Patients around the globe often deal with patchworks of #healthcare or fragmented access to services. Affordable, comprehensive care can be extremely hard to find. 🇵🇪 In Peru, Intercorp wanted to establish affordable, high-quality health clinics that catered to the needs of an emerging middle class. They leaned into human-centered design, building a full-scale prototype of the clinic experience that patients could test out. Launched in 2019, Clínica aviva now offers 30 specialties, has performed more than 3,000 surgeries, and assisted with more than 5,000 births. Learn more at: https://lnkd.in/g7-m_H99
About us
IDEO (pronounced “EYE-dee-oh”) is a global design consultancy helping the world’s most audacious dreamers create braver tomorrows. We activate our science of design with the alchemy of our wide-eyed and wonderful creative people to make futures you can click, feel, taste, test, and believe in. Our early days were filled with designing groundbreaking physical products, but 40 years in, you’ll find that we’ve been busy working on the future of almost everything, from sustainable supply chains with H&M to design-oriented organizations with Ford, entire civic infrastructures with Intercorp—and so much more.
- Website
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http://www.ideo.com
External link for IDEO
- Industry
- Design Services
- Company size
- 501-1,000 employees
- Headquarters
- San Francisco, California
- Type
- Privately Held
- Specialties
- innovation, design thinking, social impact, product design, interaction design, organizational design, and consulting
Locations
Employees at IDEO
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Dennis Boyle
Partner and one of founding members of IDEO, Helping to guide IDEO's Health & Wellness Business
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Blake Squires
Dad, Founder, CEO, COO, Investor & Board Partner
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Oonie Chase
Design | Strategy | Data | Research | former IDEO, frog, W+K
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Barry Katz
Professor, California College of the Arts; Consulting Professor, Stanford University; Strategic Partner, Bridge2: Silicon Valley Advisors;
Updates
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IDEO reposted this
Live from the #HLTH show floor! On HealthTech Remedy, we always talk about finding practical uses for technology that solve real-world problems. I couldn't have found a better example than the IDEO booth. I had a great conversation with Tara Safaie about how IDEO uses human-centric design to "slay the monsters" of healthcare. These aren't mythical beasts, but the very real challenges we face every day: The Abominable Experience Monster: Slayn by partners like Teal Health with an FDA-approved, at-home cervical cancer screening test. The Entrenched Complexity Monster: Tackled at Mass General Brigham to break down silos and improve collaboration. The Ingrained Barrier Monster: Demolished with Kooth to scale a mental health app to 6 million teens in California. The Fragmented Systems Monster: Fought in Peru to create a unified, patient-focused clinic system from the ground up. This is what it's all about: focusing on the human—whether it's the patient, physician, or employee—to build solutions that actually get adopted and make a measurable impact. A huge thank you to Tara and the IDEO team for showing us how it's done. #HLTHUSA #HLTH #HealthTechRemedy #HumanCentricDesign #IDEO #HealthcareInnovation #PatientExperience #DigitalHealth #HealthTech HLTH Inc. HLTH USA Tim Showalter Paul Gerrard Trevor Royce MD MPH FASCO
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Between stigma and a lack of access, awareness, and coverage, it can seem impossible to get #mentalhealth care. Particularly when you’re a young person whose own parents might not believe in it. By banding together with hundreds of young people, Kooth Digital Health and IDEO were able to develop a set of evidence-backed behavioral health tools, engaging resources, and free health coaching with the California Department of Healthcare Services that young people actually wanted to use. Now, Soluna is available for free to 6 million youth in California, and its users slay stigma every time they open the app. Discover more in our case study: https://lnkd.in/dNxiRW2S
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IDEO reposted this
𝗟𝗜𝗩𝗘 𝗙𝗥𝗢𝗠 𝗛𝗟𝗧𝗛 𝗨𝗦𝗔 🦄 𝘿𝙚𝙨𝙞𝙜𝙣 𝙩𝙝𝙞𝙣𝙠𝙞𝙣𝙜 𝙢𝙚𝙚𝙩𝙨 𝙧𝙚𝙖𝙡-𝙬𝙤𝙧𝙡𝙙 𝙝𝙚𝙖𝙡𝙩𝙝.𝙉𝙤 𝙨𝙡𝙞𝙙𝙚𝙨. 𝙉𝙤 𝙩𝙝𝙚𝙤𝙧𝙮. 𝙅𝙪𝙨𝙩 𝙨𝙩𝙞𝙘𝙠𝙮 𝙣𝙤𝙩𝙚𝙨, 𝙨𝙩𝙤𝙧𝙞𝙚𝙨, 𝙖𝙣𝙙 𝙨𝙩𝙧𝙖𝙩𝙚𝙜𝙮. In this hands-on 𝗛𝗟𝗧𝗛 𝗦𝗸𝗶𝗹𝗹𝘀 𝗟𝗮𝗯 with IDEO, attendees used human-centered design tools to tackle healthcare’s toughest barriers, from empathy gaps to workflow friction. Thank you to all who joined us in designing a better way forward. #HLTHUSA #DesignThinking #HealthcareInnovation #HLTHSkillsLab
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Newton-Wellesley Hospital (NWH) came to IDEO for help navigating a maze of organizational challenges to deliver exceptional patient care. Together, we defined the future vision for the hospital, then dove into analogous research and in-hospital prototyping, changing fixed mindsets and ways of working. After the women’s imaging center overcame cultural barriers to provide a better mammogram experience, they became ambassadors, helping other departments take on their own monsters. The patient-centered approach led to innovative new practices, including Care Modes, which segmented patients based on how they prefer to receive information, and was built into the hospital’s EHR to help providers meet their needs at every touchpoint. Read the full story: https://lnkd.in/gqcniwu8
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Too often, #healthcare systems and companies fail to design solutions that meet the needs of both patients and clinicians. Women’s health in particular is rife with procedures and experiences that are unnecessarily uncomfortable, burdensome—and sometimes even painful. All of which can be barriers to care. As the number of women who are up-to-date on cervical cancer screening decreases, we partnered with Teal Health to create an at-home experience women can do themselves, easily, with one hand, while standing up. Not only did it win FDA authorization, but 87 percent of trial participants said they were more likely to stay current because of it. And now it’s been named one of the Best Inventions of 2025 by TIME magazine. Discover more in our case study: https://lnkd.in/gnHs9Hpt
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Barriers to #healthcare can feel monstrous, keeping us from reaching our full human potential. IDEO is proud to help our partners defeat monsters like outdated practices, inequitable access, broken experiences, and more. 🧟 Over the next week while our team is at HLTH USA in Las Vegas, we’ll be sharing a new Monster-of-the-Day and how our team focused on #HumanCenteredDesign to create healthier futures for all. Need help with a monster of your own? Get in touch at: https://lnkd.in/gAT4Cxud
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IDEO reposted this
SVP, Impact at Salesforce | Sustainability & Climate Leader | Driving Corporate Philanthropy & AI Access | Business for Social Good | Board Member
We're kicking off #Dreamforce with a celebration of innovation and technology at the Playmakers Lab at IDEO! This is how we start the week: with impact, fun, and empowering the next generation of innovators. 🚀 Dozens of Bay Area youth are here building essential AI and STEM skills through hands-on projects — like using AI to write and illustrate their own stories, and yes, even engineering miniature racecars! Huge thanks to our partners at aiEDU, Enterprise for Youth, The Hidden Genius Project, STEM Racing, and IDEO for making this possible. This experience is amplified by our latest commitments to the Bay Area, including: ➡️ $39 million to public schools, education nonprofits, and local children’s hospitals to equip educators and students with AI skills, as well as supporting local children’s hospitals. ➡️ $100 million from Marc and Lynne Benioff to UCSF Benioff Children’s Hospitals to advance world-class pediatric care. I hope you’re feeling as inspired as I am! You can learn more about our grants to education and healthcare here: https://lnkd.in/g8qDdVmB. Up next, see you at Dreamforce! 👋
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IDEO reposted this
Designing for the future doesn’t always start with dollars and blueprints. Sometimes, it starts with posters, dot stickers—and a smarter way to learn. As part of an early campus research initiative with IDEO, we heard a clear theme for deeper exploration: Our St. Jude Children's Research Hospital community—patients, families AND staff—expressed a desire for access to pantry essentials without leaving campus. We didn’t have full data or even high confidence in the idea. But we also didn’t want to let it languish waiting years for a new building, chasing full consensus, or debating hypothetical viability or feasibility. So, we prototyped it. We mocked up a “store” by taping up posters of recognizable products on cafeteria walls. Our community was invited to “shop the walls” using dot stickers. Three days. Minimal budget. No technology. Just posters, stickers and time. It was a modest investment that allowed us to learn more, get executive buy-in and subtly engage in a meaningful way. A scrappy, not sloppy, approach to an emerging insight that was all about human needs. Here’s what we learned: 💡People wanted help saving a trip to the store for essentials and showing up as “the hero” with prepared dinner for loved ones 💡Some items we assumed would be popular (ketchup!) —wasn't 💡Our community loved being part of the process. One employee said a program like this “makes me feel appreciated and cared for by St. Jude” Eight months later, those posters have became a real store—tucked inside an underutilized corner of our existing cafeteria. No new space. No additional FTEs. But a big impact. With continued leadership from our Food Services colleagues Michael Vetro and Lisa Franklin, this store is intended to remain a living prototype—constantly evolving to meet what’s next. We plan to continue testing the introduction of new products, new POS systems and future dinner programs. This is the ROI of innovation inside organizations: 🔹 Insights that inform real decisions 🔹 Engagement that creates momentum 🔹 Rapid solutions built for purpose AND for the people they serve #InnovationLeadership #StrategicDesign #OrgDesign #DesignThinking #HealthcareInnovation #Prototyping #StJude #HumanCenteredDesign
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“For far too long, there has been a strange disconnect. There’s been education on one side, and the workforce on the other. But actually, there’s a through-line from education to training and skill development to a career. When you think about it like that, you can ask how to get the right resources to support that continuum.” Keren Ruth W. Wong, IDEO Play Lab’s Senior Partnerships Lead sat down with Dr. Ron C. Smith, Salesforce’s Vice President of Philanthropy to discuss how to help young people thrive in a future that’s still taking shape, and why optimism, access, and play will matter more than ever. Read the Q&A: https://lnkd.in/gfexUC6U
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