When another company owes money to your business, waiting isn’t a strategy. Recovery is. At NSB, we help businesses reclaim what’s rightfully theirs through proven recovery solutions. 💬 Talk with us today. #Subrogation #DebtRecovery #NSB #CashFlow #CommercialCollections
National Service Bureau
Financial Services
Bothell, WASHINGTON 672 followers
Turning Receivables Into Revenue for the Subrogation Industry and Commercial Accounts Receivable since 1986.
About us
About National Service Bureau National Service Bureau (NSB) is a debt recovery agency founded in 1986 that specializes in subrogation and commercial collections. We are a critical part of the Order To Cash (O2C) and Credit to Cash (C2C) process and we provide a variety of services to help your business collect on late or delinquent accounts. Regardless of your industry, NSB's expertise, compliance and secure proven processes will minimize your write-offs and maximize your revenue recovery. OUTSTANDING DEBTOR RELATIONS Our focus on providing superior client service includes providing debtors with an ethical, non-confrontational counseling approach. We understand that your reputation is at stake and our actions are a reflection of your organization. With that in mind, our goal is calm, professional interactions and successful negotiations to resolve debtor obligations. COMMUNICATIONS AND REPORTING Continual communication ensures that we stay on the same page with target dates, goals, and understanding each other’s processes and procedures. From industry standard reports to 24/7 access to your accounts, we’ve got you covered. TOTAL COMPLIANCE NSB works hard to maintain strict compliance with all governing laws and regulations. We adhere to ACA International’s stringent code of ethics to promote fair and honest collection practices. HIGHLY EFFECTIVE DATA SECURITY Our layered, multi-tiered approach to security protects the integrity, availability, accountability and appropriate confidentiality of both NSB’s and our clients’ data. CORE VALUES National Service Bureau operates on a foundation of Core Values: 1. Follow Through 2. Be Engaged 3. Think First 4. Be Respectful 5. Be Accountable These are shared with employees company-wide, are the basis of who we hire, and are integrated throughout our business processes.
- Website
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http://www.nsbi.net
External link for National Service Bureau
- Industry
- Financial Services
- Company size
- 51-200 employees
- Headquarters
- Bothell, WASHINGTON
- Type
- Privately Held
- Founded
- 1986
- Specialties
- SUBROGATION, EARLY OUT & PRE-COLLECTIONS OUTSOURCING, MEDICAL COLLECTIONS, LEGAL & JUDGEMENT COLLECTIONS, ASSISTED LIVING COLLECTIONS, FinTech Collections , Commercial Collections, B2B Collections, Insurance Subrogation, Claims, Claims Management, Business Process Outsourcing, and BPO
Locations
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Primary
18912 North Creek Parkway
Suite 205
Bothell, WASHINGTON 98011, US
Employees at National Service Bureau
Updates
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Most insurers don’t realize how much value remains after a loss. Subrogation isn’t just a checkbox—it’s a powerful strategy that can help carriers recover more, reduce claims costs, and build stronger trust with clients. In our latest blog, we break down why subrogation is too important to overlook and offer practical steps to make it a scalable, repeatable part of your financial strategy. Read how small changes like tracking recovery KPIs, analyzing subrogation data, and refining intake processes can make a big impact: https://hubs.ly/Q03GMxmb0
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Your team delivered. Your business kept its promise. Now it’s time to get paid. NSB works with companies to recover overdue payments and resolve accounts quickly. Delivered the work? We’ll help make sure you see the return. #DebtRecovery #NSB #Subrogation #CashFlow
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🌟 Team Spotlight: Stephanie 🌟 For 27 years, Stephanie Clifton has been growing, adapting, and leading at NSB. From her very first role in data entry to her current position as Director of Human Resources and Client Services, her journey is one of resilience, mentorship, and impact. Stephanie has worn many hats — from office management to client services — always bringing a people-first approach that strengthens both our culture and our client relationships. A defining moment? Helping close a major contract that still thrives eight years later, proof of her dedication to lasting partnerships. But what stands out most is her mentorship. Daily team check-ins, cross-training, and open communication are hallmarks of her leadership. She guides with encouragement, helping team members grow into new roles and embrace fresh challenges. Thank you, Stephanie, for 27 years of commitment, leadership, and heart. Your influence is woven into NSB’s story, and we’re grateful for the culture of growth and collaboration you continue to build every day. 👏 https://hubs.ly/Q03GRSJ50 #TeamNSB #Leadership #NSBSpotlight
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Subrogation is no longer just a back-office process. With the right technology, carriers are reclaiming billions of dollars and transforming how recoveries are managed. Our new guide — The Ultimate Guide to Optimizing Subrogation with Technology — breaks down how leading insurers are leveraging digital tools to: ✅ Maximize recoveries ✅ Streamline workflows ✅ Gain clearer visibility into claims ✅ Redefine subrogation in today’s digital age Download your free copy today and see how technology can take your subrogation strategy to the next level: https://hubs.ly/Q03GM14L0
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⏱️ In collections, time isn’t just money — it’s everything. Our latest data visualization shows how recovery outcomes shift over time and why acting quickly can make all the difference. The graph makes it clear: the longer an account sits, the harder it becomes to recover. The takeaway? A proactive strategy gives you the best chance to maximize recoveries, protect cash flow, and reduce risk. ▶️ Check the numbers for yourself and learn how NSB helps clients stay ahead of the curve. #Collections #AccountsReceivable #DebtRecovery #Subrogation #NSB #CashFlow #B2BFinance #RevenueCycle
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Today, we pause to remember the lives lost on September 11, 2001, and honor the bravery of the first responders, service members, and countless others who showed extraordinary courage in the face of tragedy. We also remember the resilience that carried communities forward and the unity that reminded us of our shared strength. May we never forget. 🗽 #NeverForget #September11 #911Remembrance
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Unpaid business accounts create stress, slow down cash flow, and tie up resources. But recovery doesn’t have to be complicated. NSB helps companies simplify the process, recover faster, and protect their bottom line. Let’s make it simple. #Collections #NSB #DebtRecovery #B2BFinance
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💡 Taking the first step toward resolving your company's business debt doesn’t have to feel overwhelming. With our free online payment calculator, you can explore different repayment options in just a few clicks. Adjust down payments, change the number of installments, and see what works best for your situation — no pressure, no commitment. It’s a simple way to start building a plan that feels manageable and realistic. https://hubs.ly/Q03GL__w0
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We’re still feeling proud — and grateful — about being named a Best Places to Work in Collections, brought to you by ACA International and Best Companies Group, for the SEVENTH YEAR IN A ROW! 🏆 This recognition isn’t just a title. It’s a reflection of the people who make NSB what it is: a place where respect, support, and growth are at the heart of everything we do. To our team — thank you again for the passion, collaboration, and care you bring every day. You’re the reason this recognition is possible, year after year. 👉 If you’re looking for a workplace where culture and impact go hand in hand, check out our careers page: https://hubs.ly/Q03GD-YG0 #BestPlacesToWork #NSB #CompanyCulture #TeamNSB
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