Promptly Patient Experience Suite

Healthcare payments in 2025 should be convenient, transparent, and flexible. But for many practices, legacy systems make billing slow, confusing, and frustrating. Our latest blog breaks down what a modern payment experience looks like—and how Promptly helps practices meet rising patient expectations. How to deliver the experience patients are looking for: 📱 Give options for digital billing and mobile payment tools 📱 Offer clear upfront cost estimates and itemized statements 📱 Provide payment plans and financing options that reduce stress Read the blog to learn how you can deliver better service and save staff time. https://lnkd.in/dYBz2P75

Question for practice managers and ophthalmologists heading to #AAO2025: What is the single biggest operational challenge you face today? Whether it's patient recall, managing online reputation, or the endless burden of intake paperwork, these issues can detract from your primary focus: patient care. Let's discuss solutions. The Promptly Patient Experience Suite team will be at Booth #900 to demonstrate how automation can solve these challenges and improve your bottom line. Join us for a conversation. #AmericanAcademyOfOphthalmology #MedTech #Ophthalmologist #PracticeGrowth #PatientEngagement #AAO2025

It's here! Meet the Promptly Kiosk Pro, the all-in-one check-in solution designed to modernize your practice. Empower your patients and free up your staff with one sleek, intuitive device. The Kiosk Pro automates the entire front-desk workflow: ✅ Patient Check-In & Digital Intake Forms ✅ ID & Insurance Card Scanning ✅ On-the-Spot Payment Collection ✅ Demographic & Insurance Updates Ready to eliminate bottlenecks and create a seamless patient experience? Learn more: https://lnkd.in/ev-DgUAD #PromptlyKioskPro #PatientExperience #PracticeManagement #DigitalHealth

The Promptly Patient Experience Suite team had an amazing time in the Windy City at the BriCS Summit! It’s always inspiring to connect, learn, and collaborate. 🌆💡 Shaun Priest Megan Landro Dylan Kemna #BriCSSummit

In your "No-Show Girl" era? 😩 You know the one. The daily soundtrack for your practice includes: 🎵 Track 1: "Blank Space (On The Schedule)" 🎵 Track 2: "I Forgot (The Appointment)" 🎵 Track 3: "The Ballad of Lost Revenue" It’s time to release a double-sided hit single that will top the charts. Welcome to your "Fearless Scheduling" era, powered by Promptly. 🎤 The Radio Hit. Our automated, intelligent reminders drastically reduce no-shows before they even happen. 🎸The Remix. For the rare times a spot does open up, our automated Waitlist feature instantly texts patients eager to fill that "Blank Space," turning lost revenue into a booked appointment. Stop letting no-shows dictate your day. It's time to literally fill your Blank Spaces. https://lnkd.in/e2KNytb2 #ShakeItOff #PatientExperience #PracticeGrowth #AutomatedReminders #PatientWaitlist #Promptly #HealthcareInnovation

Great to have the Promptly Patient Experience Suite team together at the BriCS 2025 Summit! ☀️ Always excited to connect with our current promptly family to share how we’re helping practices elevate the patient experience. Stop by booth #13! Shaun Priest Dylan Kemna Amy Fox Megan Landro Herzig Eye Institute Atwal Eye Care #BRiCSSummit Deborah Davis, Michelle Pelletier

Yeehaw! We had a fantastic time presenting at the Boling Vision Center Inservice last week, hosted by one of our incredible clients. It was an honor to take the stage and "Saddle Up with Promptly," sharing insights on payments a key topic like: Text-to-pay, DMA Statements and Payment Plans. The western theme was a brilliant touch and made for a memorable and engaging day of learning and connection. A huge thank you to the entire team for having us. We love partnering with clients to help them ride towards success! #ClientPartnership #Inservice #Promptly #ProfessionalDevelopment

Patients don’t skip appointments they care about. So how do you make every appointment feel worth showing up for? It starts with the experience—from frictionless scheduling to personalized communication that builds trust before the visit even begins. In our latest blog, we explore how Promptly’s smart scheduling and custom messaging tools can help practices reduce no-shows by up to 90%. That means: ✅ Automated, personalized reminders ✅ Self-scheduling with an advanced decision tree ✅ Pre-registration and payment tools ✅ Waitlist automation to fill last-minute gaps When Promptly’s tech handles the busywork, your team can focus on the human work: delivering a great patient experience. https://lnkd.in/eKKCBjn7