Dandy

It’s an exciting time to be at Dandy — and we’re growing fast  🦷 Check out our open roles: meetdandy.com/careers

We spent half our money on a broken dental scanner from eBay. The pedal was ripped off. That scanner kicked off a business that now employs 2,000 people across 5 continents. I still remember staring at our bank account with Toni Oloko in my Philadelphia apartment. $15,000 total. That was everything. Our business plan: Give dentists free scanners, they send us clear aligner patients, we make the aligners. Like Uber for teeth straightening. New dental scanners cost $40,000. We found one on eBay for $7,000. Thinking we struck gold, we bought it immediately, and a week later, it arrived in a box held together with duct tape. Inside was an iTero scanner from 2008. These old scanners had pedals like pianos - you'd press the pedal to capture the scan. Ours didn't have a pedal. It was ripped off. Metal shards where it should connect. At first, we were terrified. We bet everything on this company, and now we have a barely functioning piece of equipment that we can’t return. We hauled this disaster to a dental office in Philadelphia, set it up in their back room like we were professionals. The dentist looked at the missing pedal, looked at us, shook his head. Six months later, our clear aligner business was dying. Revenue would spike, then crash, then spike again. But something strange kept happening. Every dentist we talked to asked the same question: "Can I use this scanner for crowns too?" Turns out the broader dental lab market was $40B+, and zero tech companies were serving the dental lab market. Instead of sending patients to dentists for aligners, we became the digital lab that dentists had been begging for. Free scanners to replace putty impressions. 3-day turnaround instead of two weeks. Our first customer couldn't believe it. He called his lab of 20 years while we were still in his office: "Cancel all my cases. I'm switching everything." His lab: "What happened? What did we do wrong?" Him: "Nothing. These guys are from the future." Within six months, we went from 3 customers to 300. Word spread through dental forums like wildfire. "There's a company giving away free scanners and they're actually good." That broken $7,000 scanner is now in our office museum. Next to our first crown. Next to the rejection letters from VCs who said dental was "too small." The pedal never got fixed. And now we have a team of 2,000.

Join us on November 14 for the Dandy Digital Summit: 8 Tips for Perfect Dentures. Here’s what’s on deck for our final summit of the year: 🦷 Live Session: 8 Tips for Perfect Dentures with denture training expert Chad Van Maele  🦷 Earn 1 CE (AGD Subject Code: 670 Removable Prosthodontics)  Note: Must attend live to earn CE credit 🦷 Exciting prize giveaways 🦷 BONUS: Get a first look at our top-secret Winter Product Announcement Registration is now open! Sign up now to save your spot. 

From defusing bombs to leading Customer Success at Dandy - Joe Lynch sits down with Dentaltown to discuss how he applies his leadership expertise to drive exceptional experiences for our customers.

"Dandy is at a very interesting intersection across AI, manufacturing and healthcare...we're solving really hard technological problems, which require the absolute best talent." We sit down with our leaders across product, engineering, and robotics to discuss how Dandy is pushing the boundaries of what's possible in healthcare, and how we're building world-class teams to transform dentistry. Learn more about Dandy careers ➡️ https://lnkd.in/gb6htRh4

A huge thank you to Dandy for sponsoring the Women In DSO® Wellness & Innovation Summit! As a pioneer in modernizing the dental lab experience, Dandy empowers practices and DSOs to deliver better care with greater efficiency and precision. Their innovative approach reflects the very essence of our summit — bringing technology and leadership together to shape the future of dentistry. We appreciate their support as we gather industry leaders for a day of learning, connection, and inspiration. 🎟 Register today and join us: https://lnkd.in/gw7sEUTj #WomeninDSO #Innovation #DentalLeadership #SmileCon #ThankYouSponsors

Most people think growth comes from big, flashy moves. But lasting results? They’re usually built on the small systems—the quiet improvements in workflows, reporting, and training that compound into real value. On a recent podcast episode, Joe Lynch, our Head of Customer Success sat down with Tim McNeely CFP, CIMA, CEPA to explore what it means to “Walk the Floor" — a core mindset to how we operate at Dandy. It’s about working at the lowest level of detail, seeing how systems actually run in practice, and spotting opportunities for improvement when metrics and lived experience don’t line up. The lesson is simple: When systems align with strategy, you don’t just solve today’s problems, you reduce stress, strengthen operations, and create better patient experiences for the long run. If you want sustainable growth in your practice, start with the small systems! 🎧 Watch Joe's full conversation here: https://lnkd.in/gChUz6DJ

We had a blast last week at the Angels vs. Dodgers game with the Orange County Dental Society! ⚾ 🍊 It was amazing to connect with OCDS members, their families, and staff. We’re proud to have sponsored this special evening and can’t wait for more memories like this with the Orange County dental community!

🚀 Introducing Dandy Hub + Dandy Insights: Powering Clinical Excellence and Operational Clarity for DSOs. Big news for dental service organizations (DSOs): Dandy just launched Dandy Hub and Dandy Insights — powerful new solutions designed to help DSOs grow revenue, improve clinical quality, and scale smarter. For the first time, DSO leaders can manage lab relationships and access real-time, actionable clinical insights— all from a single, unified platform. 🦷 Dandy Hub gives you centralized control over invoices, payment, and user access across your entire organization. 📊 Dandy Insights delivers end-to-end clinical performance data and turns it into actionable intelligence — think real-time performance benchmarks, scan quality analytics, and personalized training recommendations for clinicians. Together, they unlock new paths to revenue growth through visibility you’ve never had before. Why it matters: - Faster decisions with clearer data - Better patient outcomes from better training - More efficient operations with less administrative overhead - All powered by Dandy’s signature speed, quality, and support Read the full announcement in the comments below to see how Dandy is reshaping the future of dental lab operations.