (51-1000 emp.)
"Affordable, feature-rich backup solution"
What do you like best about Druva Data Security Cloud?

Druva offers a fully comprehensive backup solution with all the security we need. Implementation is easy and straightforward. Customer support is excellent, with friendly and knowledgeable staff. Integrating it with our SaaS and cloud services was easy and quick. The cost is very affordable too. Review collected by and hosted on G2.com.

What do you dislike about Druva Data Security Cloud?

I have nothing negative to add here. Druva does what we need at a good price point. Review collected by and hosted on G2.com.

JC
IT Systems Engineer
Mid-Market (51-1000 emp.)
"Druva has gone beyond our data backup expectations!"
What do you like best about Druva Data Security Cloud?

The upsides of Druva have a centralized location for all our backups; the console GUI is easy to go from one product and add-on to the other. It has made our admin job much more manageable. Review collected by and hosted on G2.com.

What do you dislike about Druva Data Security Cloud?

The Phoenix credit consumption model is a little challenging to get used to at first and needs monitoring.

It must be analyzed and looked at consistently to keep consumption in check. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Enterprise (> 1000 emp.)
"Druva - The best SAAS app for Endpoints and M365"
What do you like best about Druva Data Security Cloud?

Druva Data Security Cloud is simplicity and reliability in protecting and managing enterprise data across cloud, endpoint, and data center environments. The platform offers centralized visibility, automated backups, and fast restores, which significantly reduces operational complexity. Its scalability and strong compliance capabilities (e.g., GDPR, HIPAA) give us confidence in meeting business and regulatory requirements. The combination of ease of use, robust security, and efficient cost management makes Druva stand out. Implementation is very easy and customer support is up to the mark. Review collected by and hosted on G2.com.

What do you dislike about Druva Data Security Cloud?

There are no dislikes about Druva as everything works seamlessly. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Mid-Market (51-1000 emp.)
"Easy to deploy, easy to monitor, fast restores"
What do you like best about Druva Data Security Cloud?

Deployment was very easy and required very little configuration of things outside of the Druva software. Initial backups ran smoothly, and our monthly test restores complete quickly. The couple of problems we have run in to were handled easily by their support group. The admin interface is very responsive and fairly easy to use. The summary screens provide a good, actionable overview of backup success. Review collected by and hosted on G2.com.

What do you dislike about Druva Data Security Cloud?

Not much. The Hyper-V agent sometimes does not clean up snapshots correctly, but our other monitoring solution warns us about old snapshots. Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Mid-Market (51-1000 emp.)
"Cloud Backups made EASY"
What do you like best about Druva Data Security Cloud?

Druva supports so many platforms. When we setup Druva for O365 it was a quick 1 hour on boarding process and everything has worked great since. I literally just restored some deleted data from a Sharepoint site where my users was super nervous about it. The ease of doing the restore and then the speed of performing the actual restore was awesome. It's so nice to have that sense of security that Druva is there to save the day.

They also do a great job of making the setup easy and once it's setup you just forget about it until you need to restore data. It's great. I've never had an instance where the data Druva backed up is corrupt or missing. When there are any issues with a backup, their support is fantastic. Review collected by and hosted on G2.com.

What do you dislike about Druva Data Security Cloud?

Permissions within the console for non-IT users. We would like to give managers access to employee backups (employees they managed not everyone in the company) to retrieve emails from a historical perspective. And also allow users to access their own backups to be able to restore anything they may have deleted. Currently Druva only allows full admin rights essentially. Review collected by and hosted on G2.com.

CT
Sysadmin
Mid-Market (51-1000 emp.)
"Druva is very easy to work with and easy to use their tools and monitoring."
What do you like best about Druva Data Security Cloud?

I have confidence that my backups are safe. The dashboard is easy to use. Customer support has been very quick when I need somebody. It was easy to install, especially for a nutanix environment. Review collected by and hosted on G2.com.

What do you dislike about Druva Data Security Cloud?

No bare-metal backups, which for us is no longer a big deal. Dashboard can be a little overwhelming at first and confusing to navigate, but you get used to the interface very quickly. Review collected by and hosted on G2.com.

SM
Dy. General Manager
Construction
Enterprise (> 1000 emp.)
"Reliable Protection for Modern Workload"
What do you like best about Druva Data Security Cloud?

Druva makes data protection effortless. It is simple to deploy, easy to manage, and the intuitive interface suits both IT pros and non-tech users.

Capabilities like ransomware monitoring, suspicious activity alerts, and clean data recovery are a major plus for today's modern data protection.

Fast support responses and in-app chat is always within reach. A good choice for modern backup needs. Review collected by and hosted on G2.com.

What do you dislike about Druva Data Security Cloud?

System performance remained largely unaffected, aside from occasional sluggishness during maintenance windows. Review collected by and hosted on G2.com.