About us
SMI provides dealerships a trust building online and mobile communication platform for technicians and service advisors to connect with their customers. Studies we’ve done over the past 4 years and over half a million customers later have shown that more pro-active communication with the customer the higher the closing rate of service recommendations. Knowing this we created a proprietary automated communication process that increases trust and the closing rates of service recommendations by 25%. This is the new standard. Call us at (412)364-2300 for assistance.
- Website
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http://smidrive.com
External link for SMI Safety Maintenance Inspection (Acquired by myKaarma)
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Pittsburgh, PA
- Type
- Privately Held
- Founded
- 2011
- Specialties
- Loyalty, Retention, Customer Service, Innovation, Communication, Automotive, and Fixed Operations
Locations
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Primary
3440 Babcock Blvd
Pittsburgh, PA 15237, US