Infosys Knowledge Institute

The global retail industry is set to hit $35.2 trillion in 2025, growing at a 7.65% CAGR—but growth isn’t the only story. IKI’s latest Retail Industry Outlook 2025 dives deep into how retailers are navigating inflation, geopolitical shifts, and climate challenges—while embracing AI, AR, composable commerce, and omnichannel experiences to stay ahead. Retailers that invest in tech, supply chain optimization, and #CustomerExperience will lead the way. Let’s shape the future of retail—one innovation at a time. infy.com/3J6Mr1t Sachin Jangam, CFA | Priyanka Haldipur | Infosys Knowledge Institute

"By tackling seemingly small topics with AI, we saved hundreds of hours of busy work — and reallocated that time to more meaningful areas." https://lnkd.in/gtVCpqcM Allianz Global Investors’ Thomas Schindler shares how the firm’s AI journey evolved from experimentation to real impact — from automating fund and client reporting to building ESG sentiment monitors that save hundreds of hours and unlock new value. In this episode of the Infosys Knowledge Institute, Atul Chaturvedi, Co-Head Insurance Europe at Infosys, speaks with Thomas Schindler, Global CFO at Allianz Global Investors, about how AI is reshaping asset management, redefining workflows, and helping humans focus where they add the most value. #AI #AssetManagement #Automation #EnterpriseAI #Insurance #Innovation #Infosys #InfosysKnowledgeInstitute Kannan Amaresh

"Build a culture of continuous learning. Invest in your people. And align priorities — not in silos, but across the entire enterprise." infy.com/3IRPD0K Foot Locker’s Sunita McCoy shares her three key takeaways for quality leaders navigating the AI era. In this episode of the Infosys Knowledge Institute podcast, Samad Masood speaks with Sunita McCoy, Global Leader for Platform Quality Engineering, Observability, and DevX at Foot Locker. They discuss how to embed quality into software development, balance innovation with governance, and drive enterprise-wide alignment. #quality #enterpriseAI #innovation #governance Vinod Angalakuditi Bhagi Devalaraju Christine Cassen Calhoun Simran Dhaliwal Infosys Quality Engineering Shalini Suman

"It's not just about writing a code or testing a scenario — it's about building trust, security, and reliability in everything we deliver." infy.com/43eJkLw LPL Financial's Mamatha Pathipati shares how regulatory precision, zero tolerance for errors, and uncompromising security shape software development in financial services. In this episode of Ahead in the Cloud, Chad Watt speaks with Mamatha Pathipati, Senior Vice President of Technology at LPL Financial, about the mission-critical role of quality engineering in a highly regulated industry. #qualityengineering #financialservices #compliance #cybersecurity #trust #InfosysFinancialServices #InfosysQualityEngineering #InfosysTopaz Infosys Topaz

AI talent is in short supply, so why not grow your own? Forward-looking organizations are teaming up with universities to train the next generation of AI-ready professionals, and hiring straight from that talent pool. Read: https://lnkd.in/gAANEQB9 Priyanka Haldipur Anmol Jain Shreshta Shyamsundar Infosys Consulting Frederik Anseel #futureofwork #humanAIcollaboration #AIFirstorganizations #IKI

AI isn’t just replacing roles — it’s creating new ones. Entirely new job families are emerging where human creativity and emotional intelligence meet machine precision. Read: https://lnkd.in/gAANEQB9 Priyanka Haldipur Anmol Jain Shreshta Shyamsundar Infosys Consulting Frederik Anseel #futureofwork #humanAIcollaboration #AIFirstorganizations #IKI

Six powerful trends are transforming the CPG, retail, and logistics industries in today’s dynamic market and setting the course for the future. Full report: infy.com/47JWbbR Welcome to our 2025 Consumer, Retail, and Logistics Journal. In this journal, we share our view of a few multimodal AI capabilities in different parts of the value chain in consumer, retail, and logistics industries that have matured in terms of adoption and value realization. Rahul Ubgade, Pankaj Gupta, Sachin Jangam, CFA, Kunal Puri, Kshitij Shah, Srinivas Polisetty, Ravindar Vanam, Alkistis Papantoniou, Samad Masood, Priyanka Haldipur, Amit Deshpande, Rashima Basu, Yukti Agarwal, Saugata Ghosh, Sreemathy H, Vanshika Agrawal Infosys Consumer, Retail & Logistics; Infosys Consulting; Infosys Topaz Natalie Heizmann Infosys Equinox #consumer #retail #CPG #enterpriseAI

The Infosys Knowledge Institute is now on YouTube! Explore cutting-edge insights, inspiring stories, and expert perspectives all in one place. Subscribe now: infy.com/4n3alIZ Be the first to watch our latest videos and stay ahead in the world of innovation and technology. Hit that subscribe button and join the conversation! The Infosys Knowledge Institute is the thought leadership and research arm of Infosys. We deliver fact-based insights to help business leaders drive performance. #InfosysKnowledgeInstitute #YouTubeLaunch #SubscribeNow #Innovation #ThoughtLeadership Infosys Infosys Consulting Infosys Topaz Infosys Cobalt Infosys Aster Infosys Consumer, Retail & Logistics Infosys Manufacturing Infosys Engineering Services Infosys Financial Services Infosys Communications, Media and Technology Practice Infosys Energy Infosys Public Services Infosys Life Sciences Infosys Healthcare Infosys Insurance Infosys Americas Infosys Europe Infosys BPM Infosys Quality Engineering Jeff Kavanaugh Samad Masood Ramesh Narayan Christine Cassen Calhoun Anupriya A J Kate Bevan Priyanka Haldipur Chad Watt Yulia De Bari Harry Keir Hughes Snehal Bhosale Dode Bigley Taniya Chandra Dylan Cosper Pragya Rai Isaac LaBauve Pramath Ph.D. Nidheesh Bhaskaran Nikki Seifert, PhD

Simple automation keeps teams stuck in reaction mode, fighting fires instead of driving business value. Enter agentic AI. Read: infy.com/476AzEp SomaSekhar Pamidi and Harry Keir Hughes explain how, with agentic AI, the future operating model for ITOps is both hybrid and intelligent, a combination of humans, traditional AI, agentic AI, and automation. #agenticAI #automation #generativeAI #operatingmodel Infosys Topaz

Hyperscalers: The Secret Sauce for QSR Success In the fast-paced world of quick service restaurants, speed and efficiency are everything. But fragmented systems and manual processes often slow down operations and cloud decision-making. Discover how Infosys helped a leading coffeehouse chain unify operations across 15,000+ stores using a hyperscaler-powered platform — driving 53% operational cost savings, enhancing inventory visibility, and meeting environmental impact goals across 8 key areas. From order management to #SupplyChainOptimization, #hyperscalers are transforming how #QSRs operate — enabling real-time insights, streamlined processes, and smarter decisions. Read the full story: infy.com/43kudAf Akila Priyadarshini | Priyanka Haldipur | Infosys Knowledge Institute