Thrilled to share new work with Jigsaw (Google), just published in the Journal of Online Trust & Safety. Through ethnography, we developed a typology of “information modes” — a framework that helps product teams, educators, and innovators design with the grain of how people actually navigate and interpret information online. This is what our social tech teams do best: combining deep ethnography with strategic foresight to help build next-gen products that meet users where they are and empower them.
We are pleased to announce the 2025 Conference Proceedings of the Journal of Online Trust and Safety! The issue features two peer-reviewed articles and three commentaries with contributions from legal scholars, academic researchers, and industry practitioners who will be presenting their research at the Trust and Safety Research Conference next week. Authors in this issue include: Ross Dahlke, Jeff Hancock, Rachel Xu, Nhu Le, Rebekah Park, Laura Murray, PhD, Vishnupriya Das, Ph.D., Devika K., Beth Goldberg, Haiwen Li, Soham De, Manon Revel, Andreas Haupt, Brad Miller, Keith Coleman, Jay B., Martin Saveski, Michiel Bakker, Jenny Radesky, Alexis Hiniker, Ricki-Lee Gerbrandt, and Jeffrey Howard. Read the issue: https://lnkd.in/gcskBy6p Register to join us at #TSRConf: https://lnkd.in/dK9n4NHy #JOTS #TrustAndSafety