Koalafi

The holiday shopping season is here. Are merchants ready for today’s non-prime shoppers? 🎁🛒 In our holiday shopping pulse, new Koalafi customer insights reveal: - Nearly half of non-prime shoppers plan to spend $500+ this holiday season - 3 in 4 non-prime shoppers say flexible financing makes shopping more accessible - Financing is a top decision factor when choosing retailers, second only to discounts ➡️ Discover what this means for merchants and how to prepare: https://lnkd.in/en26Ymri

As Customer Service Week wraps up, we want to recognize our incredible Merchant and Customer Support Teams. Whether they’re solving problems, building better tools, or supporting from behind the scenes, these two teams show up every day with heart, hustle, and a commitment to getting it right. Their exceptional dedication makes a real difference for our merchants and our customers. We’re proud, we’re grateful, and we’re better because of them.

We’re thrilled to introduce the newest members of the Koalafi team: Charles Sievers, Chris Drewes, Gerald Melgar, Meg Shaner, Moses Webb, and Tessa Everington. This group brings fresh ideas, expertise, and energy to help us grow and better serve our merchants, partners, and customers. We couldn’t be more excited to have them on board this month. Welcome to the Koala-fam! 🐨

⏳ Time is running out: Voting ends 10/2! Thanks to the incredible support of our partners, Koalafi has been honored as a winner or finalist for the past two years in Furniture Today's Reader Rankings poll. Here's how to vote for us as Best Consumer Finance Company in 2025! How to vote for Koalafi (it’s quick & easy): 1️⃣ Head here 👉 https://lnkd.in/e4YAenGv 2️⃣ Scroll to the Finance section 3️⃣ Nominate Koalafi for Best Consumer Finance Company

Thank you to our amazing partner, Mattress By Appointment, for hosting another fantastic Annual Convention in Denver, CO! This was an incredible opportunity to connect with new dealers, celebrate top performers, and collaborate on strategies to help dealers reach the Next Level. The energy, passion, and commitment in the room were truly inspiring. We’re grateful for Keith Mackey, Edwin Shoffner, Leslie Rinehart Crickman, and  Katie Hein's leadership and partnership and are excited about all that we’ll accomplish together before we meet again in 2026! 🐨

We’re excited to be in San Antonio this week for the Merchant Advisory Group Payments Conference 🎉 Come meet the Koalafi team at Booth 511 to chat Texas BBQ, koalas 🐨, and how we’re helping merchants drive growth.

We’re headed to the MAG Payments Conference 2025 in San Antonio! From September 8 - 11, Dawn Profitt, Keith Smith, Kevin Schiess, Mark Denman, and Scott Patrick will be at Booth 511, joining the conversation around smarter, more inclusive payment experiences. If you're focused on driving traffic, converting more shoppers, and building long-term loyalty, swing by our booth to learn more about Koalafi’s lease-to-own payment option.

In Furniture Today, our EVP of Sales, Mark Denman, recently shared how lease-to-own expands consumer choice and drives merchant growth. Nearly 40% of customers picked a higher-quality or more expensive product because a lease-to-own payment option was available. Bigger carts, stronger loyalty, and more sales. That’s the power of helping merchants reach non-prime consumers who want to shop with them. Read the full article here: https://lnkd.in/eCRivwAv

We’re excited to celebrate Deisy Randolph as our most recent KoAllStar! Deisy truly lives the spirit of “how can this be better?” with her initiative, collaboration, and dedication. She confidently takes on complex merchant challenges, supports our Spanish-speaking merchants and their customers, and uncovers new ways to improve our processes. Her positive attitude and passion for helping others inspire her team and ensure every merchant and customer feels supported. Thank you, Deisy, for your energy, hard work, and leadership by example. You’re making a difference every single day for your teammates, our merchants, and our customers.

Koalafi is a proud partner of the Home Furnishings Association - HFA, the largest North American trade organization dedicated to supporting home furnishings retailers through programming, education, and advocacy. Like us, HFA is committed to helping merchants succeed by providing valuable tools, resources, and partnerships that drive growth. It was a pleasure connecting with so many HFA members at Las Vegas Market | ANDMORE® in the HFA Resource Center, a perfect gathering place for meaningful conversations and fresh ideas. We’re already looking forward to reconnecting at High Point Market Authority later this fall.