𝗣𝗿𝗼𝘁𝗲𝗰𝘁𝗶𝗻𝗴 𝗼𝘂𝗿 𝗣𝗹𝗮𝗻𝗲𝘁 𝗮𝘁 𝗠𝗦𝗫 Sustainability is a growing movement across MSX. Whether it’s launching ambitious programs and innovations for clients, or introducing everyday actions across our global business, we’re taking bold steps to reduce our carbon footprint and build a greener future. Take a look at our new Sustainability for the Planet webpage to find out how we’re turning our commitment into impact, and empowering our teams through initiatives, guidance, and support, helping us all contribute to real change: https://lnkd.in/eQUucXPD Loredana Tomassetti Nobile #MSXSustainabilityVision #GreenFuture #MSXSustainability #ProtectingThePlanet
MSX International
Business Consulting and Services
Detroit, Michigan 281,137 followers
Driving Transformation in the automotive retail industry
About us
For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. With an unwavering commitment to excellence, we empower our clients to unlock their full potential through the combination of people, processes and technology. Equipped with innovative tools, extensive industry knowledge and passion for revolutionizing retails operations, we strive to inspire and drive our clients towards success. As the mobility industry undergoes a transformative journey, we stand as the catalyst for its success. Join us on this extraordinary path, where together, we will shape the future of mobility. MSX focus areas include: Consumer Engagement Warranty and Repair Efficieny Diagnostic and Repair Engancement Parts, Accessories and Service Performance Techninal Information Sales Performance and Distribution Actionable Insights Learning
- Website
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http://www.msxi.com
External link for MSX International
- Industry
- Business Consulting and Services
- Company size
- 5,001-10,000 employees
- Headquarters
- Detroit, Michigan
- Type
- Privately Held
- Specialties
- automotive industry, sales distribution, warranry management, customer engagement, technical publications, learning, technical information, data and insights, aftersales, repair optimisation, retail business tranformation, Consumer Experience, sales performance, EVs , and new agency models
Locations
Employees at MSX International
Updates
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Ever wondered how MSX helps drive the future for leading mobility brands? Watch this brief video to see Andrea Sorrenti, Deputy CEO, explain how our decades of experience give us a unique perspective of the industry. This expertise enables us to use the power of data, technology innovation, and experience to build tools and solutions that create value and meet the precise needs of our clients. #MSX #MobilitySolutions #MSXInnovation #MSXInsights
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𝗪𝗵𝗮𝘁 𝗗𝗿𝗶𝘃𝗲𝘀 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻? Understanding customer satisfaction starts with the right metrics. MSX CX Consultancy combines NPS, CSI, sentiment analysis, benchmarking, and mystery shopping to give you a complete view of performance. Our dashboards turn data into action, helping you improve every step of the customer journey. Explore our CX dashboard capabilities: msxi.com/cx-consultancy #CustomerInsights #CXMetrics #MSXConsultancy #DataDrivenCX
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World Mental Health Day was a powerful reminder of the importance of compassion and our shared responsibility to support mental wellbeing, both at work and at home. At MSX, we are committed to ensuring everyone feels welcome, reassured, and supported. Among our initiatives is our new MSX ReBalance Program, helping parents transition back after parental leave with onboarding, learning resources, and ongoing support. We also run employee-led Lunch & Learn sessions focused on wellbeing and mindfulness, encouraging open conversations and growth. We believe a sustainable workplace is one where individuals feel valued, supported, and empowered, especially during life’s big transitions. Together, every day, we’re building a workplace where everyone feels valued and supported. https://lnkd.in/ejBy8WU9 Loredana Tomassetti Nobile #WorldMentalHealthDay #MSXReBalance #WellbeingAtWork #LunchAndLearn
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𝗘𝗺𝗽𝗼𝘄𝗲𝗿𝗶𝗻𝗴 𝗣𝗲𝗼𝗽𝗹𝗲 𝗮𝘁 𝗠𝗦𝗫 Our Sustainability commitment to our People includes creating a thriving, inclusive community where every voice is heard and valued. As a global, multicultural company, we champion diversity, equity, inclusion, and belonging, ensuring that every team member feels respected and supported. Our culture promotes equal opportunities for all in a workplace where everyone can grow and succeed. Take a look at our People and Sustainability webpage to see the incredible work our teams are doing to drive positive change: https://lnkd.in/ecu3PEyN Loredana Tomassetti Nobile #MSXSustainability #PeopleFirst #DEIB #PeopleandSustainability
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𝐌𝐨𝐭𝐢𝐯𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐌𝐨𝐧𝐝𝐚𝐲𝐬 This week’s Monday Motivation features the inspiring words of Valerie Bocquillon, our Global Talent Attraction Manager, who reminds us that by committing to our people and leading with empathy, we’re building a culture where everyone can thrive. For more on our Vision, see: https://lnkd.in/evEQxBgz #MotivationalMonday #TeamInspiration #MSXVision #Innovation #Teamwork
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𝗨𝗻𝗹𝗼𝗰𝗸𝗶𝗻𝗴 𝘁𝗵𝗲 𝗣𝗼𝘄𝗲𝗿 𝗕𝗲𝗵𝗶𝗻𝗱 𝘁𝗵𝗲 𝗠𝗲𝘁𝗿𝗶𝗰𝘀 What if the numbers you track could tell a deeper story? In our latest article, we explore how data and AI are reshaping the automotive industry—not just for efficiency, but for strategic transformation. Discover how MSX is going beyond the numbers to drive smarter decisions and real-world impact. Read the full article: https://lnkd.in/en2QgCum #DataDriven #AutomotiveInnovation #MSX #BeyondTheNumbers
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𝗦𝗲𝗲 𝗖𝗫 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝗰𝘆 𝗶𝗻 𝗔𝗰𝘁𝗶𝗼𝗻 Discover how MSX CX Consultancy empowers automotive brands to deliver exceptional customer experiences. From intelligent dashboards to expert coaching, our solution helps you identify gaps, implement improvements, and build lasting loyalty. Want to see how it works for your business? Get in touch: msxi.com/cx-consultancy #CXInnovation #AutomotiveExcellence #MSX #CustomerJourney
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Most professionals aren’t cyber-ready. Here’s how to change that. Our latest poll reveals a striking insight: many professionals don’t feel fully equipped to tackle cybersecurity threats. That’s why MSX offers comprehensive risk assessments and continuous monitoring to help OEMs and their partners stay ahead of attacks. Read our latest article on how to prevent incidents before they happen. Awareness is the first step. Prevention is the goal. #CyberSecurityAwarenessMonth #MSXCybersecurity #RiskAssessment #ContinuousMonitoring #MobilitySecurity
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At MSX, we're passionate about sustainability and making a positive impact on the environment and the people within and outside of MSX. We’re proud to showcase our newly published 2024 Sustainability Report, which summarizes our accomplishments and details our roadmap for future initiatives. Within its pages, you will discover our sustainability journey, key milestones, our plans and initiatives for People, Planet and Prosperity, and a clear vision for the years to come. Read the report here: https://lnkd.in/eJTYnzcR Loredana Tomassetti Nobile #MSXSustainability #Sustainability #PeoplePlanetProsperity