The smartest AI strategies start with something simple: knowing your brand promise. In this episode of the Brainsnack podcast, Chris Caldwell, our President and CEO, explores how companies can align their AI strategy with their brand promise. Because when your technology and your identity move in the same direction, that’s when real transformation happens. https://cnx.li/PnQvI
About us
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.
- Website
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http://www.concentrix.com
External link for Concentrix
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Newark, California
- Type
- Public Company
- Specialties
- Technical Support, Sales and Marketing, Outsourcing, Call Centers, technology, customer experience, and Technology and services
Locations
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Primary
Get directions
39899 Balentine Dr.
Ste 235
Newark, California 94560, US
Employees at Concentrix
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Elaine Williams
Passionate, Customer Centric, Technology Sales Leader, Proficient in Disruptive Technology Roadmaps, Adaption/Acquisition Priorities, Engagement…
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Jennifer Deason
CEO / Public Board Member / Team Builder / Innovator / Former CFO
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Ajit Melarkode
Technology Executive
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Brett Leonard
Updates
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Concentrix reposted this
I recently joined our team in Germany for the BrainSnack podcast, where we got into a really interesting conversation about AI and where it’s heading. What I'm most excited about is what’s coming next with agentic AI and generative AI: hyper-personalization. We’re moving beyond massive LLMs to small language models—SLMs—running right on your personal devices. Your phone, your PC, your car or even your fridge will soon know your preferences and assist you seamlessly, without sending your data to the cloud. That shift will be transformative—for both companies and consumers. We’re also seeing digital and physical environments start to blend in powerful ways. Imagine stepping into your car and everything just feels like home — the seat settings, the lighting, the entertainment and temperature preferences — and that experience follows you across spaces. A year ago, we might’ve said this was a decade away. Now? The building blocks are here. In the next three to five years, it’s going to redefine how we live, work, and experience the world.
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AI doesn’t have agency. But it feels like it does. And that illusion can build trust—or break it. Swipe to see where AI leads and where humans still matter most. Read the blog to learn more: https://cnx.li/qpiuQ
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As fintechs scale, compliance can’t be an afterthought. Join our upcoming webinar to learn how leaders are embedding compliance into every stage of the product lifecycle https://cnx.li/VGDir
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You can’t spell hyperautomation without hype. Many in telecom think it means throwing more bots at problems. Get past the hype and find out what the benefits of hyperautomation really are. https://cnx.li/cSpkt
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Everyone’s bragging about AI pilots. Few are proving they work. 💡 As Sofia puts it, real transformation isn’t about flashy investments—it’s about execution that delivers measurable results. Follow Sofia for more no-fluff takes on making AI actually perform. 👇 👉IG https://lnkd.in/ef9wmzda 👉TT https://lnkd.in/euMDkMSg
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Our team in China had an incredible week with our President & CEO, Chris Caldwell, exploring how innovation is redefining business growth. From AI-powered solutions driving domestic success to world-class digital design supporting global clients, our China teams continue to prove that the future belongs to those who combine technology, creativity, and collaboration. 🌍
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Everyone’s talking about AI transformation. Few can prove they’re ready for it. Take the Agentic AI Maturity Assessment to find out where you really stand—and what it’ll take to move from experimenting to scaling. https://cnx.li/YlfkZ
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Concentrix reposted this
Spending a week in China is always energizing. The speed of change and innovation is always impressive. From our world-class digital design teams that do content for multinational companies around the world, to our technical innovation teams supporting China domestic AI solutions, our team continues to lead the way. Concentrix China business continues to set the pace by helping China businesses grow at home and abroad. 在中国度过的一周令人兴奋。这里变化与创新的速度令人惊叹。从为全球跨国公司提供数字创意内容的世界级设计团队,到支持中国本土人工智能解决方案的技术创新团队,我们始终走在行业前沿。Concentrix中国业务通过助力海内外中国企业持续成长,不断引领行业发展潮流。
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33% increase in productivity. 96% average quality score. 10% reduction in total cost of ownership. We helped a tech company harness AI-enabled tools to achieve these outcomes, ensuring they also remained relevant in its market. Find out what else our client achieved through our partnership. https://cnx.li/KYhVP