"For us, a non-quality hire is someone that leaves within the first 6 months, and/or someone that's low in the first performance cycle". Robbie Simpson (Global Head of Talent Acquisition at Glovo) shares his playbook for defining and measuring quality of hire.
HIGHER Community
Think Tanks
Welcome to ‘the hive mind’ of global talent acquisition with over 12,000 community members
About us
Welcome to HIGHER, the world’s largest talent acquisition community with 12,000+ international members and counting. It’s for the people, who love people. HIGHER is a safe, inclusive space where in-house recruiters can share best practice, make new connections and plug into the ever-changing world of global TA. All united on a mission to level-up the industry of TA, together. A Chief Talent Officer on every board. Driven by a global community of TA leaders from the world’s fastest growing companies, HIGHER’s goal is to provide a levelling up for the talent acquisition function by amplifying the impact of the most ambitious professionals in this space. Our goal is to see talent acquisition with a seat on every board; we know that together, we can make this a reality.
- Website
-
https://www.higherhq.com/
External link for HIGHER Community
- Industry
- Think Tanks
- Company size
- 2-10 employees
- Headquarters
- San Francisco
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Events, Hiring, Community, Personal Development, Personal Growth, Networking, In-House Recruitment, Talent Acquisition, Personal Success, and Recruitment
Locations
-
Primary
Get directions
San Francisco, US
-
Get directions
London, GB
-
Get directions
New York, US
Employees at HIGHER Community
Updates
-
Hello Los Angeles! Last month we gathered with an incredible group of local Talent Acquisition leaders to launch the HIGHER Leaders Network in LA - creating space for the TA and people community to connect, share insights, and grow together. We were joined by leaders from companies like Pinterest, Zapier, ServiceNow, Lyft, DoorDash, Waymo, and Radiant, alongside our fantastic sponsor BrightHire! Some of the key themes discussed were: 💡 Moving from transactional hiring to strategic workforce design 💡 Measuring quality of hire 💡 Leveraging artificial intelligence responsibly 💡 How TA is becoming a critical business and revenue driver, not just a cost center
-
-
62% of companies aren't measuring quality of hire, and only 8% have a clear framework for measuring it. 🤔 How are you defining and measuring quality in your organization?
Quality of Hire: everyone’s talking about it, but very few have it fully defined (yet). During our recent HIGHER Community webinar on Quality of Hire, we asked TA leaders how far along they were in measuring it, and only 8% said they have a clear framework in place. At first glance, that might sound low, but I'd like to think that it actually reflects something far more encouraging. Most leaders are working on it. They’re testing, iterating, and trying to define what “quality” really means for their own business context. Because as the discussion made clear, there is no one-size-fits-all formula here. What counts as Quality of Hire for a hyper-growth scale-up might look entirely different for a mature enterprise. The goal isn’t perfect measurement, it’s meaningful measurement. In the conversation, leaders from Revolut, Glovo, and Ashby shared how they’re reframing QoH as a board-level metric, tying it directly to retention, productivity, and profitability. They’re asking questions like: 💡 What’s the cost of attrition or underperformance within six months? 📈 How quickly do new hires reach full productivity? 🧩 How does our hiring bar shape overall talent density? When you start linking those answers to commercial outcomes, the conversation naturally shifts from recruiting performance to business performance. For me, that’s the future of TA: less about “roles filled,” more about value created. So while only 8% have a framework today, the movement is already happening, and you’re not alone if you’re still defining what “quality” looks like for your organisation. 👉 How are you framing Quality of Hire in your business? Are you building your own model, or adapting one that already exists?
-
-
Training killer whales is just like dealing with candidates 🐋 Jennifer Anker Kaufman has experience with both. She says it's about building trust, reading subtle cues and adapting your approach to their needs.
-
“You’re not going to get a seat at the table as a strategic partner if you’re just an order taker”. In our latest podcast episode, we sit down with Jennifer Anker Kaufman, VP Global TA Illumio who shares her journey from recruiting in law firms to building trust and relationships that drive real impact. She explains why the human side of recruiting can never be replaced by AI, and how empowering talent partners changes everything. Listen for insights on: • Building trust and real relationships with candidates • Moving beyond “order taking” to earn a seat at the table • Why empowering your team is the key to unlocking their potential • The human side of recruiting that technology can’t replace 🎙️ Listen now: YouTube: https://lnkd.in/dSiZ5s8J Spotify: https://lnkd.in/dH_yh8Mn Apple Podcasts: https://lnkd.in/dnwJ9vvn
-
"We have to focus on the quality of the product. For recruiting, that product is our recruiter skill sets, our process, and being able to measure and improve it over time." 🎙️ James Lafferty, VP of Global Talent Acquisition and Mobility at Epicor
-
How do you keep your hiring process human, in an increasingly automated world? We sat down with James Lafferty, VP of Global Talent Acquisition and Mobility at Epicor for a discussion about scaling a global TA function without losing that all-important human touch. Listen to the latest episode of the Hiring on All Cylinders podcast for insights on: ⚖️ How Epicor balances speed, quality and cultural nuance when hiring globally 💼 Why today’s TA leaders must be ready to reshape entire workforces 🌎 Why authenticity remains your greatest hiring edge 🎙️ Listen now: YouTube: https://lnkd.in/ebYh9F3z Spotify: https://lnkd.in/eSg4Z6Fh Apple Podcasts: https://lnkd.in/e9bEkU99
-
What if your biggest hiring risk isn’t speed… but sustainability? On this week’s episode of Hiring on All Cylinders, Jerome Leclercq, Global Head of Talent at Wise joins us for an in depth look at what sustainable hiring really looks like. 💡 You'll hear Jerome's advice on: – “Hiring debt” and how to avoid it – Aligning candidate and stakeholder feedback – When performance data should drive TA strategy – Building in flexibility to avoid painful downsizing 🎙️ Listen now: YouTube: https://lnkd.in/eADVCQ-s Spotify: https://lnkd.in/eYzN96_M Apple: https://lnkd.in/ecNTVihN
-
🔍 Is your hiring strategy driving true business impact? Measuring Quality of Hire is the best way to find out. Quality of Hire is becoming one of the most vital metrics for talent leaders. So how do you turn it from a theoretical concept, to a measurable driver of your talent strategy? Join Kathryne Friend (VP Community at HIGHER Community) in conversation with Jonathan Beaney (Head of Talent Acquisition and Talent Operations at Revolut), Robbie Simpson (Global Head of Talent Acquisition at Glovo), and Jim Miller (VP of People & Talent at Ashby) as they share their advice, frameworks, and strategies. 📅 October 1st at 3pm BST / 9am CT / 10am ET 💻 Live webinar: Cracking the Code on Quality of Hire in 2025 🔗 Register now: https://lnkd.in/e-MW6W_g #Hiring #TalentAcquisition #QualityofHire #HiringStrategy #HIGHER
-