Citizens

As 2026 begins, economic uncertainty continues to shape business decision-making. Our Q1 Small & Midsize Business Outlook Report, based on a survey of 500 business owners, explores how leaders are approaching the year ahead — with tariffs and inflation emerging as top concerns influencing strategy. Learn more: https://spr.ly/6045hEjec

At Citizens, we believe career growth isn’t always scripted - it’s shaped by curiosity, connection, and a culture that supports colleagues every step of the way. In his career story, Justin shares how mentorship, internal networking, and a willingness to learn helped him turn everyday experiences into meaningful career momentum. His journey reflects how we encourage colleagues to explore new paths, build relationships across the organization, and grow in ways that align with their interests and aspirations. We’re proud to foster an environment where learning is encouraged, leaders are accessible, and colleagues are supported as they build the careers they want. In fact, nearly one third of our colleagues move into new internal roles each year - proof that growth at Citizens is more than a promise. 👉 Read Justin’s story and see how careers grow here: https://spr.ly/6046hBXW0

As the Official Bank of the New Jersey Devils, we’re proud to present John MacLean’s induction into the Ring of Honor tonight. The former Devils forward and assistant coach was twice a champion with the franchise; once as a player in 1995, and once from behind the bench in 2003. To celebrate, fans in attendance will receive a commemorative pin courtesy of Citizens. Let’s go Devils!

We’re proud to share that Citizens has been named a 2026 Best Place to Work in the Consulting, Finance & Insurance category by Glassdoor as part of its 18th annual Employees’ Choice Awards. This recognition reflects the experiences and perspectives our colleagues share - and the culture they help create every day. From growth opportunities to feeling supported and valued at work, their feedback is what made this award recognition possible. We’re thrilled that our colleague’s sentiment has translated into an award that speaks to who we are and what we’re building together. If you’re looking for a place where your contributions help shape the culture, explore what it means to build your career at Citizens: https://spr.ly/6046CAqUn

Our fourth quarter and full year results highlight the strength of our strategy and consistent execution of our key growth initiatives. Highlights include further improvement in our net interest margin and strong fee growth, paced by Capital Markets and Wealth, while we continue to achieve positive operating leverage. We remain committed to delivering value for our customers, colleagues, communities and shareholders and are positioned well for 2026. Read the full report here: https://spr.ly/6041CfouF

We’re proud to share that Citizens Chairman and CEO, Bruce Van Saun, has been recognized by Providence Business News among its 2026 “10 Most Influential People." This recognition reflects Bruce’s leadership, vision, and commitment to ensuring Citizens continues to show up as a strong, values‑driven partner for our customers, colleagues, and communities. Congratulations, Bruce, and thank you for the meaningful impact you make every day.

Today we celebrate Dr. Martin Luther King Jr.’s enduring legacy. His message reminds us that change begins with each of us and calls us to lead with empathy, listen with openness and act with purpose and perseverance.

We’re proud to share that Citizens has been named U.S. #BankofTheYear 2025 by The Banker. This recognition reflects our focus on strong customer relationships and strategic execution of our key growth initiatives, including the expansion of our Private Bank into key markets such as New York, Palm Beach and the San Francisco Bay Area. Our focus remains on driving innovation, growth and long-term value for all our stakeholders. Thank you to all our colleagues and customers for making this possible. Read more about this recognition: https://spr.ly/6049CmkJz

We surveyed over 2,200 young professionals about what they value most. 67% are pursuing entrepreneurship and side hustles to fulfill their desire for freedom and flexibility in their careers. Yet, many lack education on resources to fund their startup idea and guidance on the benefits of exit planning. Learn more about how Citizens is making sense of this important trend in our full report here: https://spr.ly/6045CTO2d

This week at Sto Rox Upper Elementary, Citizens surprised students with $50,000 in brand new musical instruments as part of our second annual Sounds of Giving initiative—supporting music education and Pittsburgh’s creative community. Music builds skills that last a lifetime, and we’re proud to help young musicians explore, nurture, and develop their talents.