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parcelLab

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177 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
#1 in 5 categories
Grid® leader
Serving customers since
2015
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parcelLab Reviews

Review Filters
Profile Name
Star Rating
145
30
2
0
0
HA
hashim a.
10/22/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

The usefulness of Parcellab

Being able to find the right information to do my job and how reliable it is.
JF
Julio F.
10/21/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Very good experiece with parcel lab, very user friendly

It is easy to find what you are looking for and it works smoothly
Verified User in Retail
UR
Verified User in Retail
10/20/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Transformed Customer Comms, Easy Integration

Our post-purchase customer comms have been transformed by using parcelLab. All emails are now consistent, branded and guide customers back to our website, driving additional revenue. The portal is simple and straight forward to use, and we use it daily for managing customer comms and parcel tracking. A lot of things can be self served, with more complex changes needing support from parcelLab. The integration was quick and simple, with a dedicated integration team overseeing things.

About

Contact

HQ Location:
Boston, Massachusetts

Social

@parcellab_en

What is parcelLab?

parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way.Our award-winning post-purchase platform empowers brands to transform mundane operational touchpoints into the most differentiated and personalized experience, creating unique moments of pure joy for their customers.Trusted by over 800 brands including IKEA, Chico’s, H&M, and Yeti, we actively manage the post- purchase experience across 175 countries and track shipping data from more than 350 carriers worldwide.

Details

Year Founded
2015