Five9

Five9 CX Summit is 𝗢𝗡𝗘 𝗠𝗢𝗡𝗧𝗛 away! You’ll see Five9 AI and CX solutions already delivering results, hear unfiltered stories from customers, and join sessions built around your real-world challenges. Whether you lead technology, strategy, or operations, you’ll experience it in live demos, challenge it through candid conversations, and apply it with strategies you can use now—leaving with clarity to lead, confidence to act, and a network you can count on. Register now: https://bit.ly/482RKci #TheNewCX #Five9CXSummit

Dreamforce attendees: Join our session TODAY to discover how Five9 Fusion for Salesforce drives CX by unifying contact center agents & Agentforce to ignite an AI-powered connection, transform every interaction, and streamline contact center workflows natively. 📅 Oct 16 | 2:00 PM - 2:20 PM PDT | Moscone South, LL, Content Pavilion, Stage 2 Visit us at booth 525 to learn more. https://sforce.co/46x9fiu Doug B. Jay Deen #PartnerPowered #DF25

Five9 is heading to CCW Nashville! 🌟 Join us for this main stage panel to discover how AdventHealth and 2 time Five9 customer and CTO Enda Murphy transformed fragmented services into a seamless, scalable model that empowers agents, accelerates resolution times, and delivers consistency across a complex enterprise. Beyond healthcare, the conversation will highlight universal lessons that any organization can apply to drive efficiency, reduce costs, and enhance the customer experience. 📅 October 23 | 8:10–8:40 AM 📍 Omni Nashville | Country Music Hall of Fame and Museum – CMA Theater https://bit.ly/4h9Xaoe Jennifer Edwards Michael Guerrero Customer Contact Week #CCWNashville #CustomerSuccess

Salesforce Voice connects customers from an Agentforce rep to a human rep with the help of Five9. This integration allows service organizations to take advantage of the complete Agentforce Service platform capabilities to make voice calls — and any omnichannel interaction — smarter with AI and unified data. At Dreamforce? Visit booth 525 to learn more. https://sforce.co/4hdxkQq #PartnerPowered #Dreamforce #DF25

We are honored to be the recipient of the 2025 Sandler Partners Top Contact Center & CX Provider award. Thank you! #PartnerPowered

Kickstart your CX strategy in Nashville. Boots optional — results guaranteed. 🤠 See real AI + CX in action. Join candid conversations and leave with strategies you can use now to give you the clarity to lead, confidence to act, and a network you can count on. https://bit.ly/482RKci #TheNewCX #Five9CXSummit

𝗙𝗶𝘃𝗲𝟵 𝗡𝗮𝗺𝗲𝗱 𝗮 𝗟𝗲𝗮𝗱𝗲𝗿 𝗶𝗻 𝗙𝗶𝗿𝘀𝘁-𝗘𝘃𝗲𝗿 IDC 𝗠𝗮𝗿𝗸𝗲𝘁𝗦𝗰𝗮𝗽𝗲 𝗳𝗼𝗿 𝗘𝘂𝗿𝗼𝗽𝗲𝗮𝗻 𝗖𝗖𝗮𝗮𝗦 We’re proud to share that 𝗙𝗶𝘃𝗲𝟵 𝗵𝗮𝘀 𝗯𝗲𝗲𝗻 𝗿𝗲𝗰𝗼𝗴𝗻𝗶𝘀𝗲𝗱 𝗮𝘀 𝗮 𝗟𝗲𝗮𝗱𝗲𝗿 in the inaugural IDC MarketScape: 𝘌𝘶𝘳𝘰𝘱𝘦𝘢𝘯 𝘊𝘰𝘯𝘵𝘢𝘤𝘵 𝘊𝘦𝘯𝘵𝘳𝘦 𝘢𝘴 𝘢 𝘚𝘦𝘳𝘷𝘪𝘤𝘦 (𝘊𝘊𝘢𝘢𝘚) 2025 𝘝𝘦𝘯𝘥𝘰𝘳 𝘈𝘴𝘴𝘦𝘴𝘴𝘮𝘦𝘯𝘵. We believe this recognition underscores the trust European enterprises place in Five9 to deliver robust, scalable, and AI-powered customer experience transformation across diverse markets and regulatory environments. “Five9 is a suitable choice for large enterprises seeking a robust and scalable platform with advanced AI solutions.” — IDC MarketScape: European CCaaS 2025 Download our IDC MarketScape profile to learn why Five9 was named a Leader: https://bit.ly/3J75VTr #IDCMarketScape #TheNewCX

Dreamforce 2025 is this week. ☁️ Connect with us at booth 525 and meet with a Five9 subject matter expert to explore how our joint innovations, like Five9 Fusion for Salesforce, are empowering agents, streamlining experiences, and driving business outcomes. Bonus: Get a demo and enter to win a $500 lululemon gift card! https://bit.ly/3IG9G2g #Dreamforce #DF25 #PartnerPowered #TheNewCX

As patient expectations evolve, healthcare providers need connected, personalized experiences that go beyond individual interactions. Together, Deloitte Digital and TrueServe, powered by Five9, are helping organizations increase efficiency and improve patient satisfaction with HIPAA-compliant, AI-powered contact center solutions. With pre-built use cases and Epic integrations, providers can streamline self-service and live interactions, reduce handle times, and deliver more meaningful patient experiences at scale. https://bit.ly/3KI8MCV #PartnerPowered #TheNewCX

That’s a wrap on CX Day and Customer Service Week! This week, we celebrated the people and innovations driving The New CX—from the agents delivering meaningful customer moments every day to the organizations transforming their contact centers with intelligent solutions. We also announced the finalists for the 2025 𝘍𝘪𝘷𝘦9 𝘕𝘦𝘸 𝘌𝘳𝘢 𝘰𝘧 𝘊𝘟 𝘈𝘸𝘢𝘳𝘥𝘴, recognizing the brands and leaders setting new standards for excellence in customer and agent experiences. 🌟 A huge thank you to all the CX champions who are shaping the future of customer experience. IAA SONDA Smart Metering Systems Anglian Home Improvements A. O. Smith Corporation Concora Credit Level AI #CXDay #CustomerServiceWeek #TheNewCX