National Association for Healthcare Quality® (NAHQ®)

4 DAYS AWAY!! Don’t miss the daily complimentary sessions. You’ll hear from industry-leading experts offering the of-the-moment information you need to fuel the future of Quality PLUS earn CPHQ CE credit. Register now and be sure to explore the free resources that will help you plan your team events. Because this year, more than ever, the healthcare workforce deserves to CELEBRATE OUR IMPACT AND FUEL OUR FUTURE. https://hubs.la/Q03NW_lD0 #HQW25 #NAHQ

Advance your knowledge one domain at a time. NAHQ Micro-Credentials delve deeply into each domain of the NAHQ Healthcare Quality Competency Framework™, making them ideal for CPHQs to expand on existing knowledge and for non-CPHQs to gain specialized knowledge in a focused area. Two NAHQ Micro-Credentials now available: https://hubs.la/Q03Nx8PJ0 #NAHQ #Micro-Credentials #HealthcareQualityandSafety

On October 10, 88 participants at Tampa General Hospital (TGH) a nationally recognized academic medical center, kicked off Workforce Accelerator®, a transformative program to strengthen quality and safety capabilities at their annual CMO Quality retreat. Powered by NAHQ’s Healthcare Quality Competency Framework™, Workforce Accelerator: · Assesses workforce capabilities and identifies skill gaps · Delivers personalized upskilling plans and learning journeys · Connects training to organizational quality and safety goals · Is guided by a dedicated NAHQ Navigator—an expert in activating NAHQ's framework within organizations A huge thank you to the TGH leadership team— Dr. Peggy Duggan, MD, Dr. Laura Haubner, and Kristen Ramsay, MBA—for their vision and partnership in making this launch a success. We’re proud to support TGH as they continue to set the standard for healthcare excellence in Florida and beyond. #HealthcareQuality #NAHQ #WorkforceDevelopment #QualityLeadership

In a recent Associations Now article, NAHQ’s Vice President of Programs, Products, and Certification Jennifer Pitts shared how purposeful design fosters stronger engagement in virtual settings. It’s not about larger platforms, but about creating meaningful, structured opportunities for connection. This is particularly important given associations' business and cost models, and continued pressures on in-person events. Her expertise has been honed through years of leading NAHQ’s premier industry event, NAHQ next—where the most pressing and important issues in healthcare take center stage. Jennifer shared how thoughtfully designed, virtual experiences can be just as impactful as those held in person. Read details in the article ➡️ https://hubs.la/Q03N4Qqp0 #NAHQ #NAHQnext #VirtualNetworking #MemberEngagement

New from NAHQ: Results for two-year national study out today. The findings confirm a decisive shift in how healthcare leaders view quality: from compliance to a core business strategy that drives measurable results. Key outcomes include: - A statistically significant increase in how quality and safety are valued across the industry - Closing the gap between administrators and clinicians on accountability for quality - Patient safety rising as a top priority across organizations - Leaders are increasingly prioritizing AI but differences remain on perceived value Taken together, the data show that quality is now recognized as central to improving patient outcomes, strengthening financial performance, and building a more capable workforce. 🔗 Explore the full findings: https://lnkd.in/gMrQtbrg #HealthcareQuality #PatientSafety #NAHQ

We’re excited to celebrate Healthcare Quality Week, Oct. 19-25, with our colleagues at National Association for Healthcare Quality® (NAHQ®)! Join our President and CEO Dr. Jonathan Perlin and NAHQ’s CEO Stephanie Mercado for a virtual fireside chat on what it takes to lead healthcare at the industry level during unprecedented times of change. They’ll discuss the changes that both Joint Commission and NAHQ are making to better meet the needs of the industry, offering candid insights on challenges, opportunities and the shared commitment to helping advance quality and safety. Register now for the free session, happening Monday, Oct. 20, one of several free webinars NAHQ will host during Healthcare Quality Week: https://lnkd.in/gcfiw655

We’re thrilled to announce that Kaiser Permanente Northern California just launched their fourth cohort of 50 participants in NAHQ’s Workforce Accelerator® program! KP’s results show that when organizations invest in their people, everyone wins: patients, teams, and the bottom line. Robin Betts, RN, CPHQ, MBA-HA and KP leadership continue to set the standard for healthcare quality by investing in their teams and embracing innovation. Through Workforce Accelerator, KP has: · Reduced workforce variability and elevated performance across 225 participants, 21 hospitals and 268 medical offices · Achieved a 194% improvement in cost avoidance and over $6.5M in savings in just two years · Realized a 92% reduction in HAC penalties · Increased employee engagement by 7% and 33% decrease in employee turnover · Delivered a 6X return on workforce investment—proving that quality and financial outcomes go hand-in-hand Workforce Accelerator is more than a program—it’s a catalyst for building high-functioning teams, driving measurable improvements in patient outcomes, and empowering professionals to work smarter, not harder.

Our CEO, Stephanie Mercado, is a keynote speaker at the Patient Experience Symposium next week, discussing the connection between high-quality care and improving the patient experience. The Patient Experience Symposium will be bringing together top voices transforming care. And, you can join them—on demand! 📌 General sessions available at your fingertips following next week’s conference in Boston. 📌 Take advantage of an exclusive NAHQ discount: $395 (regularly $595). 📌 Use code NAHQ at checkout. View all the sessions and register at this link: https://hubs.la/Q03M0jzL0 Watch. Learn. Lead.

Register now for complimentary sessions from NAHQ, every day of Healthcare Quality Week. You’ll gain valuable information you need to ‘fuel our future’ + CPHQ CE credit. MONDAY, 10/20 From Mess to Success: Elevating Quality to Achieve Healthcare Excellence Navigating the Next Era: Industry Leadership in a Changing Healthcare Landscape TUESDAY, 10/21 Navigating Mega Issues & Emerging Trends High-Reliability Abstraction: Building Consistency Across Every Case, Every Abstractor, Every Time WEDNESDAY, 10/22 Elevating Quality Leadership: Building Critical Competencies for Breakthrough Results THURSDAY, 10/23 CMS Priorities & Implications for Quality & Safety FRIDAY, 10/24 The Next Frontier in Patient Experience: Orchestrating Quality, Safety, and Engagement to Create Measurable Value Learn more and register: https://hubs.la/Q03LzMV90 #HQW2025 #NAHQ #HealthcareQualityandSafety

NAHQ is proud to support Abbott's UNIVANTS of Healthcare Excellence Award. This award recognizes teams who collaborate across disciplines and transform healthcare delivery, and ultimately patient lives. Applications are now open until November 15. Learn more: https://hubs.la/Q03L1DTQ0 #UNIVANTS #NAHQ #HealthcareExcellenceAward