Luke is exactly right. In this video, he tells us, "In 2025, 1 out of 5 prescriptions were abandoned." This is because the prescription journey is broken at every touchpoint: rejected claims, PA abandonment, pharmacy stock-outs, surprise costs at refill. Patients face barriers that are invisible with traditional data, and by the time you identify the drop-off, they're already gone. We've proven that pharma partners can increase fills per patient by 41% when they can see and control the entire prescription journey.
As patients’ out-of-pocket costs rise, their likelihood of continuing therapy in the first year declines. This pattern holds true across diseases, products, and patient types. Factors contributing to this trend include: - Competing therapies - Patient demographics - Support programs - Annual out-of-pocket caps (like Medicare Part D’s $2,000 max) Understanding these dynamics is essential for designing better support systems, improving access, and driving meaningful outcomes. In this installment of our Insight Express vlog series on Patient Behavior, Luke Greenwalt explores how patient behavior is reshaping the healthcare landscape: https://lnkd.in/e9SgPHJU