When a client's actions conflict with their goals, motivational interviewing can be a game-changer. Start by expressing empathy to build rapport—acknowledge their feelings and perspective without judgment. Develop discrepancy by gently helping them recognize the gap between their current actions and their aspirations, fostering a desire for change. Support self-efficacy by reminding them of past successes, reinforcing their belief in their ability to achieve their goals. These steps can inspire clarity and commitment. What approaches have you found effective in navigating such situations? Let’s discuss and learn from each other!

A client’s actions conflict with their goals. Here is how I would navigate: •Ask open questions to understand his actions •Reflect on important aspects or gain more clarity •Listen with non judgement •Remind them of their goals •Make them realize the gap between the actions and goal. •Help them commit to their goals again and develop new plan of action to achieve overcome the identified issues and achieve the set goal

When a client's actions conflict with their goals, it’s important to approach the situation with empathy and understanding. Start by acknowledging their resistance and validating their feelings, change can be difficult, and resistance often stems from fear or uncertainty. Revisit their goals to remind them of their deeper motivations and the positive impact of reaching those goals. Explore the disconnect between where they are and where they want to be. Offer support by breaking down the steps into manageable actions and highlighting the benefits of taking small, consistent steps. With patience and guidance, clients can align their actions with their vision for success.

Navigating client resistance requires empathy and curiosity. Start by exploring the ‘why’ behind their actions, what fears, beliefs, or barriers might be holding them back? Reflect their goals back to them and help them see the gap without judgment. Offer small, achievable steps to build confidence and momentum. Remember, resistance often stems from uncertainty or fear of change. By fostering trust and creating a safe space for honest dialogue, you can guide them toward alignment between their actions and goals.

MI techniques can be helpful indeed. However, it's critical to hone in on the source of the goal, the 'why'... is it even their goal or a 'should'/culturally imposed belief? Is it realistic? What level of motivation and confidence is there? Often times goals are an external point of change that is not aligned with the internal state of being. Goals *are* achievable, but let's be sure we're setting up ones that gain small wins rather than innocently set us up to fail. A simple internally motivated change in behavior in a day sets the stage for larger goals to be met.

The best is to highlight this in a non judgemental way, asking them for their thoughts and what they want to do. How can we make the goal smaller so that they have nothing to resist.

Navigating a client's resistance when their actions contradict their goals is a common challenge in motivational interviewing. It is essential to explore the underlying reasons for this dissonance, as resistance often stems from ambivalence or fear of change. Employing reflective listening and open-ended questions can help clients articulate their feelings and motivations, fostering self-discovery and commitment to their goals. Additionally, reinforcing their autonomy and emphasizing their strengths can empower clients to align their actions with their aspirations, ultimately enhancing their motivation and engagement in the change process.

When clients face resistance to their goals, I start with empathy and follow with validation. Validation doesn’t mean agreeing with actions that conflict with their goals; it’s about acknowledging their perspective, understanding their "block," and showing that their feelings make sense. Emotions play a significant role, at times creating disconnect between their intentions and actions—even when they intellectually understand their goals. My role as a therapist is to explore emotions. Being curious is a non-judgmental way to help clients understand their feelings that get in the way of following through or moving towards their goals. Empathy, validation, and curiosity are crucial for motivational interviewing to be an effective approach.

When a client's actions conflict with their goals, it’s important to approach their resistance with empathy and curiosity. Begin by exploring the reasons behind their behavior—ask open-ended questions like, "Can you tell me more about what’s making it difficult to follow through on this goal?" Listen attentively without judgment and validate their feelings. Reflect their ambivalence by acknowledging both the desire for change and the obstacles they face. Collaboratively reframe their goals to make them more realistic and achievable, breaking them into smaller steps. Offer support and encouragement while respecting their autonomy. Highlight any progress they’ve made, reinforcing their ability to succeed.

Comment guider un client lorsque ses actions différes de ses objectifs déclarés ? Je prends en compte: - Ses habitudes de consommation ultérieure afin de définir si la situation est ponctuelle ou récurente pour ce client. - Cette situation s'applique t'elle à ce client en particulier ou à un pourcentage du listing de clients. Je fais le point avec ce client sur les offre de services et nouveautés à venir