Microsoft Entra ID Reviews & Product Details

Microsoft Entra ID Product Details

Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID, you get: • Secure adaptive access with multi-factor authentication and Conditional Access policies • Seamless user experience with single sign-on, passwordless and user portal • Unified identity management that connect all internal and external users to all apps and devices. • Simplified Identity Governance with provisioning, access packages, and access reviews. Microsoft Entra is our new product family that encompasses all of Microsoft’s identity and access capabilities. The Entra family includes Microsoft Entra ID, as well as two new product categories: Cloud Infrastructure Entitlement Management (CIEM) and decentralized identity. The products in the Entra family will help provide secure access to everything for everyone, by providing identity and access management, cloud infrastructure entitlement management, and identity verification.

Seller

Microsoft

Discussions

Microsoft Entra ID Community

Languages Supported

English

Product Description

Entra ID is a comprehensive identity and access management cloud solution that provides a robust set of capabilities to manage users and groups and help secure access to applications including Microsoft online services like Office 365 and a world of non-Microsoft SaaS applications.

Overview by

Natalia Godyla

Pricing

Pricing provided by Microsoft Entra ID.

Azure Active Directory Free

Free

Office 365

Free

View More Pricing Information

Top-Rated Alternatives

CyberArk Workforce Identity

4.4/5

(103)

View All Alternatives

Microsoft Entra ID Integrations

(13)

Integration information sourced from real user reviews.

Microsoft Entra ID Media

Microsoft Entra ID Demo - Simplify single sign-on

Azure AD supports thousands of pre-integrated software as a service (SaaS) applications.

Microsoft Entra ID Demo - Sign in failure analysis

Trouble shooting sign-ins

Azure Active Directory (Azure AD), part of Microsoft Entra, is an enterprise identity service that provides single sign-on, multifactor authentication, and conditional access to guard against 99.9 percent of cybersecurity attacks.

G2 reviews are authentic and verified.

Here's how.

LS

Lokesh S.

Senior System Engineer - Cloud and Infra

Mid-Market (51-1000 emp.)

9/29/2025

"A modern cloud-based controller that enables centralized configuration and management"

5/5

What do you like best about Microsoft Entra ID?

The platform provides a broad array of features, and I find several of them particularly impressive.

Entra Applications allow for seamless integration and management, making it easier to handle various services. Single Sign-On (SSO) simplifies access across different platforms

Privileged Identity Management (PIM) ensures secure and controlled access to important resources.

Multi-Factor Authentication (MFA) adds an extra layer of security for user logins

Password Complexity Management enforces strong password policies to help protect accounts.

Conditional Access (CA) Policies and Management offer granular control over access, allowing for tailored security based on specific conditions. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Not at this time but BA team continuously working on it to optimize the application performance. Review collected by and hosted on G2.com.

What problems is Microsoft Entra ID solving and how is that benefiting you?

Among the many events and issues I've resolved, one that stands out is when I first configured an MS Entra application and assigned it using Single Sign-On (SSO).

This setup automatically provisioned the application to all user profiles, making it significantly easier to manage through inclusion and exclusion rules. Review collected by and hosted on G2.com.

AP

Anurag P.

AWS Cloud Engineer

Mid-Market (51-1000 emp.)

3/22/2024

"Entra id product review and experience of same"

4.5/5

What do you like best about Microsoft Entra ID?

Creating custom domain and ad connect sync used for sso and sync of user to 0365 and Features such as access reviews and privileged identity management (PIM) support compliance efforts also it is scalable and flexible to use and frequency of using the same matter on the customer requirement. Easy to do implement, along with integration as SAAS and support from Microsoft is very quick. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Till now i have not found any cons but with testing will definitely inform microsoft for any error or bugs but there is an certain information we dont have clear is about costing for same while implementation. Review collected by and hosted on G2.com.

NC

Nithish C.

Aws Cloud Engineer

Mid-Market (51-1000 emp.)

9/19/2025

"Microsoft Entra ID Improved Our Security, but Setup and Cost Were Challenges"

4.5/5

What do you like best about Microsoft Entra ID?

In our organisation we had a scenario where few users were accessing applications from outside network without proper VPN. Earlier it was very hard to track and control this. After moving to Microsoft Entra ID, conditional access made it much easier. We blocked risky sign in and enforced MFA only when users are outside trusted locations. This reduced lot of security alerts and gave us more confidence in user access. I also liked the Single Sign-On feature, because before we had multiple passwords issues, and now users just sign in once to access Outlook, Teams, SharePoint and even third-party apps. It saves time and reduced password reset tickets for our IT team. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

The main challenge I faced is during hybrid setup with our on-premises Active Directory. The sync setup with Azure AD Connect was not very difficult, and some group policies did not reflect properly at first. Also, the admin portal sometimes feels complicated. And also, the cost of P1/P2 licenses is higher compared to basic identity tools, so for smaller organisations it can be a bit heavy. Review collected by and hosted on G2.com.

What problems is Microsoft Entra ID solving and how is that benefiting you?

In our organisation the main problem was managing multiple logins and controlling user access securely. People used to maintain separate passwords for different apps, which created confusion and many passwords reset requests. With Entra ID, SSO solved this issue users sign in once and get access to all apps. Another big problem was risky sign in from outside network, and conditional access with MFA helped us block unauthorized access. Overall, it improved security, reduced helpdesk tickets, and made user experience much smoother Review collected by and hosted on G2.com.

FF

Fidel F.

Commercial Analyst

Enterprise (> 1000 emp.)

6/4/2025

"Secure Identity Management That Integrates Seamlessly with Microsoft Ecosystems"

5/5

What do you like best about Microsoft Entra ID?

My own favorite is how it ties in so naturally to the Microsoft ecosystem — from Teams and SharePoint to Outlook and Azure. With Single Sign-On (SSO), all applications can be accessed securely by users through a single sign-in, and identities can be managed by administrators from a single point.

Conditional Access is probably the most helpful feature. It allows us to implement policies that vary based on location, device, or user risk. This allows us to have strong security without adding more hassle for users. Integration with Multi-Factor Authentication (MFA) is also seamless and reliable.

The most significant benefits are identity management centralization, security, and scalability. It deals with hybrid environments very well — we can both on-premises and cloud identities manage. Besides, features like self-service password reset and group-based access reduce the workload for IT support. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

The interface and terminology can be confusing, especially for users or admins who aren’t deeply familiar with Microsoft environments. It’s not always easy to find what you’re looking for in the portal, and advanced configurations often require PowerShell or Azure knowledge.

Some documentation is hard to follow or is obsolete, especially for setting up more complex integrations with third-party apps. In addition, license limitations restrict the use of valuable features if you're not on higher-tier plans (i.e., Entra ID P1 or P2).

The main negatives are the complexity of the advanced features and the requirement for Microsoft-specific knowledge. It's great for Microsoft-based shops, but if you're in a mixed environment, you might need additional tools or connectors. Additionally, changes can take a while to propagate between services. Review collected by and hosted on G2.com.

What problems is Microsoft Entra ID solving and how is that benefiting you?

It’s solving the problem of fragmented identity management across multiple apps and systems. With Entra ID, we’ve unified our user authentication, reduced reliance on manual provisioning, and enhanced security with tools like MFA and risk-based access. This saves time and improves the user experience.

Entra ID enables secure access management, compliance with identity governance policy, and protection from credential-based attacks. It helps ensure business continuity through the confidence that users have always-secure and purpose-fit access — whether in the office or remote or hybrid work. It also simplifies auditing and role-based access control (RBAC). Review collected by and hosted on G2.com.

KC

Kiran C.

Intune EndPoint Manager

Mid-Market (51-1000 emp.)

9/16/2025

"MS Entra is the best Tool"

5/5

What do you like best about Microsoft Entra ID?

Works well with all the third party apps and also has best Conditional access policy options Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

The licenses are costly and everything thing needs additional license Review collected by and hosted on G2.com.

CW

Chris W.

Coo

Small-Business (50 or fewer emp.)

2/18/2025

"incomplete product with frustrating user and admin experiences all around"

0/5

What do you like best about Microsoft Entra ID?

The interface is reasonable for administration given what limited cability the product has. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

There is a great deal to dislike. External Authentication Mechanisms doesn't support primary factors so MSFT forces me to try and go Passwordless "their way" -their implimentation of passkeys is not appropriate for enterprise use, it appears more consumer oriented. SAML integration is done through "federation" which is not granular the way Okta and every other SAML SSO is. In general the product is painful to set up, use and maintain. I haven't even started on the "hybrid" aspects with on Prem AD. It's like a sequel to a bad horror movie. Review collected by and hosted on G2.com.

What problems is Microsoft Entra ID solving and how is that benefiting you?

it satisfies our SSO requirements and allows us to integrate our cloud apps into SSO. It also serves as IAM although is a complete and utter mess to manage and maintain. Conditional Access is a recipie for spaghetti policy and job security for adminstrators who thrive off of uncessesarry complexity. Review collected by and hosted on G2.com.

SU

Salman U.

System Network Administrator

Small-Business (50 or fewer emp.)

8/4/2025

"The new face of Onpremise Active directory"

4.5/5

What do you like best about Microsoft Entra ID?

Its easiness in integrating it with most of the microsoft services Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

Some time it take some time for the changes that I makes in onpremise AD to be reflected in the Entra which is connected using AD connect .its only an issue because our infra is hybrid Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/16/2025

"the right access at the right time"

4.5/5

What do you like best about Microsoft Entra ID?

I like how it is all in 1 place (Portal), you can give users the right access at the right time, I like how there is password-less authentication, I like the MFA and conditional access option Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

There are challenges with integration when in a non-Microsoft environment, and the cost Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

9/30/2025

"The system is user-friendly and doesn’t require any technical background to learn!"

5/5

What do you like best about Microsoft Entra ID?

The system is intuitive and straightforward, making it easy for anyone to navigate without prior training. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

At this moment, I don't have anything significant to mention. Review collected by and hosted on G2.com.

SM

Sunil M.

IT Support - Microsoft cloud and application

Mid-Market (51-1000 emp.)

7/3/2022

"Userfreindly, secure, relaible, pay as you go and most trusted"

5/5

What do you like best about Microsoft Entra ID?

Security like MFA, PIM, just in time acc Review collected by and hosted on G2.com.

What do you dislike about Microsoft Entra ID?

its not Active Directory Domain Services. Review collected by and hosted on G2.com.

Recommendations to others considering Microsoft Entra ID:

IT is a really good option if you are looking for a cloud environment in your office. it is secure, userfriendly easy to use all the options and most of your business requirement will fulfill with Microsoft Azure Active Directory. Review collected by and hosted on G2.com.

What problems is Microsoft Entra ID solving and how is that benefiting you?

User MFA, Tenent Trust, Security features, conditional policy for users and devices, integration with third-party applications and connector Review collected by and hosted on G2.com.