Marketplace Risk

💂♀️ #MRGS25 CONFIRMED SESSION: From Red Lights to Green Lights: Reframing Trust & Safety 🎤 Speakers: - Emer Cassidy, Head of Trust & Safety, Zalando - Ailís Daly, Head of Trust & Safety, EMEA, WebPurify, an IntouchCX Company - Katy McCabe, Global Head of Live Policy, TikTok Trust & Safety (T&S) teams are often seen as the department of “no.” In reality, the best T&S leaders enable innovation by asking, “How can this be done safely?” This session will explore how reframing Trust & Safety as a driver of business growth — not just a compliance function — can accelerate innovation, ROI, and user trust. Through real-world examples from leading platforms, panelists will share how to move from reactive enforcement to proactive enablement, build influence with product and commercial teams, and design safety into the user experience from the ground up. Key Takeaways: - How to position Trust & Safety as a strategic business partner, not a blocker - Examples of T&S initiatives that drove measurable user growth, retention, or revenue - Frameworks for aligning safety, product, and commercial goals - Lessons in influencing senior stakeholders and shifting company culture toward proactive safety. 🔎 Join TikTok, WebPurify, an IntouchCX Company, Zalando and hundreds of industry leaders from the Marketplace Risk Global Summit and be part of this incredible experience! 👉🏼 Register now! https://lnkd.in/eqVY9h4H

🎙️✨ NEW PODCAST EPISODE: Marketplace Taxation Compliance — An Overview 🎧 In this episode of the Bulletproof Your Marketplace podcast, Jeremy H. Gottschalk dives into the crucial topic of marketplace taxation with Nick Furtwengler, Senior Tax Manager at Miller Cooper & Co., Ltd. Nick shares his extensive experience navigating state and local tax obligations for digital marketplaces, to the challenges posed by remote work and multi-state operations. Listeners will gain practical insights into sales tax compliance, worker classification pitfalls, and strategies for tracking state-by-state sales. Whether you’re a founder, legal counsel, or marketplace operator, this episode equips you with actionable takeaways to manage risk, avoid costly penalties, and ensure your platform is legally sound and scalable. Tune in to understand why taxes are not just a compliance obligation but a strategic consideration for every marketplace. 🔗 Listen to the episode here! https://lnkd.in/eziG3jQw

Thank you, Dublin! 🇮🇪 A huge thank you to everyone who joined us at the Marketplace Risk Dublin Meetup — your insights, energy, and passion made it an incredible evening! 🌟 We can’t wait to see you next at the Marketplace Risk Global Summit 2025 in London on November 10–11. Get ready for two days of learning, networking, and shaping the future of trust and safety in digital platforms. 🌍✨ 🔗 Save your spot: https://lnkd.in/gY_pBRS

Did you know that insurance can be one of the most powerful growth drivers for digital platforms? 🤔 In the latest episode of the 'Bulletproof Your Marketplace' podcast, Garrett Johnston, Senior Vice President at Marsh, joins us to discuss why insurance is far more than a safety measure — it’s a strategic tool that builds trust, supports compliance, and unlocks scalable growth for marketplaces and digital platforms. 💡 Our new blog post breaks down the key insights from their conversation, including how to work with specialized brokers, which insurance policies every startup should know, and why risk management is central to platform success. 🚀 👉 Read the article here: https://lnkd.in/eBzmYDuC 🎧 And if you want to dive even deeper, listen to the full podcast episode here: https://lnkd.in/ePkVrE8Q

💂♀️ #MRGS25 CONFIRMED SESSION: Cultivating Trust & Safety through Community Empowerment and Education 🎤 Speaker: - Sophie Walsh, Head of Trust & Safety, Depop This session will explore key themes in trust and safety for online marketplaces, focusing on cultivating a culture of trust through community empowerment and education. It will examine the future of trust in the context of AI advancements and emerging risks, providing strategies for navigating this evolving landscape. The discussion will also cover the challenges of scaling trust and safety operations as marketplaces grow to millions of global users, highlighting the investments businesses make to protect both buyers and sellers. Additionally, the session will emphasize the concept of “trust by design,” illustrating the power of cross-functional collaboration between product, engineering, and marketing teams—from ideation to launch and iteration—to embed trust and safety throughout the product lifecycle. 🔎 Join Depop and hundreds of industry leaders from the Marketplace Risk Global Summit and be part of this incredible experience! 👉🏼 Register now! https://lnkd.in/eqVY9h4H

🤝 Marketplace Risk Global Summit 2025 See you on November 10–11, 2025 at The Minster Building, London, UK! 💂♀️ Connect with innovators, risk experts, and digital platform leaders from around the world. Share experiences, learn from real-world case studies, and collaborate on solutions that drive platform safety and growth. 🔗 Reserve your spot: https://lnkd.in/eqVY9h4H

🚀 The Draft Agenda Is Here! We’ve released the draft agenda for the Marketplace Risk Global Summit 2025, happening November 10–11 in London — and it’s nothing short of spectacular. 🌍 Join 500+ industry leaders for two days of unmatched insights into digital risk, trust & safety, regulatory compliance, and technology innovation. Featuring 70 peer-led sessions and 120+ expert speakers from top global brands — including Amazon, Bumble Inc., Bolt, Deliveroo, DoorDash, Google, Lime, Meta, Lyft, TikTok, Uber, Vinted, Visa, Zalando, and many more. Don’t miss this chance to learn, connect, and lead the conversation shaping the future of platforms and marketplaces. 👉 Explore the amazing agenda and speakers! Secure your spot now: https://lnkd.in/gFvMxbag

It’s almost showtime! 🎉 The Marketplace Risk Dublin Meetup, hosted by Trulioo, kicks off tomorrow, October 15. 🇮🇪 Join an incredible community of marketplace innovators, risk experts, and platform leaders for an evening of insight, connection, and collaboration. This is where the conversations shaping the future of trust and safety in the digital economy begin — don’t miss your chance to be part of it. 🌍 👉 🚨 Last call to reserve your spot: https://luma.com/p8u6jjsw

💂♀️ #MRGS25 CONFIRMED SESSION: Beyond Detection: Scaling Age Assurance with Context-Aware Filtering Models 🎤 Speaker: - Katerina Kolomeytseva, ML Engineer, Bumble Inc. Accurately moderating age-related content is essential for platform safety—but AI models often misclassify casual age mentions, overwhelming moderation queues. This session presents a two-layered system deployed at a large social platform with millions monthly active users. The first multilingual classifier flags potential underage content; a second, context-aware filter analyzes behavior patterns to refine decisions. This approach reduced false positives, accelerated sanctions, and improved moderation efficiency. Attendees will learn how to build scalable workflows, leverage behavioral signals for precise filtering, and elevate compliance—all while boosting user trust and operational effectiveness. 🔎 Join Bumble and hundreds of industry leaders from the Marketplace Risk Global Summit and be part of this incredible experience! 👉🏼 Register now! https://lnkd.in/eqVY9h4H