Motive Reviews & Product Details

I find Motive incredibly user-friendly and supportive. The transition to Motive was seamless thanks to their comprehensive setup resources, including instructional videos and the knowledgeable tech support team. Whenever I had queries during installation, the tech support was easy to access, often picking up on the second ring, ready to assist. The installation process was straightforward with detailed instructions, allowing for an easy, smooth setup. I appreciate how everything connected without issues through Bluetooth, employing top-notch technology. Motive's app is an all-in-one solution, effortlessly accessible on their website or app, which I highly recommend to others in fleet management. I'm impressed by the package completeness they provide, with all necessary parts and instructions included. Their high-definition camera system provides live and historical views, making it reliable and safe, ensuring drivers feel protected against accidents or violations. The robust, compact design of Motive, particularly the in-camera technology, which allows for engaging with every single angle, is noteworthy. Its seamless integration with different software and devices, and its potential to operate efficiently within various programs, stands out. Motive’s clean and nice design, alongside being problem-free, makes it an outstanding choice that I'd choose to buy again. Review collected by and hosted on G2.com.

{"I find the current tilt-only mount of the camera inside the vehicle somewhat limiting. It would be much better if there were a sliding mount option. This sliding feature would particularly help when there's a sun visor that blocks the camera, as a sliding mount could offer more flexibility and avoid obstructions."} Review collected by and hosted on G2.com.

I appreciate that setting up Motive was fairly easy, with the convenience of scheduling appointments for our trucks and having the installer come directly to us. I find the role Motive plays in making drivers pay attention to their driving behaviors, such as close following and rolling stops, particularly valuable. This focus on preemptive coaching measures helps in preventing errors and promoting safer driving habits. Additionally, I like the proactive coaching features, where the system provides warnings for speeding and close following. This proactive approach to driver alerts helps in maintaining safety standards on the road. Review collected by and hosted on G2.com.

I experienced issues with the installation process because there were two occasions where it took so long that our truck was not operable for the day. Additionally, I find the accuracy of the speeding warnings could be improved. The system tends to record an event without giving a warning, which is not very helpful. This particular aspect of the service needs enhancement. Review collected by and hosted on G2.com.

I really appreciate how the Motive system effectively prevents the use of cell phones in company vehicles, ensuring safer driving practices. The monitoring capabilities, especially the in-cab and front-view cameras, are indispensable features for us. They provide crucial real-time insights and help in tracking and possibly preventing accidents. The system’s ability to comprehensively monitor so many different aspects of vehicle activity and safety is absolutely a standout feature for our fleet management needs. I find the process of setting up the system straightforward once you've familiarized yourself with it, allowing the transition and implementation to go smoothly. Furthermore, I am thoroughly impressed with its overall efficiency that has influenced our decision to continue using the system confidently. This combination of safety, monitoring, and ease of setup makes Motive an invaluable tool in our operations, earning it a top recommendation score from me. Review collected by and hosted on G2.com.

Nothing at the moment Review collected by and hosted on G2.com.

I appreciate how Motive effectively addresses key aspects of our operations, especially in monitoring safety events and ensuring compliance with regulations. It's been instrumental in reducing our hours of service violations and managing other harsh events by about 20% in the last year or two. This improvement has also contributed to better fuel economy for our drivers. I admire the ease of use of Motive, as well as its smooth setup process and the seamless updates and upgrades we have undergone. The robust data availability and intuitive interface have been crucial in streamlining our processes. Additionally, the excellence of Motive's customer service stands out as a significant factor for me, contributing to our confidence in repurchasing their service in the future. Review collected by and hosted on G2.com.

I dislike the repeated need for drivers to log out and log back in to resolve issues with service-related updates. It disrupts workflow and could be streamlined for a more efficient user experience. Review collected by and hosted on G2.com.

I appreciate how Motive simplifies tracking employees' vehicle locations and enhances safety monitoring through safety events. The inclusion of road-facing and driver-facing cameras is particularly beneficial for accident investigation. Setting up the system was not difficult because it was well-established, and I find it very easy and intuitive to use. The dashboards and reporting features enable us to receive real-time safety event notifications via the mobile app or emails, which is extremely convenient. Motive allows us to effectively track inventory and monitor where our employees are, providing valuable operational insights. Additionally, I find the ease of installation and setup, along with the user-friendly interface of the dashboard, very appealing. These aspects significantly contribute to the overall efficiency of our operations. Review collected by and hosted on G2.com.

I find some of the reporting features and analytics difficult to use. There's a lot of information available, but the challenge lies in extracting the necessary data in a clear and concise manner. Review collected by and hosted on G2.com.

I appreciate how Motive provides a straightforward structure that significantly eases our monitoring processes and ensures compliance with all necessary FMCSA rules. This feature is crucial for our operations as it helps us effectively manage and ensure that we adhere to industry standards and regulations. Additionally, I find the user experience to be generally positive, with screens designed to be easy to read and the necessary information easily accessible, which enhances our operational efficiency. The positive user experience combined with the compliance benefits makes me confident in its use. Review collected by and hosted on G2.com.

I found the initial setup of Motive to be quite challenging and required a lot of support from their side. Additionally, the platform needs improvement in handling disconnect cases with our drivers—it seems difficult to manage without having the right personnel in place, making it tough to check these issues efficiently. Review collected by and hosted on G2.com.

What stands out the most is its AI-powered dashcams and driver safety tools, which help reduce accidents and improve accountability. The platform is easy to use, offers real-time GPS tracking, and makes compliance with regulations much simpler. One of the biggest upsides is how it combines safety, maintenance, and operations in a single system—making fleet management more efficient and cost-effective. It’s a smart choice for companies looking to boost productivity and keep their drivers safe. Review collected by and hosted on G2.com.

While Motive is a solid platform overall, one issue I’ve noticed is that it can be a bit slow at times. The app sometimes lags or takes a while to load certain features, which can be frustrating—especially when you’re trying to access important info quickly. It would be great to see improvements in speed and responsiveness in future updates. Review collected by and hosted on G2.com.

The most helpful things about Motive would be the ability to see where our drivers are in case of breakdowns, emergencies and those types of scenarios. I like the ability to be able to pull up documents based on their criteria and date of upload as well- independently and in groups of each driver. Another great feature is the ability to see how long until the driver arrives at their next destination. That has been very helpful daily! Review collected by and hosted on G2.com.

One downside I have noticed is that sometimes the Fleet View does lag a bit and will show my driver out in the middle of nowhere, when in fact they are doing 69 on the freeway somewhere. It's not very often, but does happen Review collected by and hosted on G2.com.

The ability to access my Fleet Anytime I need to and the ability to have alerts sent to drivers, managers and myself for safety concerns. Motive has great pricing as well, they work with your needs and are there to help you when you need. Review collected by and hosted on G2.com.

I would like to see the updates come out a little faster. When they roll out new updates I think if they gave out those dates before hand would be beneficial. For example the new August 2023 Roll Out of new Drivers scores, we didn't know exactly when those updates were going to roll out, I had to reach out to support to get the answer. Review collected by and hosted on G2.com.

I find Motive's setup process remarkably straightforward and easy, which makes getting started seamless. The integrated cameras are a standout feature for me, providing invaluable assistance during road incidents and offering the capability to track driver history, which is crucial for evaluating performance. I genuinely appreciate how Motive integrates seamlessly into our existing systems, as this integration has been smooth and effective. These features, along with seamless integration, contribute significantly to enhancing both safety and operational efficiency in our company. The recommendation from our home office to use Motive has been validated by how well it fulfills our tracking needs for vehicles and drivers, ensuring efficient management across the board. Review collected by and hosted on G2.com.

I wish Motive offered solar-operated trackers. Review collected by and hosted on G2.com.