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Insider Features

What are the features of Insider?

Platform

  • Optimization
  • Integrations - Mobile Marketing

Analysis

  • Application Attribution
  • Campaign Analysis

Campaigns

  • Push Notifications
  • Audience Segmentation

Engagement

  • Coupons and Promotions

Platform Basics

  • Dynamic Segmentation
  • Journey Optimization

Platform Data

  • Journey Reporting
  • Trends Reporting
  • Dashboards
  • Advanced Data Filtering

Platform Additional Functionality

  • Journey Mapping
  • Integrations

Filter for Features

Integration

Data Import & Export Tools

Ability to input, modify and extract data from the application in bulk through a structured file. 491 reviewers of Insider have provided feedback on this feature.
94%
(Based on 491 reviews)

Integration APIs

As reported in 488 Insider reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
94%
(Based on 488 reviews)

Breadth of Partner Applications

Based on 454 Insider reviews. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
94%
(Based on 454 reviews)

E-Commerce

Based on 57 Insider reviews. Provide integration with e-commerce platforms and shoppping cart software
96%
(Based on 57 reviews)

PIM

Based on 51 Insider reviews. Integrate with Product Information Management (PIM) software
97%
(Based on 51 reviews)

Merchadising

As reported in 53 Insider reviews. Support integration with e-merchadising and similar retail software
96%
(Based on 53 reviews)

Platform

Customization

As reported in 517 Insider reviews. System provides sufficient customization to meet business requirements
95%
(Based on 517 reviews)

User, Role, and Access Management

Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. 500 reviewers of Insider have provided feedback on this feature.
96%
(Based on 500 reviews)

Internationalization

Based on 436 Insider reviews. Enables users to view and transact business with the same content in multiple languages and currencies.
95%
(Based on 436 reviews)

Sandbox / Test Environments

Based on 443 Insider reviews. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment.
94%
(Based on 443 reviews)

Performance and Reliability

Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. This feature was mentioned in 481 Insider reviews.
95%
(Based on 481 reviews)

Output Document Generation

Based on 420 Insider reviews. Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application.
94%
(Based on 420 reviews)

Optimization

As reported in 658 Insider reviews. Optimizes marketing campaigns for mobile devices.
96%
(Based on 658 reviews)

Integrations - Mobile Marketing

Based on 610 Insider reviews and verified by the G2 Product R&D team. Integrates advertising/campaigns into mobile applications, games, and mobile browsers.
94%
(Based on 610 reviews)

Internationalization

As reported in 532 Insider reviews. Facilitates global text message and mobile marketing campaigns.
95%
(Based on 532 reviews)

Email Marketing

Building and Personalizing Emails

Create and design emails with an editor; manage templates; personalize dynamically This feature was mentioned in 502 Insider reviews.
96%
(Based on 502 reviews)

Sending Outbound Emails

As reported in 478 Insider reviews. Create targeted lists, schedule and manage bulk email sending.
96%
(Based on 478 reviews)

Manage Email Deliverability

As reported in 481 Insider reviews. Ensure inbox delivery. Includes opt-in management, bounce handling, unsubscribe processing, suppression lists, email preview, spam checking, link validation, and delivery monitoring.
96%
(Based on 481 reviews)

Automated Email Responses

Set up automated nurturing emails based on events, online activities, and lead scores This feature was mentioned in 422 Insider reviews.
96%
(Based on 422 reviews)

Online Marketing

Dynamic Content

Based on 520 Insider reviews. Dynamically customize emails, forms, and landing pages for specific segments of customers and prospects.
96%
(Based on 520 reviews)

A/B Testing

Based on 533 Insider reviews. Test alternate versions of emails, landing pages, and forms. Learn what works, maximize response rates, and increase conversion.
96%
(Based on 533 reviews)

Mobile Optimized

Support mobile-optimized emails, online forms, and landing pages. 524 reviewers of Insider have provided feedback on this feature.
95%
(Based on 524 reviews)

Lead Management

Marketing Lead Database

A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history. This feature was mentioned in 493 Insider reviews.
95%
(Based on 493 reviews)

Data Quality Management

Based on 493 Insider reviews. Data quality consists of deduplication, cleansing, and appending your marketing database.
95%
(Based on 493 reviews)

Segmentation

As reported in 533 Insider reviews. Segment your database and build list of target leads and contacts. Filter on demographic and company attributes (title, company size, location) as well as behavioral filters and CRM information.
96%
(Based on 533 reviews)

Lead Nurturing

As reported in 471 Insider reviews. Automate drip marketing campaigns that send relevant messages over time, based on prospect behaviors and pre-defined campaign steps.
95%
(Based on 471 reviews)

Online Behavior Tracking

Track which emails a prospect opens and clicks, what web-pages they visit, what keywords they use, even what they say on social networks. 436 reviewers of Insider have provided feedback on this feature.
95%
(Based on 436 reviews)

Automated Alerts and Tasks

Create tasks automatically and provide real-time sales alerts over email, RSS or mobile device. This feature was mentioned in 478 Insider reviews.
95%
(Based on 478 reviews)

CRM Lead Integration

Sync lead, contact, account, and opportunity information with your CRM system. 463 reviewers of Insider have provided feedback on this feature.
95%
(Based on 463 reviews)

Social

Social Sharing

Add intelligent social share buttons to your campaigns and content. Track who is sharing your content and driving conversions. 435 reviewers of Insider have provided feedback on this feature.
93%
(Based on 435 reviews)

Social Campaigns

Based on 444 Insider reviews. Schedule automated posts to one or more social accounts; use or integrate with URL shortening services; and measure likes, comments, replies, and retweets.
94%
(Based on 444 reviews)

Reporting & Analytics

Basic Reporting

Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives. This feature was mentioned in 520 Insider reviews.
95%
(Based on 520 reviews)

Web Analytics

As reported in 519 Insider reviews. Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. Use anonymous company look-up to identify anonymous visitors. Send alerts to sales reps of which of their prospects and customers web activity.
94%
(Based on 519 reviews)

ROI Analytics

Based on 512 Insider reviews. Measure leads, prospects generated, pipeline, revenue, investment, and ROI by marketing channel or program. The result is that you can see which marketing investments are generating the greatest return and get visibility into how marketing budget should be allocated going forward.
94%
(Based on 512 reviews)

Revenue Analytics

Analyze how leads flow through the funnel by measuring stage to stage conversion rates and velocity. Allocate pipeline and revenue credit among all the marketing activities that have successfully touched an opportunity as it moves through the pipeline. 510 reviewers of Insider have provided feedback on this feature.
94%
(Based on 510 reviews)

SEO / Keyword Analytics

Monitor and track how you rank for relevant keywords on major search engines and compare your overall performance to competitors. This feature was mentioned in 411 Insider reviews.
91%
(Based on 411 reviews)

Analysis

Application Attribution

Attributes app installs to the marketing campaigns and media sources that drove it. This feature was mentioned in 611 Insider reviews.
93%
(Based on 611 reviews)

Campaign Analysis

As reported in 676 Insider reviews. Measures impact and effectiveness of mobile marketing campaigns.
95%
(Based on 676 reviews)

Uninstall Tracking

Based on 544 Insider reviews and verified by the G2 Product R&D team. Measures user-level uninstall insights.
93%
(Based on 544 reviews)

Custom Dashboards

Based on 585 Insider reviews and verified by the G2 Product R&D team. Creates custom data views to suit every team member's needs.
94%
(Based on 585 reviews)

Campaigns

Proximity Marketing

Based on 567 Insider reviews and verified by the G2 Product R&D team. Collects geo-location data on mobile users to customize relevant campaigns.
94%
(Based on 567 reviews)

Push Notifications

Based on 680 Insider reviews and verified by the G2 Product R&D team. Pushes notifications or text messages to mobile devices
97%
(Based on 680 reviews)

Bulk SMS

Provides templates for mass mobile messaging campaigns This feature was mentioned in 473 Insider reviews.
94%
(Based on 473 reviews)

Two-Way Text Messaging

Facilitates two-way text messaging to encourage consumer engagement and loyalty This feature was mentioned in 473 Insider reviews.
92%
(Based on 473 reviews)

Email Campaigns

Based on 552 Insider reviews and verified by the G2 Product R&D team. Personalizes and optimizes email mobile marketing campaigns.
96%
(Based on 552 reviews)

Audience Segmentation

Based on 638 Insider reviews and verified by the G2 Product R&D team. Identifies the most granular audience segments based on actions, inactions, and user properties.
96%
(Based on 638 reviews)

Engagement

Coupons and Promotions

Based on 610 Insider reviews. Sends out coupons and promotions to reward and entice mobile device users.
96%
(Based on 610 reviews)

Visitor Behavior

Monitoring

As reported in 572 Insider reviews. Monitor the behavior of website and online store visitors
95%
(Based on 572 reviews)

Targeting

Ability to target website visitors based on behavioral patterns This feature was mentioned in 590 Insider reviews.
96%
(Based on 590 reviews)

Guided Selling

As reported in 540 Insider reviews. Adapt the selling process to each visitor, including content and pricing
95%
(Based on 540 reviews)

Templates

Library

Provide a library of templates for various purposes such as website engagement or e-commerce 552 reviewers of Insider have provided feedback on this feature.
95%
(Based on 552 reviews)

Customization

Based on 595 Insider reviews. Allows users to customize templates and use them on multiple channels easily
95%
(Based on 595 reviews)

Optimization

Track the performance of different versions of templates and suggest optimizations 589 reviewers of Insider have provided feedback on this feature.
96%
(Based on 589 reviews)

Personalization

Recommendation

Recommend products based on order history and online behavior This feature was mentioned in 577 Insider reviews.
96%
(Based on 577 reviews)

Content

Provide custom content to website visitors based on their online behavior 565 reviewers of Insider have provided feedback on this feature.
95%
(Based on 565 reviews)

Cart Abandonment

As reported in 579 Insider reviews. Deliver messages targeted at buyers who are about to leave an online store
96%
(Based on 579 reviews)

Search

As reported in 514 Insider reviews. Optimize search based on the role of the user or inventory availability
94%
(Based on 514 reviews)

Personalization Engine

As reported in 558 Insider reviews. Machine learning or artificial intelligence that powers the personalization features of the platform.
95%
(Based on 558 reviews)

Product Recommendations

Based on 562 Insider reviews. Tools to automatically recommend products to a customer based on their viewing or purchasing history.
96%
(Based on 562 reviews)

A/B Testing

As reported in 588 Insider reviews. The ability to test various configurations and recommendations to determine which are most successful with customers.
96%
(Based on 588 reviews)

Personalized Messaging

As reported in 575 Insider reviews. Tools to create personalized messaging based on customer data collected from purchases or viewing history.
96%
(Based on 575 reviews)

Multichannel

Web

Integrate personalized content and recommendations on websites 579 reviewers of Insider have provided feedback on this feature.
96%
(Based on 579 reviews)

Email

Based on 515 Insider reviews. Define customized email templates which are sent automatically
95%
(Based on 515 reviews)

Mobile

Based on 578 Insider reviews. Include personalization features that are mobile-friendly and responsive
96%
(Based on 578 reviews)

Segmentation

A/B Testing

Provides native A/B testing for content and campaigns. 599 reviewers of Insider have provided feedback on this feature.
97%
(Based on 599 reviews)

Customer Profiles

Allows users to build and analyze customer profiles. 577 reviewers of Insider have provided feedback on this feature.
96%
(Based on 577 reviews)

Targeting

Behavioral Targeting

As reported in 591 Insider reviews. Presents messaging depending on customer behavior.
96%
(Based on 591 reviews)

Contextual Targeting

Presents messaging depending on customer context. This feature was mentioned in 563 Insider reviews.
96%
(Based on 563 reviews)

Triggered Content

Geofencing

Content triggered by customer's given geolocation. 501 reviewers of Insider have provided feedback on this feature.
95%
(Based on 501 reviews)

Triggered Emails

Emails triggered by customer activity or behavior. 497 reviewers of Insider have provided feedback on this feature.
95%
(Based on 497 reviews)

Triggered Messages

Messages triggered by customer activity or behavior. This feature was mentioned in 551 Insider reviews.
97%
(Based on 551 reviews)

Personalized Content

Recommendation Engine

Based on 537 Insider reviews. Provides recommendations based on customer metrics.
96%
(Based on 537 reviews)

Personalized Discounts

Based on 516 Insider reviews. Calculates and presents customized discounts.
97%
(Based on 516 reviews)

Website Personalization

Based on 575 Insider reviews. Personalizes web experiences and presented content based on customer metrics.
96%
(Based on 575 reviews)

Text Messaging

Bulk SMS

As reported in 77 Insider reviews. Enables users to send mass text message campaigns
96%
(Based on 77 reviews)

Two-Way Text Messaging

Based on 73 Insider reviews. Facilitates two-way text messaging to encourage consumer engagement and loyalty
94%
(Based on 73 reviews)

Text Scheduler

As reported in 74 Insider reviews. Provides the ability to schedule single or bulk text messages to recipients on a specific date and time
95%
(Based on 74 reviews)

Automatic Replies

Based on 74 Insider reviews. Provides automatic text message replies to recipients
93%
(Based on 74 reviews)

Automatic URL Shortening

Provides automatic URL shortening to use less characters via text This feature was mentioned in 78 Insider reviews.
94%
(Based on 78 reviews)

MMS Marketing

Sends out multimedia via text messages, such as coupons, pictures, and audio This feature was mentioned in 76 Insider reviews.
94%
(Based on 76 reviews)

Personalization

Offers features for personalizing text messages based on customer information or past behavior 76 reviewers of Insider have provided feedback on this feature.
95%
(Based on 76 reviews)

Transactional SMS

Allows users to establish automated workflows and triggers to deliver transactional text messages This feature was mentioned in 75 Insider reviews.
94%
(Based on 75 reviews)

Data Sourcing

Data Enrichment

Based on 579 Insider reviews and verified by the G2 Product R&D team. Uses external data sources to improve customer profiles.
95%
(Based on 579 reviews)

Expandability

Based on 568 Insider reviews and verified by the G2 Product R&D team. Can be updated to accept new sources and types of data.
95%
(Based on 568 reviews)

Content Marketing

Based on 371 Insider reviews. Can act as a content marketing platform.
96%
(Based on 371 reviews)

Multiple Devices

Based on 595 Insider reviews and verified by the G2 Product R&D team. Can engage with customers across any device with a consistent message.
95%
(Based on 595 reviews)

Intelligence

Marketing Metrics

Based on 601 Insider reviews and verified by the G2 Product R&D team. Provides analysis of marketing program ROI and efficiency.
95%
(Based on 601 reviews)

Predictive Modeling

Based on 573 Insider reviews and verified by the G2 Product R&D team. Predicts outcomes based on statistical models; can give insight to "what-if" scenarios.
95%
(Based on 573 reviews)

Recommendation Engine

Based on 565 Insider reviews and verified by the G2 Product R&D team. Uses artificial intelligence to provide suggestions based on desired outcomes.
96%
(Based on 565 reviews)

Administration

Marketing Campaigns

Based on 576 Insider reviews. The ability to create and customize marketing campaigns based on user data.
96%
(Based on 576 reviews)

Reports & Analytics

Easily digestible visual representations of data collected by the platform. This feature was mentioned in 593 Insider reviews.
94%
(Based on 593 reviews)

User Data

Based on 570 Insider reviews. Data collected from customers to be analyzed by analytics tools or other e-commerce software.
95%
(Based on 570 reviews)

Integrations

Based on 570 Insider reviews. The ability to integrate with a variety of e-commerce software platforms in order to share data and other functionality.
94%
(Based on 570 reviews)

Platform Basics

Dynamic Segmentation

Based on 642 Insider reviews and verified by the G2 Product R&D team. Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.).
95%
(Based on 642 reviews)

Journey Optimization

Based on 642 Insider reviews and verified by the G2 Product R&D team. Automates the testing and optimization of customer-facing messaging and campaigns.
95%
(Based on 642 reviews)

Platform Data

Journey Reporting

Based on 627 Insider reviews and verified by the G2 Product R&D team. Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s).
94%
(Based on 627 reviews)

Trends Reporting

Based on 607 Insider reviews and verified by the G2 Product R&D team. Ability to measure product usage by feature, campaign performance by source, and other trending metrics.
94%
(Based on 607 reviews)

Dashboards

Based on 643 Insider reviews and verified by the G2 Product R&D team. Provides dashboards to combine and visualize quantitative and qualitive customer journey data.
93%
(Based on 643 reviews)

Advanced Data Filtering

Based on 610 Insider reviews. Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data.
93%
(Based on 610 reviews)

Platform Additional Functionality

Journey Mapping

Based on 616 Insider reviews and verified by the G2 Product R&D team. Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data.
95%
(Based on 616 reviews)

Integrations

Based on 612 Insider reviews and verified by the G2 Product R&D team. Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics.
95%
(Based on 612 reviews)

Automated Alerts

Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements. 599 reviewers of Insider have provided feedback on this feature.
94%
(Based on 599 reviews)

Search Setup

Indexing

Analyze and index e-commerce data and define searchable fields This feature was mentioned in 53 Insider reviews.
95%
(Based on 53 reviews)

Auto Complete

Based on 54 Insider reviews. Provide algorithms to provide users with suggested results as they type
96%
(Based on 54 reviews)

Product Information

Based on 53 Insider reviews. Define how product information (attributes, brand, type) can be searched and in what combination
95%
(Based on 53 reviews)

Stemming

Search for alternative variations of a word to deliver more accurate results This feature was mentioned in 51 Insider reviews.
96%
(Based on 51 reviews)

Product Discovery

Recommendations

Provide recommendations based on what users are searching for 56 reviewers of Insider have provided feedback on this feature.
97%
(Based on 56 reviews)

Conversion

Monitor conversions of shoppers into buyers due to search features 55 reviewers of Insider have provided feedback on this feature.
96%
(Based on 55 reviews)

Personalization

Based on 55 Insider reviews. Allow companies to personalize the search experience for their shoppers
95%
(Based on 55 reviews)

Faceted Search

Buyers can refine product searches using filters and product attributes. This feature was mentioned in 49 Insider reviews.
96%
(Based on 49 reviews)

Ranking and Relevancy

Based on 53 Insider reviews. Rank search results based on relevance, availability, or popularity
97%
(Based on 53 reviews)

SMS Platform

Reporting

Based on 77 Insider reviews. Provides pre-built or customizable performance reports
94%
(Based on 77 reviews)

Automation

Automates tasks and features for added convenience 77 reviewers of Insider have provided feedback on this feature.
95%
(Based on 77 reviews)

White Label

Based on 73 Insider reviews. Offers a white labeling service for agencies or resellers to customize platform branding
93%
(Based on 73 reviews)

Short Codes

Provides businesses with 5- to 6-digit short codes for running text marketing campaigns This feature was mentioned in 78 Insider reviews.
93%
(Based on 78 reviews)

API Integration

Based on 78 Insider reviews. Facilitates the integration of text messaging into existing business applications through an SMS gateway API
93%
(Based on 78 reviews)

WhatsApp Messaging - WhatsApp Marketing

Transactional Messages

Based on 43 Insider reviews. Allows users to establish automated workflows and triggers to deliver transactional WhatsApp messages and notifications
93%
(Based on 43 reviews)

Bulk WhatsApp Messaging

As reported in 45 Insider reviews. Enables users to send mass WhatsApp marketing campaigns
95%
(Based on 45 reviews)

Conversational Messaging

Facilitates two-way WhatsApp messaging to encourage subscriber engagement and loyalty 41 reviewers of Insider have provided feedback on this feature.
94%
(Based on 41 reviews)

Personalization

Based on 43 Insider reviews. Offers features for personalizing WhatsApp messages based on customer information or past behavior
95%
(Based on 43 reviews)

Promotional Messages

Allow users to share promotions with subscribers via WhatsApp This feature was mentioned in 42 Insider reviews.
95%
(Based on 42 reviews)

Automated Replies

As reported in 42 Insider reviews. Provides automated WhatsApp message replies to recipients
92%
(Based on 42 reviews)

WhatsApp Business Platform - WhatsApp Marketing

Segmentation

Deliver tailored promotions to specific audience segments This feature was mentioned in 41 Insider reviews.
96%
(Based on 41 reviews)

API Integration

Facilitates the integration of WhatsApp messaging into existing business applications through WhatsApp Business API This feature was mentioned in 40 Insider reviews.
95%
(Based on 40 reviews)

WhatsApp Commerce

As reported in 39 Insider reviews. Allow customers to browse, discover, research, purchase, and complete payment in real-time
94%
(Based on 39 reviews)

Analytics

Based on 40 Insider reviews. Provides analytics on opt-ins, open and delivery rates, and click-throughs
92%
(Based on 40 reviews)

Conversational AI - Conversational Commerce Platforms

AI chatbots

As reported in 10 Insider reviews. Allow Gen AI powered chatbots to provide intelligent responses and tailored product recommendations.
75%
(Based on 10 reviews)

Messaging and Notifications

Trigger messages based on specific customer actions such as personalized messages, promotions or cart abandonment.

Not enough data

AI agents

Based on 10 Insider reviews. Use Agentic AI to deliver superior customer engagement through human-like conversations.
75%
(Based on 10 reviews)

Voice assistants

Allow users to use voice assistants, such as Alexa, Google Assistant, and Siri to shop using voice commands.

Not enough data

Communication apps

Enable users to engage in communication apps such WhatsApp, Facebook Messenger, Instagram, WeChat etc.

Not enough data

Platform integration - Conversational Commerce Platforms

Ecommerce stores

Allow integration with e-commerce stores to import products, manage inventory and get order notifications. 11 reviewers of Insider have provided feedback on this feature.
82%
(Based on 11 reviews)

Sales channels

Based on 11 Insider reviews. Add conversational commerce functionality across various sales channels and customer touchpoints.
76%
(Based on 11 reviews)

Payment Platform

As reported in 10 Insider reviews. Integrate with payment platform for accepting payments from the chat interface
73%
(Based on 10 reviews)

Internal tools

Integrate with CRM, POS or any marketing marketing tools for sending discounts, offers, recommendations and personalized campaigns. This feature was mentioned in 10 Insider reviews.
73%
(Based on 10 reviews)

Analytics and Reporting - Conversational Commerce Platforms

Conversational analytics

Based on 10 Insider reviews. Provide insights into customer behavior, sales trends, and chatbot performance.
78%
(Based on 10 reviews)

Advance reporting

Track KPIs like customer satisfaction, conversion rates, and overall sales driven by conversational channels.

Not enough data

Agentic AI - Customer Journey Analytics

Autonomous Task Execution

Capability to perform complex tasks without constant human input This feature was mentioned in 25 Insider reviews.
83%
(Based on 25 reviews)

Cross-system Integration

As reported in 25 Insider reviews. Works across multiple software systems or databases
84%
(Based on 25 reviews)

Adaptive Learning

Improves performance based on feedback and experience This feature was mentioned in 24 Insider reviews.
84%
(Based on 24 reviews)

Proactive Assistance

Based on 23 Insider reviews. Anticipates needs and offers suggestions without prompting
84%
(Based on 23 reviews)

Agentic AI - Personalization Engines

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Not enough data

Cross-system Integration

Based on 10 Insider reviews. Works across multiple software systems or databases
83%
(Based on 10 reviews)

Adaptive Learning

Based on 11 Insider reviews. Improves performance based on feedback and experience
85%
(Based on 11 reviews)

Natural Language Interaction

As reported in 10 Insider reviews. Engages in human-like conversation for task delegation
83%
(Based on 10 reviews)

Proactive Assistance

As reported in 10 Insider reviews. Anticipates needs and offers suggestions without prompting
83%
(Based on 10 reviews)

Decision Making

Makes informed choices based on available data and objectives This feature was mentioned in 11 Insider reviews.
85%
(Based on 11 reviews)

Agentic AI - Personalization

Autonomous Task Execution

As reported in 22 Insider reviews. Capability to perform complex tasks without constant human input
84%
(Based on 22 reviews)

Cross-system Integration

As reported in 22 Insider reviews. Works across multiple software systems or databases
84%
(Based on 22 reviews)

Adaptive Learning

As reported in 21 Insider reviews. Improves performance based on feedback and experience
82%
(Based on 21 reviews)

Natural Language Interaction

Engages in human-like conversation for task delegation 21 reviewers of Insider have provided feedback on this feature.
81%
(Based on 21 reviews)

Proactive Assistance

As reported in 21 Insider reviews. Anticipates needs and offers suggestions without prompting
83%
(Based on 21 reviews)

Decision Making

Makes informed choices based on available data and objectives This feature was mentioned in 22 Insider reviews.
82%
(Based on 22 reviews)

Agentic AI - SMS Marketing

Autonomous Task Execution

Based on 14 Insider reviews. Capability to perform complex tasks without constant human input
86%
(Based on 14 reviews)

Multi-step Planning

Based on 14 Insider reviews. Ability to break down and plan multi-step processes
85%
(Based on 14 reviews)

Cross-system Integration

As reported in 14 Insider reviews. Works across multiple software systems or databases
85%
(Based on 14 reviews)

Natural Language Interaction

Engages in human-like conversation for task delegation This feature was mentioned in 14 Insider reviews.
85%
(Based on 14 reviews)

Proactive Assistance

Anticipates needs and offers suggestions without prompting This feature was mentioned in 15 Insider reviews.
84%
(Based on 15 reviews)

Decision Making

As reported in 15 Insider reviews. Makes informed choices based on available data and objectives
82%
(Based on 15 reviews)

Agentic AI - E-Commerce Personalization

Natural Language Interaction

As reported in 13 Insider reviews. Engages in human-like conversation for task delegation
74%
(Based on 13 reviews)

Proactive Assistance

Based on 13 Insider reviews. Anticipates needs and offers suggestions without prompting
73%
(Based on 13 reviews)

Agentic AI - Marketing Automation

Autonomous Task Execution

Based on 15 Insider reviews. Capability to perform complex tasks without constant human input
84%
(Based on 15 reviews)

Multi-step Planning

Ability to break down and plan multi-step processes 15 reviewers of Insider have provided feedback on this feature.
84%
(Based on 15 reviews)

Cross-system Integration

As reported in 15 Insider reviews. Works across multiple software systems or databases
84%
(Based on 15 reviews)

Adaptive Learning

Improves performance based on feedback and experience This feature was mentioned in 15 Insider reviews.
82%
(Based on 15 reviews)

Proactive Assistance

Anticipates needs and offers suggestions without prompting This feature was mentioned in 15 Insider reviews.
82%
(Based on 15 reviews)

Decision Making

Makes informed choices based on available data and objectives 14 reviewers of Insider have provided feedback on this feature.
82%
(Based on 14 reviews)

Agentic AI - Mobile Marketing

Autonomous Task Execution

Capability to perform complex tasks without constant human input 17 reviewers of Insider have provided feedback on this feature.
84%
(Based on 17 reviews)

Multi-step Planning

Based on 16 Insider reviews. Ability to break down and plan multi-step processes
83%
(Based on 16 reviews)

Cross-system Integration

Based on 16 Insider reviews. Works across multiple software systems or databases
82%
(Based on 16 reviews)

Adaptive Learning

As reported in 16 Insider reviews. Improves performance based on feedback and experience
83%
(Based on 16 reviews)

Proactive Assistance

Anticipates needs and offers suggestions without prompting 16 reviewers of Insider have provided feedback on this feature.
83%
(Based on 16 reviews)

Decision Making

Makes informed choices based on available data and objectives This feature was mentioned in 17 Insider reviews.
84%
(Based on 17 reviews)
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