Elements - ITSM Apps for Jira and Confluence

🎯 How Nortera transformed Jira ticket management with Elements Copy & Sync ? Managing tickets manually in Jira can be tedious, repetitive, and time-consuming especially when transferring them across projects or teams. That’s exactly the challenge Nortera faced until they implemented Elements Copy & Sync. With Elements Copy & Sync, Nortera achieved: ✅ Automated ticket transfers for complex workflows like employee onboarding ✅ Synchronized comments, attachments, and field updates effortlessly ✅ Enhanced productivity across IT and other departments by eliminating manual tasks Since adopting the app in 2019, even during their migration to Jira Cloud, Elements Copy & Sync has become the backbone of their Jira instance, saving time, boosting efficiency, and improving collaboration company-wide. 💡 As Nortera put it: “This tool is a time-saver and provides so much automation, we wouldn’t be able to work with Jira without it!” 🔧 Whether you're struggling with repetitive tasks or want to streamline ticket management across teams or instances, Elements Copy & Sync could be the game-changer your organization needs. Curious to learn more? read our customer story 👉 https://lnkd.in/eEau5eFj

🚀 Exciting news from the Elements team! We’re thrilled to welcome Lucas as our new Partner & Field Manager! Lucas Prézelin brings a great mix of energy, expertise, and a strong partner-first mindset that perfectly aligns with our ambitions. Lucas will be working hand-in-hand with Charlotte Aleksandrowicz on the development and success of our partner network. He will be working closely with our Solutions Partners to support their go-to-market efforts and help customers get the most out of our apps, especially in the ITSM space. Welcome aboard, Lucas Prézelin ! We’re lucky to have you 🙌

🇫🇷 Back in France after an intense week at Team '25 in Anaheim 🇺🇸 What a week it was! ✨ Keynotes, demos, discussions, laughs, and LOTS of interest in how our apps help IT teams move faster in Jira Service Management 🎉 And yes ! We came home with a pretty sweet souvenir: Atlassian Marketplace Partner of the Year 2024-2025 for High Velocity Service Management Apps 🏆 A huge thank you to everyone who stopped by, challenged us with great questions, and made this event so memorable. Shoutout to the Atlassian crew for organizing such a massive event and to all the partners, customers, and new friends we got to meet. catworkx Eficode Valiantys Adaptavist .... Now it's time to turn those conversations into real product ideas, follow up with all of you, and keep the momentum going 🚀

🏁 Where’s the action at Atlassian Team '25? 📍 Booth 101 , right next to the Williams Racing F1 car! 🏎️💨   That’s where you’ll find the Elements team, ready to show you how our apps supercharge ITSM in Jira Service Management.   Come for the apps, stay for the vibes (and the French accents 🇫🇷).   #Team25  #AtlassianTeam25 #ITSM #JiraServiceManagement

🥐 Big news + big booth = big energy! 🇫🇷 Elements has been named Atlassian Marketplace Partner of the Year 2024-2025 for High Velocity Service Management Apps! 🎉 And guess what? The French 🇫🇷 crew is live at booth 101 at Team '25 in Anaheim! 🎰 Come say hi 👋, discover how our apps help IT teams move faster in Jira Service Management, and grab some goodies We’re proud, we’re excited, and we’d love to meet you! #AtlassianTeam25 #JiraServiceManagement #ITSM

🏆 We’re proud to announce that Elements 🇫🇷 has been named Atlassian Marketplace Partner of the Year 2024-2025, in the High Velocity Service Management Apps category! In 2024, we made a bold bet: to fully specialize in ITSM and deliver apps that make a real difference for Jira Service Management users. 🔧 We rebuilt our innovation process to co-design with experts, partners like Valiantys, Adaptavist, and Eficode, and customers like Airbus, Nortera, and SAP 📊 We launched Elements Pulse to bring actionable customer experience insights into Jira, and another game-changing service catalog management app with Elements Catalyst 🚀 Heading to Atlassian Team ’25 in Anaheim, LA? Come celebrate with us and meet the team at booth 101, we’d love to show you what we’re building for the future of ITSM. Huge thanks to our customers, partners, and Atlassian teams. This award fuels our mission to simplify ITSM for modern service teams. #Atlassian #AtlassianTeam25 #JiraServiceManagement #ITSM

Just a few days to go before Atlassian Team '25 kicks off! 🇫🇷✈️🇺🇸 The Elements crew is packing up for Anaheim, and we can’t wait to meet you there! ✨ Come find us at booth 101 to: 👋 Chat with the team 🧢 Snag some limited-edition swag 🚀 Check out what’s new with our ITSM apps Whether you’re a Solution Partner, a curious customer, or just here for the vibes, let’s connect and talk all things Jira Service Management. Clara Belin-Brosseau Mathilde Bouchend'homme Juliette Lallement Charlotte Aleksandrowicz Nelly Sammak Célia DA SILVA Julie d'Antin Christophe Promé #AtlassianTeam25 #Atlassian #JiraServiceManagement #ITSM

Struggling with unclear service catalogs, poor portal adoption, and no cost visibility ? For ITSM teams, an outdated Service Catalog in Jira Service Management leads to frustration, inefficiency, and hidden costs. Does this sound familiar? ❌ IT teams spend additional time clarifying incomplete or vague requests ❌ End-users avoid the customer portal because the experience is bad ❌ Service owners have no idea what their requests actually cost Join Juliette Lallement & Clara Belin-Brosseau on our exclusive webinar about our new app Elements Catalyst : - How to fix bad portal experiences and prevent shadow IT - How to provide total cost visibility by displaying service prices directly in JSM - How to leverage analytics to track trends, identify recurring issues... 📅 Date: Monday, 31st March ⏰ Time: 4 PM CET (30 min) ⌛ Duration: 30 minutes Save your seat 👉 https://lnkd.in/eVmrAQXW

Why should you stop by the Elements booth #101 at Team ‘25? ✅ Discover how to streamline ITSM processes in Jira ✅ Get a live demo of our latest Elements apps 👋 Meet the Elements crew heading to LA! 🌟 Mathilde Bouchend'homme – Product Manager → Need a live demo? Curious about how our integrations actually work? She’s got you! 🌟 Juliette Lallement – Product Manager → Always innovating, always iterating. Talk to Juliette about the next big features coming your way! 🌟 Charlotte Aleksandrowicz – Partner Manager → Want to grow together? Let’s talk partnerships! Charlotte knows how to build strong alliances. 🌟 Clara Belin-Brosseau – Product Marketing Manager → Need clear use cases or want to see how Elements solves ITSM challenges? She’s got all the answers! 🌟 Nelly Sammak – Support Engineer → Got technical questions? Facing integration challenges? Nelly is the go-to expert to make everything run smoothly! 🌟 Célia DA SILVA – Head of Marketing → From business / partners collaborations to co-marketing strategies, talk to Célia about your projects! 🌟🌟 Julie d'Antin & Christophe Promé - our Co-CEOs → Driving innovation, shaping vision. Get a glimpse of what’s next for Elements straight from the top! 📍 Find us at booth #101 💬 Planning to attend? Drop a comment below or DM us to book a meeting or share a coffee! #Atlassian #Team25 #ITSM #JiraServiceManagement

🚀 Join Charlotte Aleksandrowicz for an exclusive webinar designed for Atlassian Solution Partners! 🚀 How to help your customers optimize their service catalog in Jira Service Management! Managing a Service Catalog in Jira Service Management can be a challenge, outdated requests, shadow IT, lack of visibility, and inefficiencies in service delivery. 🔎 What if you could help your customers maintain a high-performing, up-to-date Service Catalog that improves efficiency and user experience? Our upcoming webinar will introduce you to our new app Elements Catalyst, the first app for Jira Service Management designed to help Service Owners and Managers optimize their service catalog with data-driven insights.What’s in it for you? ✅ Learn how Service Catalog Owners & Managers can keep their catalog relevant and optimized ✅ See a live demo of Elements Catalyst , how it helps IT teams track service costs, analyze performance, and optimize their portfolio ✅ Get actionable insights to help customers reduce costs, improve efficiency, and enhance the customer experience Why should you join? ✔ Provide customers with real-time insights into Service Catalog performance ✔ Help IT teams reduce inefficiencies, eliminate outdated requests, and improve service tracking. This is a must-attend session for Solution Partners looking to elevate their ITSM offering and boost productivity. 📅 Date: Thursday, 27th March ⏰ Time: 4 PM CET (30 min) 📍 Save my seat ➡️ https://lnkd.in/eJA2M39d Help your clients take control of their Service Catalog and improve ITSM efficiency, see you there! #Atlassian #Jira #ITSM #ServiceCatalog