👉 Between-visit moments matter 👈 Florence automates reminders, education, and check-ins safely so teams can focus where judgement is needed most. Patients get timely, human-like messages; clinicians can step in when a reply needs eyes. The result? Fewer unreturned calls, clearer instructions, and more patients arriving prepared. ✅ 97% med adherence ⬇️ 46% fewer cancellations 📈more patients sooner to target BP and A1C Stop by Booth 18 at #NAACOSFall2025 Conference and have Ingolv T Urnes and Eric Bender talk you through your chosen protocol. #DigitalHealth #ClinicalOperations #Automation #CareGaps #NAACOS Josh Lowentritt Dr Jonathan Serjeant Michael Hill Jennifer Miller, MS
Generated Health
Hospitals and Health Care
West Chester, Pennsylvania 1,386 followers
Transforming care management through Florence's automated clinical conversations powered by evidence-based AI.
About us
Meet Florence. the AI nurse revolutionizing patient care across the US, UK and Australia. With her personalized clinical conversations, Florence is engaging patients, driving positive behavioral change, and improving health outcomes. Her simplicity and accessibility, paired with human-like interactions powered by evidenced based AI, make her a game-changer in the healthcare industry. Whether patients are in an acute setting, undergoing a procedure, or managing a chronic condition, Florence nudges, motivates and reassures. Available in both Spanish and English, delivered via SMS text message on any phone, she ensures that all populations have access to quality care and support. By automating care coordination and adding Florence as "a dedicated member of the care team," clinicians can maximize efficiencies, deliver better quality care, and intervene earlier at lower cost. This not only keeps a wider population of patients engaged between clinic visits but also helps prevent unnecessary hospitalizations. Clinically validated protocols are available across all care pathways and can be implemented in less than two weeks. You too can leverage the power of patient engagement to achieve Quadruple Aim.
- Website
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https://generatedhealth.com/
External link for Generated Health
- Industry
- Hospitals and Health Care
- Company size
- 11-50 employees
- Headquarters
- West Chester, Pennsylvania
- Type
- Privately Held
- Founded
- 2021
- Specialties
- Digital Healthcare, Health Messaging, Patient Engagement, AI Health Tech, Chronic Care Management, Preventive Screening, and Procedural Prep
Locations
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Primary
1229 Highgate Rd
West Chester, Pennsylvania 19380, US
Employees at Generated Health
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Larry A. Pickett, Jr.
Mentoring the next generation of technology leaders; Advising Boards and C-Suites on AI & Technology Strategy
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Dr Jonathan Serjeant
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Macklin Gaynor
In search of simple solutions to complex problems
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Eric Bender
Helping clinicians help patients help themselves. Use text-messaging to engage patients, drive behavior change, and improve clinical outcomes.
Updates
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Generated Health reposted this
Thank you Roxborough Memorial Hospital! An honor to work with smart and dedicated team to improve hospital discharge and the patient experience. Florence the AI nurse is very excited as we expand her scope to support CHF, COPD, and diabetes patients. Thank you Shawn D. Parekh Mary Stapleton Generated Health Eric Bender Jennifer Miller, MS Luis Viceira #florenceainurse #hospitaldischarge Prime Healthcare #patientexperience
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Welcome Martín Hornos! We are delighted to have you join the team as we deepen and extend our protocol library to support more patients to better outcomes, save clinicians more time and reduce avoidable hospital utilization particularly among rising and high-risk populations. #ChronicCare #AIinHealthcare #HealthEquity #VBC Ingolv T Urnes Eric Bender Maria Amanda Escribano Arreseigor
I’m excited to share that I’ve started a new chapter as Medical Director at Generated Health. It’s inspiring to join a team that’s redefining how care extends beyond the clinic through Florence, our AI-driven patient support platform. Looking forward to collaborating with such a talented and mission-driven group of people!
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✅ Care gaps close in conversations patients actually read ✅ With Florence, patients receive timely, tailored prompts and can reply with readings or confirmations keeping clinicians in the loop and reducing back-and-forth. Watch the full video here. https://lnkd.in/eXhvFbB9. Protocols span hypertension, diabetes, COPD, CKD, CHF. procedural prep, hospital discharge, preventive screening and more... Stop by Booth 18 at #NAACOSFall2025 and tell us about your hardest gap and we'll walk you though a Florence journey that could start closing it this quarter. #PopulationHealth #PatientEngagement #CareGaps #PreventiveCare National Association of ACOs Ingolv T Urnes Eric Bender
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Generated Health reposted this
Just want to say thank you to team at St. Joseph Healthcare and Jonnathan Busko David Koffman, MD, MBA, FACP. Florence our AI nurse has been working with the team to support prep for colonoscopy - and the results are excellent - fewer cancellations and incredible patient feedback. Now discussing other exciting area where Florence can support patients and alleviate pressure on staff!! Generated Health Michael Hill Jennifer Miller, MS Eric Bender
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Generated Health reposted this
Thank you Bucksport Regional Health Center. Fantastic to meet this innovative team that is successfully managing a large hypertension population with the support of AI Nurse Florence. Now discussing further patient groups. Thank you Carol Carew Robert Dalpee Cristina Negrón Oliveri, MHA Amanda Hayes!! Generated Health Jennifer Miller, MS Susan Woods, MD MPH Eric Bender Michael Hill #fqhc #ainurseflorence #healthtech
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There's a reason teams see standout patient engagement with Florence: trust! 💙📱Clinicians trust her safe AI and validated protocols - "I have 100% control behind the scenes." 💙📱Patients trust her "easy to understand" requests, feedback and encouragement that motivate adherence. ⭐ Better follow-through ➡️ more productive visits and lower avoidable utilization, all while freeing clinical time. Come meet Florence with Ingolv T Urnes and Eric Bender 👣 Booth 18 📌 Marriott Marquis, Washington D.C 📅 October 8-10, 2025 #NAACOSFall2025 #AccountableCare #PatientEngagement #CareCoordination #ValueBasedCare
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Do YOU know who Florence is? Patients are reading her messages, submitting their vitals and clinicians are influencing patient behavior between visits, confident advice and responses given are 100% controlled by them. This is Safe AI and Clinically Validated Protocols in action! Meet CEO Ingolv T Urnes and Eric Bender at Booth 18 at #NAACOSFall2025 📌 October 8-10 at Marriott Marquis, Washington, DC. ⬆️ 64% BP to control <130/80 ⬆️ 56% to target A1C <7% ⬇️ 38% 30 day all-cause readmits #AIinHealthcare #patientengagement #healthequity #vbc #chroniccare National Association of ACOs Michael Hill Jennifer Miller, MS Josh Lowentritt Susan Woods, MD MPH
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When patients start telling their clinicians they're checking their blood pressure every day and wondering who Flo is because of the text messages they're receiving you realize this is real, accessible, sustainable patient engagement that closes care gaps, delivers significantly improved outcomes and saves costly resources. #healthequity #patientengagement #chroniccare #vbc Thank you World Conference Forum for two days of inspiring talks and we look forward to continuing the conversation next week about Generated Health's validated protocols and safe AI at #NAACOSFall2025 Eric Bender Ingolv T Urnes Michael Hill Jennifer Miller, MS
Josh Lowentritt, our Senior Medical Director, delivered a standout keynote at the 2025 Value-Based Healthcare Forum in New Orleans. He highlighted how our AI nurse Florence is supporting CKD patients—loved by clinicians for saving time and by patients for her empathy and expertise—while sharing strategies on physician engagement and AI deployment. #AiNurse #ValueBasedCare Generated Health Eric Bender Jennifer Miller, MS
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Generated Health reposted this
We’re gearing up for an exciting week at the VBC conference in New Orleans! Will you be there? Our good friend Dr. Josh Lowentritt. will be giving a talk on “Building Conversations for Change in an AI World”. It covers the power of communication and partnership in healthcare’s future (Monday @ 11:15). And don’t miss our CEO, Ingolv T Urnes, as he leads a workshop on “AI in the Real World: Automating Care Management Safely in VBC” (Monday @ 5pm), which will bring practical, real-world insights to one of the industry’s hottest topics. Looking forward to connecting with so many leaders driving change in value-based care. See you there! World Conference Forum #AIinHealthcare #ValueBasedCare #VBC #DigitalHealthcare Generated Health
2025 Value Based Healthcare Forum (September 29 - 30, 2025; New Orleans, LA) Product Development, Innovation and Financial Success within Value-Based Healthcare! #valuebasedcare #vbh #CMS #healthplans #populationhealth #hospitals #healthcare Register at: https://lnkd.in/gdp8-nQC
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