Snagit Reviews & Product Details

I’ve been using Snagit for over 10 years, and it’s hands down one of the best tools out there. It’s incredibly easy to use and implement, with powerful features that make capturing, editing, and sharing screenshots or videos simple and efficient. I use it daily for documentation and training, and it integrates seamlessly with other tools. The interface is clean, updates keep improving functionality, and it’s extremely reliable. Highly recommended for anyone who needs professional-quality screen captures! Review collected by and hosted on G2.com.

There’s honestly very little to complain about with Snagit. It performs exactly as I need it to and works flawlessly. While it can take a moment to adjust to new updates, the software remains extremely reliable and continues to improve over time. Review collected by and hosted on G2.com.

What I like best about Snagit is how simple it makes capturing and sharing information. I can grab screenshots or recordings in seconds and instantly mark them up with arrows, highlights, or text to explain what I’m showing. The editing tools are straightforward, so I don’t waste time figuring things out. It also saves me from having to write long instructions since I can just show what I mean. Whether I’m documenting a process, troubleshooting an issue, or making a quick visual note, Snagit helps me communicate clearly and get work done faster without adding extra steps or frustration. Review collected by and hosted on G2.com.

My main frustrations with Snagit stem from the administrative aspects rather than the software itself. The price seems somewhat steep, particularly when setting up several users for a team. License management could be more streamlined, as the process of activating everyone often takes longer than anticipated. Additionally, the response times from the sales or support teams are sometimes slower than I would like, which adds to the difficulty of scaling or resolving account issues. While the product itself performs well, these challenges make it less efficient to implement in a business setting where time is of the essence. Review collected by and hosted on G2.com.

SnagIt is like the snipping tool on steroids. It has all of the features you'd want in a screen capture tool, and even some you didn't know about. I'n IT and one of my roles is helpdesk, so I'm using it constantly, at least a few times a day, to show people what page to be on or what button to click. Review collected by and hosted on G2.com.

When upgrading major versions (i.e. SnagIt 2024 to SnagIt 2025), it requires a full uninstall with the uninstaller tool to remove all the remnamts. Review collected by and hosted on G2.com.

As a support engineer, I frequently find myself sending troubleshooting steps to my customers. Fortunately, Snagit has made this task much easier by allowing me to record the steps as a video and convert them into a GIF. This feature is by far my favorite among the many others offered by Snagit. It streamlines the process of providing clear and concise instructions to customers, which ultimately leads to faster issue resolution and greater customer satisfaction. Review collected by and hosted on G2.com.

The quality of GIFs needs improvement. Additionally, when attempting to take screenshots, the feature fails to capture the entire page when scrolling down. Despite this issue, the remaining features are highly useful and efficient.

To enhance the professionalism and interest of this writing, consider the following revision:

Improving the quality of GIFs is essential to ensure that they are visually appealing and effective in conveying information. However, there is a current issue with the screenshot feature, as it fails to capture the entire page when scrolling down. Despite this setback, the remaining features are highly useful and efficient, making this tool a valuable asset for any user. Review collected by and hosted on G2.com.

Snag-it is great for taking screenshots that I can edit. I use it to create training, job aids, and user guides. It's very helpful because I can add numbers, call-out boxes, and other visuals to the screenshot for learners, which makes for a better learning experience. Review collected by and hosted on G2.com.

Sometimes I find the menu on the left-hand side to be a little cumbersome. In some situations, I will use the selector tool to add an element to the canvas, and I can't figure out how to 'turn that element off'. It just keeps adding the same thing wherever I click. Review collected by and hosted on G2.com.

Ease of use, consistent updates that add to the already great functionality, the quickness with which you can screenshot, and or video capture something you need and then save it in the format you need is invaluable. Support team and always has been top notch, I literally use snagit in one capacity or another every single day. Review collected by and hosted on G2.com.

No changes that I can think of or see at the moment. Review collected by and hosted on G2.com.

Snagit has many available editing options for marking up screenshots, and it is intuitive and easy to use. I use it every day in my role as a technical support engineer for illustrating app usage and instructions to end users. Review collected by and hosted on G2.com.

The only complaint I have about Snagit is that after an app update, the old version seem to still be running and when I attempt a screenshot it fails. I have to completely quit the app and start it again to capture screenshots after an update. Review collected by and hosted on G2.com.

What I like best about Snagit is how intuitive and efficient it makes capturing and editing screenshots or videos. The ability to instantly annotate, highlight, and share visuals has saved me countless hours in training and documentation projects. It’s especially helpful for creating clean, branded visuals without needing advanced design tools. Review collected by and hosted on G2.com.

There’s not much to dislike, but I do wish Snagit’s interface for video editing was a bit more robust. Review collected by and hosted on G2.com.

What really sets snagit apart its video capture. I can record a quick walkthrough, narrate over it and sent it off with no meetings needed. It is a gold tool for async collaboration. It is my go to tool because it lets me capture exactly what i see whether it is a quick screenshot or a scrolling webpage and saves it in seconds. No more long winded emails trying to explain what could be shown in one image. Review collected by and hosted on G2.com.

The interface can feel a bit dated especially for new users. the video editing capabilities are pretty limited. Review collected by and hosted on G2.com.

I have been using Snagit for eight years primarily for marketing, research and development, and creating visuals, which speaks to its wide applicability and utility across different fields. The ease of setup was notable, as the entire installation process was straightforward and uncomplicated, which initially left a positive impression. The product significantly enhances my productivity by allowing me to create visuals much quicker than usual, which is crucial for tasks like creating dashboards, marketing images, logos, and composite visuals. This functionality streamlines my workflow, making processes easier and more efficient. Among the features, I find the ability to remove backgrounds, change colors, and utilize OCR to pull text remarkably useful. These features are not only extremely good but also stand out in helping me manipulate and prepare visual content with greater ease. The current feature set is compelling enough that it alone would make me purchase Snagit again, which shows how valuable they are to my daily tasks and long-term projects. Given all these positive aspects, it’s no surprise that I am very likely to recommend Snagit to others, rating it a perfect ten on a recommendation scale. Review collected by and hosted on G2.com.

I would like the addition of a tagging feature for the library images so they could be grouped categorically. Review collected by and hosted on G2.com.