Started off the The 2025 NACS Show with a bang! 🔥 Last night, we co-hosted Refueling Retail: Happy Hour Edition with Toshiba Global Commerce Solutions! Between the delish food, the conversations, and the connections, it was one for the books! If you were there, you know what we mean!🤭Tag a new friend or someone you caught up with last night!
Kitestring Technical Services
IT Services and IT Consulting
Bentonville, Arkansas 27,889 followers
Bringing together talented people, influential ideas, and a mission-driven culture to turn visions into tangible value.
About us
Kitestring is a technology consulting partner with deep expertise in Retail and Supply Chain. For over 25 years, we’ve helped companies modernize systems, streamline operations, and build the technical foundation for lasting success. We deliver practical, effective solutions across three core service areas: 1. Consulting In Retail, our engagement helps you assess and evolve your store’s technology. We don’t just evaluate systems; we understand the ripple effects: customer expectations, employee enablement, and operational costs. The program includes a discovery session, interviews, a core systems selection study, and a step-by-step plan for implementation. You’ll leave with a clear, de-risked roadmap tailored to your goals. In Supply Chain, our structured engagement guides you through the complexity of selecting the right operational software, whether it’s a YMS, TMS, WMS, or beyond. Over multiple weeks, we lead discovery sessions, conduct critical interviews, and organize a core systems selection study to help clarify what you need and why. Whether you’re faced with evaluating 10 to 20 software vendors or integrating old tech with new, we bring clarity to the chaos. From requirements gathering to execution, we help you move forward with confidence. 2. Custom Design & Development From new builds to technical debt, we design and engineer the solutions your operations demand. Our development team combines industry knowledge with clean code to ensure every product is usable, scalable, and relevant to your business context. 3. Talent Solutions In any industry, finding the right technical talent is hard. We offer tailored options: Technical Interviewing, Direct Hire, Right to Hire, Co-Engineering, and Durable Team Deployments. With retail and supply chain-focused recruiters, developers, and architects, we go beyond generic staffing. We’re transparent, selective, and deeply technical because hiring right should never be left to chance.
- Website
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http://www.kitestring.com
External link for Kitestring Technical Services
- Industry
- IT Services and IT Consulting
- Company size
- 51-200 employees
- Headquarters
- Bentonville, Arkansas
- Type
- Privately Held
- Founded
- 1998
- Specialties
- Point of Sale, I.T. Consulting Services, Payment systems, Mobile App Development, Data Science, Retail Technology, Product Management, Full-Stack Development, Software Engineering, and Supply Chain
Locations
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Primary
908 S Walton Blvd
32
Bentonville, Arkansas 72712, US
Employees at Kitestring Technical Services
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Matt Waller
William Dillard II Endowed Leadership Chair | Sam M. Walton College of Business
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Randy Doughty
Senior Principal Software Engineer at Kitestring Technical Services
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Lenny Rizzo, MBA - PMP Certified
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Jason Todd
Simplifying Complex Retail Systems | Principal Architect | Retail Tech & Integration Strategist
Updates
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Meet the Kitestring team heading to The NACS Show 2025 👋 Swipe to see who you’ll meet on the show floor and what they’re excited to talk about! . . . Eugene Park, Brent Wells, Jason Todd, Justin Clark, Lindsay (Schmidt) Schwab, Nick Berman, Michael Leister, PMP, MA, Tim Webb
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Keep reading to see where you can find the Kitestring team at The NACS Show 2025! ⬇️ We’re so excited to be co-hosting events with industry leaders and showcasing innovative demos alongside retail tech innovators in their booths! 📅Tuesday, Oct 14 - Refueling Retail: Happy Hour with Toshiba Global Commerce Solutions* 📅Wednesday, Oct 15 - Starbucks Roastery Breakfast with GK Software SE* - GK Booth: S3575 - Toshiba Booth: S5388 - OWL Services Booth: S4143 - Refuel RendezVU Happy Hour with Elo Touch Solutions + Tote.ai* 📅Thursday, Oct 16 - GK Booth: S3575 - Toshiba Booth: S5388 - OWL Services Booth: S4143 📅Friday, Oct 17 - GK Booth: S3575 - Toshiba Booth: S5388 *Invite-only events. 👉 To request an invitation or set up a meeting, email us at sales@kitestring.com.
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We’re teaming up with GK Software SE, Altaine, and Perfect Company to showcase how c-stores can elevate foodservice through integrated tech. The live demo brings together food order kiosks, self-checkout, mobile, and third-party ordering to show how integrated technologies create a frictionless and flexible customer journey. This demo shows how the right tech stack can: ✅ Drive customer loyalty ✅ Boost revenue per visit ✅ Streamline operations ✅ Future-proof your store Today’s c-stores can’t just be “gas and go.” They need to deliver food, fuel, and a seamless digital experience in one place, and we’ll show you how. Come see the demo (and the Kitestring team😉) in the GK booth S3575!
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What does a sandwich shop have to do with c-store tech? More than you think. In September’s edition of Behind the Counter, Kitestring’s own Jason Todd breaks down RaceTrac’s bold move to acquire Potbelly, and why it’s more than a foodservice play. His take? Once a c-store steps into serious food, the tech stack has to keep up. Pumps, kitchens, mobile, loyalty, and delivery all need to sync in real time. The retailers who solve for speed of integration, not just shiny new systems, will be the ones to win. Catch Jason’s full perspective and more in the September newsletter. 👇 https://lnkd.in/gHVgSc5i
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Sandwiches, skeletons, and shoplifters. September’s Behind the Counter is packed! We are looking at how RaceTrac’s Potbelly deal is shaking up c-store tech, why Halloween is set to smash spending records, and how loyalty programs are getting smarter (and carding you in the process). We also dive into the risks of legacy tech, the surprising power of nostalgia, and the fine line retailers must walk between fighting theft and keeping customer trust. Retail is moving faster, getting more personal, and leaning harder on tech. The challenge is making sure shoppers feel the magic instead of the mechanics. 👉 Read the full September edition below!
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Refuel RendezVU is the after-party you don’t want to miss! Join us at Chicago’s iconic rooftop for skyline views, elevated small plates, and top-shelf pours. Just steps from McCormick Place and protected from Chicago’s unpredictable weather. Excited to host this event alongside Elo Touch Solutions and Tote.ai. Space is limited and RSVP is required. Email sales@kitestring.com to save your spot.
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September Sneak Peek 🔍 The next issue of Behind the Counter drops soon and here’s a quick look at what’s inside. One headline we’re watching? “Gartner predicts Fortune 500 companies won’t eliminate human agents anytime soon” Kitestring’s own, Jared Smith, weighs in: “The smartest move isn’t trying to automate everything, it’s giving customers choice. Let AI handle quick, transactional stuff for those who prefer speed, while always keeping the option of a human for people who value empathy, nuance, or just reassurance. Forcing everyone into bot-only experiences risks eroding trust; making it opt-in builds trust and adoption.” Want more insights like this? Subscribe now! Subscribe on LinkedIn: https://lnkd.in/gpaCcRsy Subscribe on the web and get it straight to your inbox: https://lnkd.in/gUffw8d3
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We’re headed to Chattanooga for F3: Future of Freight Festival on October 21–22! Kitestring’s Daniel Burdick, Travis Ebert, and Lindsay (Schmidt) Schwab will be there connecting with freight and logistics leaders about what’s next in supply chain tech. At Kitestring, we pair a network of supply chain industry experts with technical expertise in software systems. That combination brings practical domain insight together with the ability to act on it. We help freight and logistics leaders modernize core supply chain systems such as WMS, YMS, and TMS, as well as order management, through custom development, integrations, and end to end implementation. We also guide the build vs. buy decision and help map integrations across your stack. Who else is heading to Chattanooga? Let’s connect at #F3!
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Modernization is no longer optional, it’s essential. In our latest article, we break down the key steps to a successful supply chain tech modernization, from building a strong business case to preparing teams and reducing risk during implementation. Read the full breakdown here 👉https://lnkd.in/gCbdSBxY Huge thanks to Daniel Burdick and Travis Ebert for offering their insight and supply chain expertise to help bring this piece to life.
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