After adopting AI Voice Agent, Unbiased recorded a huge uplift in service level, without jeopardizing quality or employee wellbeing. Read the full story to find out how: https://lnkd.in/eZPscepb #CustomerSuccess #AIInnovation #SupportExcellence
Aircall
Software Development
New York, NY 74,972 followers
AI-powered communications platform trusted by 20k+ businesses to unify channels, automate tasks, and deliver insights.
About us
Connect, Empower, and Grow with Aircall. We're not just a business phone system; we're a unified and reliable communications powerhouse. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 100+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 20,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks–while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships. Aircall is where your tech stack unites and your teams excel. We transform customer interactions into strategic opportunities, fueling growth and turning conversations into satisfied customers. With Aircall, every connection counts.
- Website
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https://aircall.la/learn-more
External link for Aircall
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- New York, NY
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Call center software, VoIP, Cloud, Business phone system, Customer Support, Call Recording, Call center, Business phone, AI, Artificial intelligence, Sales, Sales calls, and CCaaS
Products
Aircall
Call Center Software
We're not just a business phone system; we're a unified and reliable communications powerhouse. Aircall seamlessly integrates voice, SMS, WhatsApp, and social media channels into a single platform, with bi-directional syncing across 100+ essential business apps. Imagine your CRM and Helpdesk data flowing effortlessly into every customer interaction, empowering your team to deliver smarter, more personalized experiences. Trusted by over 20,000 businesses globally, Aircall's AI-powered platform supercharges sales and support. We automate the busywork—optimizing call routing, automating repetitive tasks–while simultaneously delivering actionable insights from across every customer interaction. As a result, your teams are free to focus on what truly matters: building and maintaining customer relationships.
Locations
Employees at Aircall
Updates
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𝗧𝗵𝗮𝘁’𝘀 𝗮 𝘄𝗿𝗮𝗽 𝗼𝗻 #𝗔𝗶𝗿𝗰𝗮𝗹𝗹𝗢𝗻𝗯𝗼𝗮𝗿𝗱! 𝗧𝗵𝗮𝗻𝗸 𝘆𝗼𝘂 𝘁𝗼 𝗮𝗹𝗹 𝗼𝘂𝗿 𝗶𝗻𝗰𝗿𝗲𝗱𝗶𝗯𝗹𝗲 𝗽𝗮𝗿𝘁𝗻𝗲𝗿𝘀 𝘄𝗵𝗼 𝗷𝗼𝗶𝗻𝗲𝗱 𝘂𝘀 𝗶𝗻 𝗟𝗼𝗻𝗱𝗼𝗻 𝘁𝗼𝗱𝗮𝘆. From maximising Aircall's full potential, to co-selling strategies, to Heyoo's inspiring Gold Partner journey, today showcased the true power of collaboration. The conversations, connections, and shared insights prove that together, we're building something extraordinary. Ready to be part of our growing Partner Collective? Let's explore the possibilities: https://lnkd.in/gEmaTNPt #AircallPartners #PartnerEnablement #AICommunications
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A huge congratulations to CETDIGIT (Cetrix Cloud Services) on achieving Aircall Silver Partner status! “𝗔 𝗴𝗮𝗺𝗲-𝗰𝗵𝗮𝗻𝗴𝗲𝗿 𝗳𝗼𝗿 𝗶𝗺𝗽𝗿𝗼𝘃𝗶𝗻𝗴 𝗯𝗼𝘁𝗵 𝘀𝗮𝗹𝗲𝘀 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆 𝗮𝗻𝗱 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻.” - Olsen Antos, 𝗦𝗲𝗻𝗶𝗼𝗿 𝗩𝗶𝗰𝗲 𝗣𝗿𝗲𝘀𝗶𝗱𝗲𝗻𝘁, 𝗖𝗘𝗧𝗗𝗜𝗚𝗜𝗧 As a 5-star Salesforce and HubSpot Elite Partner, CETDIGIT brings exceptional expertise in business automation and RevOps to help our shared customers improve their processes, have better conversations, and grow. Together, we’re supporting businesses to gain: - Real-time visibility - AI-driven insights - Faster response times Well done on reaching such an impressive milestone—we already can’t wait to see where our collaboration goes from here. #AircallPartners #BusinessAutomation
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Redefining customer communications with INSIDEA Repetitive tasks ≠ meaningful work. Agents are drowning in admin, and all too often, customer experience and sales quotas suffer because of it. AI isn’t just hype—it’s here to help. Scaling your business doesn’t have to mean adding headcount. It can mean working smarter, with more intelligent systems that improve your team’s efficiency, and release their admin burdens so they can focus on growing your business with you. Read the full article: https://aircall.la/470gekh
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𝐊𝐢𝐜𝐤𝐬𝐭𝐚𝐫𝐭 𝐲𝐨𝐮𝐫 𝐃𝐫𝐞𝐚𝐦𝐟𝐨𝐫𝐜𝐞: 𝐂𝐥𝐨𝐮𝐝𝐬𝐢𝐝𝐞 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐬 𝐰𝐢𝐭𝐡 𝐀𝐢𝐫𝐜𝐚𝐥𝐥. Join us on October 15 at 7:00–10:30 AM at our San Francisco office for a morning built around connection and conversation. 𝐇𝐞𝐫𝐞’𝐬 𝐰𝐡𝐚𝐭’𝐬 𝐛𝐫𝐞𝐰𝐢𝐧𝐠: - Espresso from a professional barista - Breakfast pastries - Complimentary Waymo rides to and from our office and the Moscone Center - Live demos + 1:1 conversations with CPO Tom Chen, CSO Fred Viet, and Director of Global Tech Partnerships, Hami Neisari-Tabrizi 𝐒𝐞𝐜𝐮𝐫𝐞 𝐲𝐨𝐮𝐫 𝐬𝐩𝐨𝐭: https://lnkd.in/eBPjh2iJ The conversations start here, but look up later in the week for what’s next. #Dreamforce #AircallAI #CloudsideConversations
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The purpose of technology is to help people, but some SaaS businesses use tech for tech’s sake. Our partnership with INSIDEA aims to clean up your tech stack, driven by a shared, human-centric goal: Releasing your team’s potential to its fullest. How do we do this? - Automated CRM logging - less human time spent on admin - Integrated communications - timely responses and no more missed context - AI-driven follow-ups - triggered automatically so customers aren’t left waiting Together, we’re unifying customers’ systems so that they work alongside your team, ensuring they’re enabled by tech, not hindered by it. Read the full story: https://aircall.la/470gekh #AI #CustomerExperience #SaaS #ConnectedCommunications #AircallPartners
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Fascinating insights from our Chief Product Officer, Tom Chen:
CMO at AiNews.com | Human Journalism in an AI World | Speaker | Building the Future of AI Journalism | Human Behind AI Alicia
🎙️ Can AI make customer service feel more human? In this episode of The AI Cognitive Shift, Alastair Goldfisher sat down with @Tom Chen, Chief Product Officer at Aircall, to explore how AI-powered voice technology is redefining real-time customer communication. They covered: 🤖 AI copilots that guide live agents in the moment 📞 Voice calls as data for coaching and analytics 🌍 24/7 automation that keeps businesses always available 🧠 Voice-to-voice models that can read tone and emotion 🔗 Watch the full conversation here 👉 https://lnkd.in/g8xNt7uF . . . . #AiNews #ArtificialIntelligenceNews #AiNewsChannel #AiCognitiveShift #AiInterview #AiPodcast #VoiceAI #CustomerSupport #Aircall #AICoPilot
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Redefining customer communications with Instrumental Group. When your sales and support teams don’t have the full context, what happens? Agents struggle, customers get frustrated, and ultimately, your business loses out. AI can help, and it can help now. Together, Aircall and Instrumental Group are bringing real, practical AI into your workflows, so that your teams can have better conversations and deliver exceptional customer experience. Read the full article: https://lnkd.in/gZJ2KsXW
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We're rounding off the week with a look back at the incredible AI GTM Leadership Roundtable, hosted at our San Francisco office on Tuesday. As part of #SFTechWeek, we brought together 40 GTM leaders, founders, and operators (plus one dog) to explore the latest strategies and tools shaping the future of sales and go-to-market. A huge thank you to Desiree-Jessica Pely, PhD, Loyee.ai; Eric Quanstrom, Apollo.io; and TECH WEEK by a16z for co-hosting and joining Aircall's Elizabeth Niemczyk for this inspiring event. The energy and insights shared were phenomenal! Missed out? Don't worry! Follow us to stay updated on future Aircall events. #Aircall #GTM #SalesTech #TechWeek #RevTech
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Redefining customer communications, with Kaizen ICT. No more disconnected systems, no more lost context, no more time wasted on repetitive admin. We're working together to embed everyday conversation—your most powerful, raw data—into your business insights. So you have the full picture, and your sales and support teams have all the context they need right there, in a single Salesforce view, captured and consolidated by practical, human-first AI. Read the full article: https://lnkd.in/dBhhbGGG