Join us in celebrating our leaders who inspire and guide US each and every day. Your leadership and support make all the difference. From all of US, Happy Boss’s Day!
GuideWell Source
Government Administration
Helping transform and sustain our nation's health care ecosystem
About us
GuideWell Source is a leading administrative services company providing full-service, administrative business solutions for health programs. GuideWell Source, headquartered in Jacksonville, Florida, is the corporate shared services and parent company of its wholly owned subsidiaries First Coast Service Options, Inc. (First Coast) and Novitas Solutions, Inc. (Novitas), and GuideWell Allegiance, Inc. Guided by our values of doing the right things, the right way, the GuideWell Source family of companies is committed to conducting business with integrity and operational excellence while continuously improving our organization and business processes and providing fiscal responsibility in service to our customers. Our family of companies has strong relationships with business partners like the Centers for Medicare and Medicaid Services (CMS); deep traditional Medicare knowledge and strong program management capabilities necessary to service health plans, payors and government sponsored healthcare programs. Our vision, which includes maximizing market share and delivering exceptional service to a diversified customer base, aligns with the innovating and changing marketplace of health care solutions. We will achieve this through leveraging our deep knowledge and relationships as well as our core capabilities and remaining true to our mission of providing best value administrative services.
- Website
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http://www.guidewellsource.com
External link for GuideWell Source
- Industry
- Government Administration
- Company size
- 1,001-5,000 employees
- Headquarters
- Jacksonville
- Type
- Privately Held
Locations
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Primary
Get directions
Jacksonville, US
Employees at GuideWell Source
Updates
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October is Breast Cancer Awareness Month, and we want to take a moment to honor all the survivors and fighters of breast cancer. This month is dedicated to raising awareness and honoring the incredible strength of those affected by this disease. Prevention and early detection are crucial and can make a significant difference. Together, we can care for one another and create a community that fosters hope and healing.
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We are celebrating our customer service teams as part of National Customer Service Appreciation Week! This year’s theme “Mission: Possible” is the perfect way to describe our teams who always make what might seem impossible, possible. Thank you to our customer service teams and their outstanding efforts to make our mission possible. We are so proud to have you as part of US!
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We have some exciting news to share! For the eighth year in a row, our compliance and ethics program, the Navigator Program has been recognized with a Best Practice Award by the Health Ethics Trust! We have been recognized with a Best Practice Award for our “Tabletop Exercises: Preparing for Cyber Threats.” This meaningful accomplishment further demonstrates our commitment to doing the right things, the right way and our position as a leader of compliance program standards within the health care industry. Our family of companies is proud to have this recognition that shows our unwavering commitment to caring about what we do, those we serve and most importantly, one another.
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As part of our ongoing celebration for Hispanic Heritage Month, we are excited to spotlight our Provider Service Advocate, Aidee Fuentes! Aidee has been with our family of companies for four months and has shared with US how she celebrates and what this special month means to her. Thank you, Aidee! We are so glad you are part of US!
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We’re off to the races this October for Cyber Security Awareness Month! In our continuing efforts to protect, prevent, and prepare against cybersecurity attacks, our Information Security and Privacy team pit crew will use their winning formula to guide US through all of the twists and turns of today’s cyber threats. Our family of companies is starting our engines for the Cyber Security Grand Prix, staying vigilant and racing our way to #CyberSecurityAwareness!
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