National Recovery Agency

Gut vs. Grid: Balancing Intuition and Intelligence in Executive Decision-Making - Sponsored by NICE In high-stakes environments, leaders often rely on intuition to guide decisions—but how does individual instinct or the "gut" compare with the cold hard logic of artificial intelligence? This session explores the dynamic interplay between personal intuition and group insight in executive decision-making. Thu, Oct 09, 2025, 11:15 AM - 12:00 PM (CDT) River Ballroom Speakers: Steve Kusic CEO - National Recovery Agency Mark Cavin CEO - Collections Intelligence LLC Eric Krauss Sony Interactive Entertainment

🥇 Steve K. and National Recovery Agency were one of our very first Premier Members when we launched DebtLink in 2022 as the ARM industry's first searchable Vendor directory. We're very excited (and thankful) 🙏 to welcome them back for another year in the Collection Agency category. National Recovery Agency (NRA) is a nationwide provider of accounts receivable management with a long list of Honors and Awards including #1 Top Performing Agency for a leading Debt Purchaser in 2024. They have been helping their consumers resolve financial obligations since 1976 and are committed to 100% customer satisfaction. You can learn more about National Recovery Agency & DebtLink here 👇 : https://lnkd.in/e4JSWBXD #healthcarefinance #collections #utility #telcom #municipal #medical #smallbalance

Join the ACA Huddle this Wednesday at 11 A.M. CST for a practical look at the Reassigned Numbers Database (RND) and how it protects agencies from #TCPA liability. We’ll also cover key compliance pitfalls and what growing adoption means for the industry. Register here: https://lnkd.in/g5XMX94f #ACAHuddle #Compliance #TCPA #DebtCollection Speakers: Steve K. & Bradley B.

🥇 Steve K. and National Recovery Agency were one of our very first Premier Members when we launched DebtLink in 2022 as the ARM industry's first searchable Vendor directory. We're very excited (and thankful) 🙏 to welcome them back for another year in the Collection Agency category. National Recovery Agency (NRA) is a nationwide provider of accounts receivable management with a long list of Honors and Awards including #1 Top Performing Agency for a leading Debt Purchaser in 2024. They have been helping their consumers resolve financial obligations since 1976 and are committed to 100% customer satisfaction. You can learn more about National Recovery Agency & DebtLink here 👇 : https://lnkd.in/e4JSWBXD #healthcarefinance #collections #utility #telcom #municipal #medical #smallbalance

For all my friends using remote employees, watch out. https://lnkd.in/ewPN3dw5

I am excited to be participating in an upcoming AccountsRecovery.net webinar. The event will be held on Thursday, July 31 @ 1pm ET. The topic is, "How Much of the Collection Process Requires a Human Element?." Click here to register: https://lnkd.in/en77Mcbf

Everyone agrees: AI is transforming credit and collections, but there will always be a human element. The real questions are: how many humans? What will their roles be? And where are we on this path right now? These aren't just theoretical questions. Your operational efficiency, staffing costs, and even your competitive edge depend on knowing what can, should, can't, and shouldn't be automated. Getting this balance right is the foundation for your future success. Join our webinar, sponsored by CSS IMPACT, where a panel of experts will break down where and what can be and should be and can't be and shouldn't be automated. 📌 How Much of the Collection Process Requires a Human Element? 🗓️ Thursday, July 31 @ 1pm ET 🎙️ Panelists: Steve K., Brian McLellan, and Dan Medina 🔗 Register here: https://lnkd.in/eFdYJasJ Get clarity on human-AI collaboration and build an efficient, future-ready collection operation. #AIinCollections #HumanAI #AutomationStrategy #CollectionsTech #FutureOfWork #Webinar