Website Security Software Discussions

Ecommerce website Implemented WP cerber. Blocked out many attacks but my customers have feedback to me they were blocked out too even when they were just browsing our products. Had to whitelist every one of them. Definitely lost some potential customers who would got blocked as well. Is there... Read more

How can I log in users who are not in the users list ? I am using active directory intergration plugin Next Active Directory Integration When I try to log in with a user created on my AD i get the record in activity Attempt to log in with non-existing username But I still want to use this... Read more

In WP CERBER, Logging on with the custom log-in URL works just fine, but unfortunately if someone tries to log-in with /WP-ADMIN there is a redirect to the custom login URL making it useless. Why?

My website is receiving approximately 6 form submissions each hour with the following event description Form submission denied /wp-load.php The originating IP's are different, but often repeat. This has been going on for around a week and is increasing in frequency. So far Cerber appears... Read more

I just noticed that at least one of our users was flagged as a false positive. It appears her recorded IP was shared by several users within a short timeframe, and it also appears the IP is coming from CloudFlare. Just one hour before this user tried to create an account, the same profile (IP +... Read more

Hi, I deactivated the WP Cerber plugin and want to activate it again but there are an error shown: "Tablespace `my-database`.`cerber_lab_ip` exists." and "Tablespace `my-database`.`cerber_lab_net` exists." In the database I cannot find these tables and cannot activate the plugin again. Can... Read more

My Woocommerce store is experiencing a barrage of user logins from the same registered user - 2000 times over the past few days. Multiple users too. I do have a Google captcha for the signup. Accounts are completely filled out with addresses too. What do you think is going on and how do I... Read more

Good morning, in my WP, in the list user page, Dont show more Column " Last Login" ," Failed access" and "user registered" . what could be the problem? thank you

Just soemthing I need to know, I have not seen it mentioned anywhere in the documentation. Thanks.

Hi I'm trying out your product and it seems to work well but I can't progress past some of the plugin HIGH alerts that ask for the zip file. All plugins are current like this one but the official zip from codecanyon is rejected by your checksum upload check process. Error: File... Read more

Hi 1 - can we have TRIAL with PRO version (am already using the FREE version)? 2 - if I subscribe for 29$ (quarter) and not satisfied, can I stop the subscription or need to pay longer period? 3 - have a subnet address for my website like dev.xyz.com, do your subscription covers also... Read more

I implemented ReCAPTCHA v2 on my website a couple of months ago according to the WP Cerber documentation. I think it is working correctly to some degree because I get new users, but when looking at my Admin Console in Google, I see the error: "We detected that your site is not verifying... Read more

Can someone help me understand the differences. What I believe is I can use CloudFlare for is housing my 3 domains, while building my sites (free) on Wix. NS does the same thing as Wix? I currently already have a domain with CF, and two websites with Wix. My subscription on Wix is ending soon,... Read more

Hi, I have noticed that Cerber cannot be found in a standard Wordpress plugin search anymore. Also, there is this message, on https://wordpress.org/plugins/wp-cerber/#faq "This plugin has been closed as of September 22, 2022 and is not... Read more

Hello, WP Cerber seems to forbid the returning of the payment gateway with Woocommerce and redsys payment. I get the error... Error (-1 Server returned HTTP response code: 403 for URL: https://companty.com/?wc-api=WC_redsys) So the selling... Read more

WP Cybersecurity plugin was recently working fine but it has started clashing with WOOZONE Amazon Affiliate plugin. Neither I can Deactivate/remove WOOZONE Amazon Affiliate plugin Nor WP Cybersecurity plugin. ANY SOLUTION OR ADVICE

Since I can't check this myself without buying the pro version: Does terminating a session because of multiple concurrent sessions cause immediate logout? Or will the logged out user need to go to another page or hit refresh to see that he's been logged out?

Hello, we still have the problem that password resets are not possible. The website is running Wordpress 6.2 and WP Cerber version 9.5.3. See also message Read more

I updated the plugin to this: https://wpcerber.com/downloads/wp-cerber-reset.zip But I am getting this error: Call to undefined function deactivate_plugins().

At first, I want to assure that plugin works great in overall and I'm very satisfied from it. I encoutered an issue when using WP Cerber in wordpress+woocommerce, every "add to cart" attempt are turned into "We're sorry, you are not allowed to proceed", it is recognized in admin panel as "Spam... Read more

Where in the code could I customize the email notifications? Thank you.

Since wp cerber is enabled, when I click on "Send a link to reset" I get an error message "Not allowed to reset this user's password". If the users go through the login screen and "forgot password" comes the error message that SPAM was detected (login screen of AR Member Lite). Anny ideas?

Oromia is a country Oromo is a people A large nation in the Horn of Africa

I receive error messages from my website. Wordpress 6.1.1 WP Cerber Security 9.4 Standard mode An error of type E_ERROR was caused in line 4323 of file /is/htdocs/wpxxxx/www/wp-content/plugins/wp-cerber/cerber-load.php. Error message: Unexpected error: call to undefined function syslog() in... Read more

Hello, I wanted to add a large known list of IPs to my blacklist. I downloaded from a git hub of blacklisted IPs. Once I have loaded all the IP's to the list, it no longer will display on the access list page. At some point after 100,000 it still adds to list, but does not display on page. List... Read more

Hello, the plugin works very well. I am using the cloudflare extension and my question is if it is possible to configure the blocking time for e.g. "Probing for vulnerable code", since the only option I saw is to configure the blocking time only for login attempts. This would be useful in... Read more

This simple page in the shop /shop/2023-pirate-calendar/ is throwing frequent "Spam form submission denied" errors for (it seems only) US IPs, reading them as "bots" - they are legitimate customers. There is a PayPal button on the page and an "add to cart", it appears only the 'add to cart'... Read more

I found this cookie on my website today: "wp_cerber_vtab_activeundefined". It is not liste on https://wpcerber.com/browser-cookies-set-by-wp-cerber/. Could you please let me know - whether it is actually from you (if not:... Read more

One of my plugins uses /wp-admin/admin-ajax.php to process assignment uploads within a course. Occassionally my logged in users are getting "Probing for vulnerable code" errors when they try to just use my website. Is there a way I can whitelist that URL but only for logged in users? I don't... Read more

Hi, I am new to Cerber Security and am having an issue with a theme that I verified. Two days ago, I uploaded the theme directly from the author. I immediately uploaded the theme zip and got no feedback from Cerber. The list of 'suspicious' files did not change overnight, so I moved them to... Read more

Hi, I just updated my Wordpress theme and ran a scan but am gettin gan Integrity data not found error. I uploaded the zip file within minutes of installing the theme and it won't clear the error (it won't do anything). To ensure a clean install, I completely removed the theme via FTP, and... Read more

Hi ! How is it possible to limit the quantity of the log files written in my ftp space ? I do a search among the Cerber setup options but I didn't find how to do this ! Is it a problem if I delete the most ancient ? Thank you very much for your help !

Hey all. I have website that is using WP Cerber for basic 2 Factor Authentication, and was wondering what the best/safest way would be to edit the email and 2fa code entry page would be. Can anyone advise me on this or direct me to the appropriate resource? thnks!

I am hosting many sites on dreamhost. Recently I have had multiple instances of my .htaccess files being overwritten to deny all. How can wpcerber help stop this if at all? I am using the free version on all the sites and this happens. Also, will the 9G htaccess firewall work with the... Read more

I access my WP site through a fiber connection which, occasionally, gets a new IP address assigned by my service provider. I use www.no-ip.com so I can remotely access my VPN regardless of the actual IP address. Is there a way for WP Cerber to do something similar (i.e., resolve a white list... Read more

I am using the plugin in multisite when the user wants to submit the workflow, it's giving them an access error from the WP Cerber plugin and it shows the following error on the admin side "Suspicious SQL code detected". Please let me know if you have any suggestions for solving this issue.

In the "Access only to authorized users" mode, it would be good to open more access to the "Privacy Policy" page

I just installed Cerber for my WP site after having it recommended by someone. I am in the process of configuring it now and have a question about VPN use. I use VPNs that generate dynamic IP addresses. Cerber wants to verify my IP address but it's a dynamic IP address generated by the VPN. ... Read more

I manage website that uses Gravity Forms for it's form submissions. Recently Cerber blocked a legitimate form submission and marked it as spam. It appears that they tried to submit this form twice from different IP addresses. And both times it was marked as spam. What criteria is Cerber... Read more

WP Cerber is denying the following request in our WooCommerce store: /?wc-ajax=square_digital_wallet_get_payment_request and is throwing a 403 error, then after a few attempts blocking the ip address How can I whitelist this request?

I need to upload a zip file to verify the integrity of one of my plug-ins. I just did this and all was fine until it updated so I'm not sure if I can upload the same file I used before the update. Does it need to be an updated version? Sorry if it's a dumb question but I'm not sure if... Read more

update! I have found the plugin that was causing the problem. I hope someone can help. I have the namespaces added contact-form-7 yoast oembed wp-site-health But WP Cerber Security is still blocking wp-json/contact-form-7/v1/contact-forms/5/feedback.

I am becoming familiar with how to use the plugin to secure and restrict the Wordpress REST API, however can the plugin also be used to restrict a different API setup by another plugin?

Hello, we are a small non profit project in Dominican Republic, struggling to repair our recently hacked site. Following different guides, we've already overwritten all plugins, reinstalled WP, but it seems Cerber (I'm not sure) can't find the exact culprit of this misfortune.... Read more

Hello, This is a recurring problem on a number of my Wordpress installs: once I install WPCERBER the old login URL fails to work anymore, and I have to go into Admin through a backdoor provided by my hosting provider. It works but it's a pain in the ass to navigate through all the extra steps.... Read more

Yes, you can use this as Preventive measure for your security auditing

I have 1 website that has a sign up form and after submission of that form a "There has been a critical error on this website" error message white screen appears. When I check Traffic Inspector that user was actually Logged In successfully and user can use the site as normal. The only time that... Read more

I am usig WP Cerber from past 4-5 months. Recently, I use to get in every 1-2 min stating - "WP Cerber notify: Number of lockouts is increasing (a number here)". What's happening and how to resolve, if there is any issue.

L’API REST est l’une des façon pour WordPress ou d’autres applications de communiquer avec le serveur. Un exemple est l’écran de l’éditeur, qui s’appuie dessus pour afficher et enregistrer vos publications. L’appel à l’API REST a renvoyé le résultat inattendu suivant : (403) ... Read more