Sendbird

Sendbird AI isn’t just smart. It's very demure, very mindful, and now officially ISO 42001 certified, the global standard for responsible AI. 🏅 While others are still polishing their “AI ethics” decks, ours passed the audit. 🧭Governance? Check. 🔒Security? Locked. ✅Transparency? Always on. Building AI is easy. Building it 𝒓𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒍𝒚 is what counts. Read more: https://lnkd.in/ggKcq6Y3

⏰ It’s almost time! We’re going live today at 11 AM PST to talk about something every brand struggles with: giving customers real answers instead of endless apologies. Join Sendbird CMO Charles Studt and industry analyst Blair Pleasant as they show how AI Agents are transforming customer service into loyalty and growth. If you’ve ever been stuck on hold, this one’s for you. Register now and catch the live demo 👉 ttps://https://lnkd.in/gUAHwD4n

Tomorrow: Get a first look at the AI agent your chatbot wishes it could be. 👀 We’re debuting an exclusive live demo of Sendbird’s AI Agent: An omnichannel personal shopper experience that actually feels human and flows naturally, not scripted. Plus, a live Q&A with industry analyst Blair Pleasant and CMO Charles Studt on what’s next for CX and how to stay ahead. Seats are going fast. Grab yours before the bots do. 🤖👇 👉 Save your spot: https://lnkd.in/gUAHwD4n

Weak ROI walks out the door. Strong ROI changes how work gets done. Bhavin Shah, CEO of Moveworks, explains how they use agentic AI to turn swivel-chair work into lasting enterprise impact – on MindMakers Ep. 3. 🎧Listen here: https://lnkd.in/g4bww3tF

Everyone’s talking about AI in retail. Few are showing what great actually feels like. This week, COMMfusion’s Blair Pleasant joins Sendbird’s Charles Studt for a fast, 30-minute fireside chat and live demo on the future of retail CX, where service feels personal, seamless, and human again. 🗓 Oct 16 | 11:00 a.m. PT 💬 Analyst insight. Live demo. Real talk. 🔗 https://lnkd.in/gUAHwD4n

Thanks to everyone who packed out our panel at #CustomerEngagementSummit! Hot takes were flying and so was the popcorn. 🍿 Our CRO Mike Bohnett took the panel stage with Tracy Lawson (Open University) and Kiran Uppal (ASOS) to talk AI agents, agent autonomy, and what actually moves the CX needle. PS: If you missed the roundtable, Vishal Kapoor forgives you. Barely. 🧠 Real insights 📸 Good faces below

Prime Day proves Amazon’s formula still works: loyalty built on world-class customer experience.✨ Now, AI agents are putting that level of excellence within reach for every retailer: anticipating needs, resolving issues instantly, and building loyalty that lasts. While the world clicks “Buy Now” on Prime Day, we’re talking about what comes next. 🛍️ Join our fireside chat to see how AI is rewriting the rules of retail CX. Registration link in the comments below.↓

Some voice AI crushes the interview then flops on the job. 🫠 Don’t get catfished by an IVR in a trench coat. Get our voice AI interview guide in the comments.

“Oops, my AI broke” might fly in software. But not when a patient’s diagnosis is on the line. That’s why Pelu Tran, CEO of Ferrum Health, says scaling AI in healthcare starts with trust:

Join us on our mission to build the AI workforce of tomorrow! 🚀 We’re #hiring a Forward Deployed Product Manager (FDP) to lead high-impact customer deployments of our AI Agent platform—from pilot to production—while acting as the connective tissue between customer feedback and Sendbird’s core product roadmap. 📍 Seoul, South Korea or San Mateo, CA Apply now → https://lnkd.in/eiDPPF-k