Certinia

We surveyed 1,000+ services leaders about their AI, profitability, and collaboration strategies. The result is our 2025 Global Service Dynamics Report ➡️ https://bit.ly/44gIvl8 Here's a glimpse into what we learned: 🔹 83% of PSOs have already started the process of deploying Agentic AI with their PSA solution, or plan to start within the next 12 months 🔹 Only 36% of PS teams proactively collaborate with their Sales & Customer Success counterparts, despite the majority overwhelmingly agreeing that doing so would improve margins and customer retention 🔹 66% of companies now view their PSO as a strategic profit center, an increase from 2024 🔹 1 in 3 PSOs cite a lack of internal AI skillsets as the primary barrier to AI adoption Co-sponsored by Salesforce, the #GSD25 offers a roadmap for any services leader looking to build a smarter, more predictable, and customer-focused organization. Download the full report here: https://bit.ly/3ZB12Y5 #ProfessionalServices #AI #Leadership

Nothing beats the clarity and momentum that come from in-person collaboration. Huge shout-out to Amanda Rowinski, Lauren Trudeau, Peter Barbatsuly, Steve Klein, and Darrell Kalichak for spending the week connecting with our partners and aligning on what matters most. Looking forward to what’s next. #ServicesWithCertainty #Partnership #CustomerSuccess #MomentsThatMatter

Today’s a special one at Certinia, we’re pressing pause across all global offices to celebrate Friends & Family Day 💜 We’re taking this day to appreciate the support systems that help our teams show up strong—partners, kids, chosen family, lifelong friends. The people who celebrate the wins, carry us through the tough days, and make life outside of work meaningful. To our Certinians: enjoy the time off. Make memories. You’ve earned it. #WeAreCertinia #FriendsAndFamilyDay

💰 According to the #GSD25 report, the number of orgs aiming for 40%+ margins is expected to *more than double* this year. What will it take to get there? Smarter operations, better visibility, and sharper resource planning. See the data behind the shift and what it means for your business. 📥 Download the 2025 Global Service Dynamics report to learn more: https://bit.ly/3ZB12Y5 #ProfessionalServices #Profitability

Certinia PS Cloud has just been recognized with a 2025 Stevie Award for Technology Excellence! 🏆 The award highlights the AI-driven enhancements we've rolled out in PS Cloud to help services organizations run smarter and deliver with confidence. That includes AI-Powered Resourcing and Skills Intelligence, Smart Rescheduling for real-time budget and margin visibility, an upgraded Services Estimator, and of course Suggest My Timesheet — because let's be honest, who likes filling out timesheets?! These innovations demonstrate our mission to help technology and services organizations deliver customer value with certainty across the entire services value chain. 👏 Huge thanks to our customers and product teams for making this work matter! #PSCloud #AI #StevieAwards

We’re always inspired by how customers like 3Cloud are using Certinia to improve the way their teams work. Casey Ryan, Senior Director of Business Processes at 3Cloud, shared how aligning systems across finance and delivery is helping them make faster, more confident decisions. Proof that when sales, services, and finance speak the same language, business runs a whole lot smoother. #ProfessionalServices #CustomerSuccess #DigitalOps

If you're driven to make a real impact and be part of a team that empowers the world’s best technology and services orgs to deliver customer value with certainty, we're looking for you! 👀 👉 Discover your next role at Certinia: https://bit.ly/3R1Xidi #Hiring #Careers #TechJobs

🔄 The connection between profitability and technology choices is getting clearer. According to the 2025 Global Service Dynamics Report, high-profit PSOs are 30% more likely to use PSA software for core functions like project management. The GSD report takes a deeper look at how top-performing organizations are using technology to improve delivery, forecasting, and financial control. 📥 Get the full report here: https://bit.ly/3ZB12Y5 #GSD25 #ProjectManagement #ServiceDelivery #BusinessOutcomes #DigitalTransformation

What’s ahead for professional services in 2025? Join Deb Ashton, Damian Trzebunia, and Mike Tomlinson right here on LinkedIn for a look at on what’s next—from big shifts in services delivery to smarter resourcing and AI-led operations. 🗓 Tuesday, August 5 | 3:00–3:30 PM ET 🎥 RSVP for the Live: https://bit.ly/4l9wPY5 📄 Read the full report: https://bit.ly/3ZB12Y5 Get sharp on the trends. Bring questions. Be ready. #ProfessionalServices #LinkedInLive #Certinia #FutureOfWork #ServicesOps

It’s #InternDay, and we’re wrapping up an incredible summer with our 2025 intern class! 🎓 Across teams and time zones, these future leaders made their mark by contributing to real work, asking sharp questions, and showing up with curiosity and drive. Big thanks to every Certinia office and employee who helped guide, support, and include them this summer. 👏 Wishing each intern the best as they head into a new semester or the next step in their journey. You've got momentum and we’re rooting for you. Meet the crew → Diego Alcala, Thomas Lyman, Kate Tully, Ainsley VanTreeck Midhat Hashmi, Arden Robertson, Chris Chambliss #WeAreCertinia #FutureBuilt