Cya tab switching 👋 You had a good run but hotel teams are moving on! ICYMI: We’ve teamed up with Medallia to make guest service faster, simpler, and way less “copy/paste-y.” Now, hotel teams can create Optii jobs directly from Concierge chats. That means no more juggling tabs (!!!!) just seamless handoffs, faster service, and better guest experiences 🙌🏼 See how it works:https://hubs.ly/Q03P9m250 #HotelOperations #HotelTech #HotelNews #Hospitality
Optii
Software Development
Austin, Texas 7,111 followers
Predictive technology that optimizes hotel operations for immediate return on investment.
About us
Optii is a hotel operations technology that optimizes labor, streamlines operations, and empowers teams across housekeeping, service delivery, internal communication, and preventative maintenance. Optii is an MCR portfolio company and is used by hotels and resorts around the world including La Cantera Resort & Spa (Benchmark), The Don Cesar (Host), Okada Manilla Resort & Casino, Le Meridien, Doma Hotels, IHG and more.
- Website
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http://www.optii.com
External link for Optii
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Austin, Texas
- Type
- Privately Held
- Founded
- 2006
- Specialties
- Hotel housekeeping productivity and efficiency improvement, quality management, training needs analysis and communication, lodging, Hotel Operations, Housekeeping Operations, Front Desk, and Front Office
Locations
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Primary
111 Congress Ave S
Austin, Texas 78704, US
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19/123 Sippy Downs Dr
Sippy Downs, Queensland 4556, AU
Employees at Optii
Updates
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Cue the confetti 🎉 CoCo Key Resort & Water Park Orlando is now live with Optii Service, Chat, Housekeeping & Guest Messaging! A special thank you to George Martinez for your leadership, positivity, and teamwork throughout this journey- you made it happen! We’re so proud to support you, the entire CoCo Key team, and all the smiles and sunshine you bring to your guests ☀️ #Hospitality #HotelTech #HotelOperations #PoweredByOptii
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Optii + Medallia 🎈 We’re thrilled to announce our latest partnership with Medallia Concierge, built to make guest service faster, simpler, and more connected. (bye tab switching and copy/paste 👋🏼 you won’t be missed!) Now when a guest sends a message in Concierge, it flows directly into Optii, turning requests into jobs instantly so teams can jump into action right away 💥 Read the full release: https://hubs.ly/Q03NLnFF0 #Medallia #HospitalityTech #GuestExperience #HotelOps #HotelNews
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Optii reposted this
Huge congratulations to The Maxwell Hotel team! They entered a contest through our partner Optii to celebrate International Housekeeping Week — and they won! Our amazing Housekeeping team enjoyed a well-deserved pizza party and each received an Optii Housekeeping Heroes 2025 certificate. These team members work tirelessly behind the scenes to ensure every guest has a memorable Staypineapple experience. Thank you to Optii for recognizing the heart of hospitality — our Housekeeping teams! And to our Maxwell crew: you're simply the best. 🌟
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Optii reposted this
What does a true "game-changer" look like for your hotel's operations? For Beth Anne King, Regional Director of Operations at Staypineapple, it looks like Optii. In this clip, Beth Anne shares the "before" story that many hoteliers know all too well: manual housekeeping boards, supervisors running to 15 floors to update lists, and inefficient room turnover. She then walks through the incredible "after" story of how Optii completely streamlined their operations, automated room prioritization, and improved team communication. It's a powerful look at what a great technology partnership can achieve. Congratulations to the teams at Optii and Staypineapple on this successful collaboration! Interested in partnering with The Modern Hotelier on a testimonial? Reach out to Hello@TheModernHotelier.com or DM us to learn more. #TheModernHotelier #Podcast #Media
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Think about the last time you stayed at a hotel. You probably weren’t looking for anything over the top. You just wanted a smooth check-in, a clean room, and the sense that everything was taken care of. That's the same feeling your guests are chasing every day. And as you know, those moments of ease don’t just happen. As ADR and RevPAR come under pressure, it’s the simple things that make the biggest difference. When your team isn’t rushing to keep up, they have the space to slow down and do what they do best: take care of people. Now that we’re in the heart of budget season, it’s worth asking yourself: 👉 Is your current system truly supporting your team and helping you deliver that seamless experience? Good enough isn’t good enough. Not for your team. Not for your guests. And not for your goals in 2026. Make 2026 the best year yet: https://hubs.ly/Q03N8jmF0 #HotelOperationsSoftware #HotelTech #Hospitality
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Big things are happening 🚀 We’re looking for a Director of Finance & Systems to join our team of innovators here at Optii! If you’re all about strategy, automation, and driving growth, we want to meet you. #DontMissYourOptii! Come join the fun 👉 https://hubs.ly/Q03N015p0 #Hiring #HiringNow #Hospitality #HotelTech
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If you’ve ever wondered what AI really means for hotel operations, this one’s for you! Our CTO Dino Pietropaolo joined The Modern Hotelier with David Millili and 🎙️Steve Carran to cut through the AI buzz and get real about what automation actually means for hotel teams... 👉 He weighs in on the practical use of AI to tackle real challenges like slow response times and communication gaps between departments, and gives an inside look at how we’re putting it into action here at Optii 👀 It’s a smart, candid look at how AI can make hospitality more human. Listen in: https://hubs.ly/Q03MlWhs0 #MondayMotivation #AI #HotelOperations #HotelTech
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Time for a Friday celebration 🎉 The Palms Hotel & Spa is officially live with Optii Housekeeping! It’s an honor to partner with such a dedicated team, and we’re grateful for the chance to support their mission of delivering unforgettable guest experiences. Special thank you to Nicola Meyer and everyone who has been part of this journey. We’re excited to keep growing together and bringing innovation and joy to every stay 💫 #Housekeeping #Hospitality #HotelTech
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"We would seriously be lost without Optii and can not fathom operating any other way!!” Nothing keeps us going like hearing how housekeeping teams are working smarter, reducing stress, and delivering better guest experiences with Optii. Here’s why teams around the world trust Optii to support them every day: https://hubs.ly/Q03LPfcW0 This is the kind of love that fuels us 💙 #Hospitality #Housekeeping #HotelOperations #HotelTech
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