Capitol Document Solutions

Still typing data from bills, forms, and contracts? There is a better way. Your team can scan a stack of pages and let smart software read it for you. It can pull out names, dates, totals, and send the files to the right folder or system. Fewer mistakes. Faster work. Less stress. Easy wins to try first: 1. Bills from vendors Scan them. The system grabs the total and due date and routes it to accounting. 2. New hire packets Scan once. Files go to the right people and into a secure folder. 3. Contracts Scan, flag key terms, and send for review and e signature. 4. Service tickets and delivery slips Scan with a barcode and send to the correct job folder. Capitol Document Solutions sets this up on the printers you already have. We map the fields, build the rules, and train your team in plain language. Save this and show it to your accounting or HR lead.

Print volumes are declining 5-10% annually, yet copier companies are thriving. But why are "dying" businesses growing revenue? Introducing The Adjacent Capability Pivot. The most successful industry transformations don't abandon core customers. They expand what "core" means. Capitol Document Solutions recognized this: "We have 1,000 clients. If we just took 10%, we'd have 100 IT services clients. Once you control the network, you control what goes on the network." The main reason? Trust transfer. Existing customers already trust you in one domain and will follow you into adjacent ones. It's like when your trusted mechanic starts offering detailing services. You don't research detailers. You just say "yes" because you already trust them with your $30,000 vehicle. So what can we do? Map your customer's broader needs. What else do they buy that you could credibly provide? When you already have: * The relationship * Site access * Trust Expanding services isn't starting from zero. It's leveraging everything you've built. So next time you're worried about industry decline, remember The Adjacent Capability Pivot. Ask "what else does our customers need?" not just "how do we sell more of what we have?"

You know things are going right when no one calls. No paper jams. No billing questions. No emergency service requests. Just quiet, reliable print life. In our world, silence is the sound of trust. If your provider isn’t invisible most days… we should talk.

It’s easy to chase new leads. But our biggest wins often come from the people we’ve already earned. That’s why we spend just as much time widening relationships as we do opening new ones. Copiers, yes. But also IT, phones, cybersecurity, service contracts, and advice you didn’t know you needed. The best upsell? Just being useful.

CDS started in what felt like a tent. No furniture. No backup. Just hustle. 15 years later? 1,000+ clients, national hotel chains, and a team that still answers the phone like it’s Day 1. We didn’t get here by chasing every deal. We got here by growing smart, selling to fit, and taking care of the people who trusted us first.

We’ve all been there: 📠 Copier jams. ⏳ Work stops. 😩 Stress skyrockets. Here’s how CDS responds: ➡️ Industry average = 1 day wait ➡️ CDS average = 4 hours ➡️ Emergency guarantee = 2 hours Because downtime isn’t an option for your business. 👉 What’s the longest you’ve ever been stuck waiting on tech support?

We’re growing — but we’re doing it the smart way. That means: ✅ Certifications like ProTech Dealer (Konica Minolta) ✅ Montgomery County Green Business Certification ✅ Scaling to $25M without losing our client-first approach Growth isn’t just numbers. It’s building trust that lasts. 💡 Looking for a partner that grows with you, not past you? That’s CDS.

At CDS, we don’t rely on flashy promises. We rely on showing up — every single day. While others compete on guarantees, our clients tell us the same thing: “With CDS, things just work.” Reliability might not be glamorous, but it’s what keeps your business moving forward. 👉 What do you value more — promises on paper, or results in real life?

🏈 Big shoutout to Gene Golla, one of our incredible National Account Managers at Capitol Document Solutions! Gene won our recent sales contest and scored 4 tickets to see the Washington Commanders take on the Las Vegas Raiders. 🙌 “Terrific day at the Commanders game — thank you CDS!” – Gene Golla 👏 Congratulations, Gene — well deserved! At CDS, we love celebrating our team’s hard work. What’s your favorite way to recognize success? Yvette Golla

Most small businesses don’t need to hire an entire IT department; they just need someone who acts like one. ✅ 24/7 monitoring ✅ Real-time response ✅ Cybersecurity built in ✅ And support from real people who know your setup With CDS 365, you're not calling a vendor across the country - you're calling a team that's right here, in-house, and ready to act like your IT department without the overhead. You didn’t outsource your problems — so why should we?