Most subscription brands treat onboarding as purely logistics. Ship the box. Send a receipt. Hope for the best. Then they wonder why engagement drops, trust fails to form and cancellations spike before the first rebill. That’s why Thomas Lalas joined us to break down how the first 30 days quietly drive churn or momentum, why belief is the real retention lever, and how brands can design early experiences that actually compound LTV. Dive in here: https://lnkd.in/ehfxtW4v
Recharge
Software Development
Santa Monica, California 24,959 followers
Building the future of commerce around customer retention
About us
Recharge is the subscription platform built for the world’s fastest-growing brands. The mission is simple: make retention better for everyone. The Recharge platform makes it easy for businesses to set up, manage, and grow their subscription revenue. Using data from over 100 million shoppers, Recharge continually innovates its product strategy to unlock new ways to acquire, retain, and maximize customer lifetime value. Trusted by over 20,000 businesses globally, Recharge is a hands-on partner working alongside industry leaders like quip, Dr. Squatch, Blueland, Estrid, Oats Overnight, and Bobbie.
- Website
-
http://www.getrecharge.com
External link for Recharge
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Santa Monica, California
- Type
- Privately Held
- Founded
- 2014
- Specialties
- eCommerce, Shopify, Subscriptions, Payments, and SaaS
Products
Recharge - subscriptions for ecommerce
Subscription Management Software
Recharge is the leading subscription management solution, helping ecommerce merchants of all sizes and product verticals launch and scale subscription offerings. Create fully-customizable product bundles, empower subscribers to manage their subscriptions through transactional SMS and the customer portal, and measure key data to make important business decisions.
Locations
-
Primary
Get directions
1507 20th St
Santa Monica, California 90404, US
Employees at Recharge
Updates
-
Subscription growth is increasingly driven by existing subscribers, and that shift raises the bar for every interaction brands deliver. When experiences feel fragmented or inflexible, trust erodes and long term value is lost. On February 12, Recharge CEO Oisin O'Connor and our product team are unveiling the latest tools, features and functionality to help you deliver the experience modern subscribers expect. They'll share how these updates are built for retention-led growth and how to use them with confidence across your brand’s subscriber journey. Save your seat: https://lnkd.in/eur2kqzA
-
Recharge Releases: The Modern Subscriber Experience is our latest product announcement webinar, led by CEO and co-founder Oisin O'Connor. On February 12 at 10AM PT, we’re unveiling: • A new customer portal built for engagement • Integrated upsell & cross-sell at the moments that matter • Loyalty tools that reward customers before they churn What’s new. Why it matters. How to use it. Save your seat to see what’s shipping: https://lnkd.in/eur2kqzA
-
-
If growth feels harder than it should, your retention strategy is probably the reason. Most subscription brands are pouring money into acquisition while quietly losing the majority of their customers within a year. The P&L still looks fine. Until it doesn’t. Luckily, Thomas Lalas (who quite literally wrote the book on retention) joined us to explain why broken retention economics make long-term growth mathematically impossible and how brands can shift their strategy to scale sustainably. If your plan for 2026 still starts with “increase spend,” read this first: https://lnkd.in/e43w4xfQ
-
-
Scale demands strong systems and clean execution. Good Ranchers consolidated their tech stack by partnering with Recharge, migrating more than 300,000 subscribers with no disruption to the customer experience. The result was a single platform built for growth, helping reduce churn by 32%, recover 72% of failed payments, and give teams the freedom to move faster without operational drag. Here’s how Good Ranchers built subscriptions they can continue to scale with: https://lnkd.in/eC8_KG_X
-
We're showing up at NRF 2026 with two experiences designed to help you connect, learn, and build retention strategies that actually work. Jan 12 at 7 AM: Exclusive wellness session for women in ecommerce with Domaine, Rivo, Loop, and rebuy at Othership Flatiron. Hot sauna, ice bath, breathwork, and connection time. https://lnkd.in/eqgsXNnV Jan 13 at 11 AM: Workshop with Shopify at Booth #5227 on turning one-time buyers into lifetime loyalists. Featuring real insights from LOLA - mylola.com on subscriptions, AI, and unified commerce. Who will we see in NYC?
-
Thrilled to be featured in Attentive's latest blog on top SMS & email integrations! 🙌 Their guide highlights how the Recharge + Attentive integration empowers brands to automate subscription reminders, recover churn, and drive upsells—all at the right moment. This is the power of a connected ecosystem. When great partners work together, our customers win. Read the full post here: https://lnkd.in/eBFA4DD8
-
Sightglass Coffee turned data complexity into clarity by migrating to Recharge. As subscriptions became central to their growth, the team realized they needed more from their subscription platform: real-time analytics, automation, and a partner built for scale. With Recharge, Sightglass gained complete visibility into the subscription lifecycle, making it easy to move from analysis to action. The team now tests and iterates with confidence, turning insights into measurable retention and revenue growth. Read how Sightglass Coffee simplified their tech stack to scale smarter: https://lnkd.in/eQUKAY4s
-
-
Atome Bakery has grown revenue 30% month over month since migrating to Recharge. Known for bringing authentic French sourdough to homes across Canada, Atome needed a subscription platform that could keep up with its momentum. With Recharge, the team rebuilt its build-a-box in weeks, improved conversion by 25%, and increased average order value by 15% all while simplifying operations and freeing time to focus on growth. Read how Atome scaled faster with a stronger subscription foundation here: https://lnkd.in/e3P2zY3i
-
-
Last call! We’re joining ShipBob and several industry experts this Wednesday, December 10, for BFCM Unpacked. 📈 Join us live to see fresh data from the busiest week in ecommerce and hear practical strategies to help you plan and grow in 2026. You’ll learn how to: ✔️ Build a fulfillment strategy that continues to drive sales after BFCM ✔️ Use data and automation to reduce manual work ✔️ Turn Cyber Week results into retention and marketing playbooks that keep customers coming back This is one of the few places you’ll get an early look at Cyber Week 2025 data. 🔗 Register to join us live: https://hubs.la/Q03Ql2hG0
-