ServiceEase

In honor of National Women's Small Business Month this October, I wanted to take a moment to reintroduce myself and ServiceEase. I recently came across this video that perfectly captures my "why", and I couldn't resist sharing it again. From childhood observations to shaping digital interactions, my journey into user experience is all about bridging the gap between customer needs and business goals by improving digital experiences. Let's chat about how I can help your organization. #UXresearch #ux #digitalexperiences #WomensSmallBusinessMonth #ServiceEase #SupportingBusinesses

📣 The 2025 UX Census (RVA) Survey is Open. Your help is needed to continue to understand the landscape of user experience in the Richmond, VA  area. How? Participate in the survey. It's open to current UXers and aspiring UXers (career changers or students) who live, work or go to school in RVA. The survey is anonymous & takes less than 12 minutes to complete. Be sure to take the survey by October 3, 2025. https://lnkd.in/eKkUwnDW Find out what we learn at Survey Insights Night in late October. (Details coming soon). Special Thanks to 2025 UX Census (RVA) Survey Donors, Sponsors, and Partners including: Linsey H. Laura Smith Andrew Ilnicki Pixelstrike Creative LLC ServiceEase Ladies that UX Richmond RVA Content Strategy #ux #uxcareers #uxcensusrva #uxhappensinrva #rva #richmondva #design #productdesign #ui #uxresearch #contentdesign #technology ------- 👋🏽Hi, I'm Lisa D. Dance: - UX Research Consultant/Founder of ServiceEase - Author of "Today is the Perfect Day to Improve Customer Experiences" - Host of "UX Happens in RVA" a radio show that explores the diverse world of user experience and UX professionals in the Richmond, VA area that create innovative products, enhance customer experiences, and improve employee experiences while achieving business goals.

📣Yoo-hoo! Calling all UXers in #RVA! The 2025 UX Census (RVA) Survey starts tomorrow, Wednesday, Sept. 9/17! What story will this year's survey report tell? With near constant change this year, understanding how User Experience Community in the Richmond, VA area has been impacted is important. Your participation is vital. We need as many people in the local UX community to participate in the survey as we can (at least 100 people). So share with a friend or colleague in UX that should participate as well. The survey is anonymous, takes about 12 minutes, and runs through October 3. Sign up for the survey email list and you will be notified when the survey launches and when the free report is available (link in the 1st comments) How will the 2025 UX Census (RVA) Survey insights be different from last year's highlights attached? #ux #design #productdesign #contentstrategy #ui #uxcareers #uxhappensinrva #rva #richmondva #technology #uxcensusrva

When you are in a field like User Experience that is relatively unknown and doesn't have a singular path, it's can be challenging to get information to make informed decisions about your career. That's why I started the UX Census (RVA) Survey in 2019. Living in the Richmond, VA area, there wasn't information about who, where or how UX was practiced locally. While there have been some improvements, the annual UX Census (RVA) Survey report is unique in that it provides a comprehensive look at the UX landscape in the Richmond, VA area from skillsets and tools to demographics to how current events are affecting work/employment and more! The 2025 UX Census (RVA) Survey starts this Wednesday, September 17, 2025! If you are in a UX roles, seeking a UX role or studying to enter the UX field, you should participate. Learn more and sign up to be notified. (Link in the 1st comment) Special Thanks to 2025 UX Census (RVA) Survey Donors, Sponsors, and Partners including: Pixelstrike Creative LLC ServiceEase Ladies that UX Richmond RVA Content Strategy Linsey H. Laura Smith Andrew Ilnicki ------- 👋🏽Hi, I'm Lisa D. Dance: - UX Research Consultant/Founder of ServiceEase - Author of "Today is the Perfect Day to Improve Customer Experiences" - host of "UX Happens in RVA" a radio show that explores the diverse world of user experience and UX professionals in the Richmond, VA area that create innovative products, enhance customer experiences, and improve employee experiences while achieving business goals.

*CLIENT SPOTLIGHT* ServiceEase improves website and app usability through research, testing and training. With experience in complex industries like financial services, they empower businesses to develop user-friendly digital products. Schedule a discovery call with Lisa D. Dance today at (804) 277-9120 or visit serviceease.net.

Have questions about improving your online customer experiences? Join me for "Enhancing Online Customer Experiences for Your Business" at the Fairfield Library on 4/28 (6-7 pm). I'll will answer your questions, share some strategies, and share more about my book "Today is the Perfect Day to Improve Customer Experiences!". Sign up now & get 10% about a book purchase! Link in the 1st comment.

Getting ready for tonight's 2025 Margaret Lyn McDermid (MLM) Women in Tech Awards Ceremony hosted by Richmond Technology Council - rvatech/. While I don't know who will walk away with the award, I'm truly honored to be a finalist for the "Innovator Award" and be in the company of the talented women in the category.

Wow! Five years ago today, I presented my poster about the "3Q Do No Harm Framework" at the UXDC Conference. I met some great people at the conference including Jacqui Olkin Carol J. Smith Sarah Coloma Maybe I need to dust off my poster and go on tour again because harmful products are still released with little to no consideration or mitigation of harm especially if they can put an AI sticker on it.🤔🙄😔 #ux #technology #donoharm #productdesign #conference #responsibletech