Pendo.io

AI is moving fast–and in our upcoming Pendo Customer Forum, we’ll show you how to stay ahead. Join our CEO & co-founder, Todd Olson, on October 28th as he goes behind the scenes of our biggest AI updates yet from our Autumn Release and reveals what’s next on the roadmap. Plus, it’s your chance to ask Todd anything (yes, even the tough questions). 👉 Register now: https://bit.ly/4qhjPTX #DigitalTransformation #ProductIndustry #ProductIntelligence #AIIntelligence #AIInnovation

“As a CPO, your job is the build enterprise value.” – Jodi McDermott This is just one nugget of wisdom Jodi shares with Trisha Price on today's new episode of Hard Calls! Tune into the episode to join the two as they discuss the hard calls that happen in order to protect the culture of a team, how to identify good revenue from a product vs. bad revenue, and the specific skill sets tomorrow’s product leaders need to start building today: https://bit.ly/4qkB3j9

¡Hola! Pendo is now available in Spanish 🇪🇸 From Mexico City’s Product Latam Summit to product teams across Latin America and Spain, Pendo’s platform is now fully localized in Spanish. This update goes beyond translation. It’s about creating native product experiences that reflect local context, culture, and how teams work. With Pendo in Spanish, product and customer success teams can better understand users, guide adoption, and measure impact — all in the language that feels most natural. As Latin America’s tech sector continues to boom, we’re proud to empower teams leading digital transformation across the region. 👉 Read the full story: https://bit.ly/3WUr3zv #SaaS #Software #SoftwareInnovation #LATAM #LatinAmerica #SoftwareLocalization

How does a century-old brand move at the speed of AI? 🤔 Romain Dardour, head of product for beauty tech services at L'Oréal, will close the PendomoniumX London stage with his session, Reinventing a Global Icon: L’Oréal’s AI Transformation. Join us on November 13th in London to hear how his team reshaped culture, process, and technology to deliver the world’s first AI-powered beauty assistant–and redefine transformation at scale! Get your ticket before it's too late: https://bit.ly/41cyeWH #SoftwareExperience #London #AI #DigitalAdoption #ProductManagement

The best teams aren't replacing creativity with AI—they're using AI to accelerate it. ⚡️ In our recent AI Pendo User Group, we explored how AI tools like bolt.new, Lovable, and Cursor empower teams to bring ideas to life faster—helping non-designers prototype, iterate, and collaborate like never before. Swipe through the carousel 👇 to discover the 4-step framework PUG attendees learned about! Interested in joining a future AI PUG? Keep an eye on our events page here: https://bit.ly/4fByuV0 #AI #AItools #AItool #AIinnovation #ArtificialIntelligence

What a week at Dreamforce! 💫 A huge thank you to everyone who stopped by the Pendo booth. We loved connecting with so many leaders who are shaping the future of AI, analytics, and software experience management (and designing some incredible custom tote bags along the way 👜). Our sessions were packed with insights: ✨ Sneha Raghavan, VP of customer experience, and Kobi Stok, VP of product management, explored how CX leaders can move beyond manual churn prevention to proactive retention and growth. ✨ Yezi Peng, VP of revenue operations, shared how bringing product management thinking into RevOps can unlock alignment and efficiency across go-to-market teams. And at our half-day thought leadership event, PendomoniumX Dreamforce in Palo Alto, Todd Olson sat down with Vrushali Paunikar, CPO at Carta, for a fascinating conversation on how taste is more of a science than an art. From inspiring ideas to meaningful connections, this week reaffirmed our belief: the future of exceptional customer experiences starts with great products — and great people. #Salesforce #Agentforce #Dreamforce #Dreamforce2025 #AIInnovation #UserExperience #SoftwareExperience #SoftwareAnalytics

At this year’s OpsStars, Ryan O'Shea, Pendo’s director of marketing technology & operations, shared how we reimagined our digital buyer journey by replacing a standard website chatbot with an AI-powered agent that works smarter and faster. The impact? ⚡️ 400% increase in meetings booked through chat ⚡️ Faster response times and smoother buyer experiences ⚡️ SDRs focused on what humans do best: building relationships This isn’t AI for experimentation’s sake — it’s AI driving measurable outcomes. Read how we made the shift (and what we learned along the way): https://bit.ly/3WNlxi5 #OpStars #AI #AgenticMarketing #MarketingOps #BuyerJourney

Hey Pendo Community members! Have a question about Pendo’s new Autumn Release? 🍁 Join our Autumn Release AMA on October 21st to hear directly from the product team about the release, get insider tips on driving adoption, boosting productivity, and reducing churn–and get a sneak peek at what’s coming next on our Q4 roadmap! Save your spot to submit your questions in advance 👉 https://bit.ly/48Cmy41 #AI #ProductIntelligence #UX #AIAgents #AgenticAI #AIIntelligence

Eager to tackle AI-powered onboarding in your product? Swipe through our carousel to discover the 5 steps we recommend. We recently worked with Ramli John ⭐️, best-selling author and founder of Delight path, on a content piece ✨full✨ of insights around how AI can help you build that moment and revolutionize your user onboarding. Dive in now: https://bit.ly/4gz3jtM #AI #AItools #UserOnboarding #Onboarding #ProductExperience

It's an honor to be recognized as a Finalist in the NC Tech Awards in two categories: ✅ Software Company of the Year ✅ Tech Company of the Year These awards recognize tech companies that have demonstrated outstanding achievement, growth, and impact over the past year. In today's AI-driven world, Pendo is passionate about helping businesses and their users succeed. Thank you to all of our employees and customers for inspiring us to innovate and improve the way people interact with software!