AI isn’t just hype—it’s helping IT teams resolve incidents faster and reclaim thousands of hours. According to our 2025 State of ITSM Report, organizations using GenAI in their service desks saw a 17.8% drop in resolution time and saved 4.87 hours per incident. For a mid-sized IT team, that’s $680K in reclaimed productivity—and more time to focus on strategic innovation. SolarWinds is proud to lead the way with AI-powered tools like our new AI Agent, Root Cause Assist, and dynamic thresholding—all designed to help IT teams shift from firefighting to forward-thinking. Read the full Network World coverage from Denise Dubie here: https://lnkd.in/gyHn7VTx
About us
Making IT look easy.
- Website
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http://www.solarwinds.com
External link for SolarWinds
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Austin, Texas
- Type
- Public Company
- Specialties
- IT management, Application & Server Management, Network Management, Virtualization Management, Log & Security Information Management, Storage Management, IT Alert & On-call Management, IT Help Desk, File Transfer, and Database Performance
Locations
Employees at SolarWinds
Updates
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Every IT pro knows the Patch Dragon. 🐉 One wrong move → downtime. The right tools → resilience. ⚔️ How do you prepare for patch day battles? #SolarWinds
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🚀 It’s a big season for SolarWinds! We’re building on the momentum from SolarWinds Day with a series of in-person appearances at some of the industry’s most influential events. 📍 KubeCon – Nov 10–13 | Atlanta | Booth #630 📍 MSFT Ignite – Nov 17–21 | San Francisco | Booth #6079 📍 AWS re:Invent – Dec 1–5 | Las Vegas | Booth #1380 Our teams will be showcasing the latest advancements in AI, automation, and unified observability! We will also dive into innovations such as the SolarWinds AI Agent, AI Root Cause Assist, and AI Dynamic Threshold Alert—all built to power Autonomous Operational Resilience and enable IT teams to work smarter, faster, and with greater confidence. 🎯 If you're planning to attend, stop by and connect with our team. We’d love to show you what we’re building. 🔗 Learn more – SolarWinds Global Events https://lnkd.in/exYfZaFU #SolarWinds #KubeCon #MSFTIgnite #AWSreinvent
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🚀 The future of IT is here with SolarWinds Day 🧡 On Oct 8, we launched new AI and automation tools for full-stack observability and predictive insights. Watch the replay for highlights on optimizing systems and managing hybrid environments. Join us Oct 29 at 10 AM CT to see how SolarWinds AI predicts and prevents issues before they strike. #SolarWindsDay #AI
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Sparkling celebrations and bright smiles! Our teams in India had a wonderful time celebrating Diwali together. Wishing everyone a joyous and prosperous Festival of Lights! #Diwali #FestivalOfLights
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The Future of IT Has Arrived: Experience SolarWinds Day 🧡 On October 8, SolarWinds launched powerful AI and automation tools for full-stack observability and predictive insights. Watch the replay to experience keynote announcements where you'll gain valuable insights into optimizing systems and managing critical issues in hybrid environments. Join us on October 29, 10:00 AM CT, and see how SolarWinds AI predicts issues before they strike. #SolarWindsDay #AI
The Future of IT Has Arrived: Experience SolarWinds Day
www.linkedin.com
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Neil Jasper G.’’s path from help desk → business analytics proves that IT careers can evolve in big ways. 🌟 👏 Drop a comment to celebrate and share your own IT journey. Where did you begin? #SolarWinds #LifeAtSolarWinds
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AI isn't just a trend. It's the new standard for service efficiency Ready to see what the data reveals? Download our new State of ITSM Report: Measuring the AI Effect on Resolution Efficiency 👇 https://lnkd.in/esERs3Pt #ITSM #GenAI #ITPros #StateofITSM #Report #SolarWinds
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AI is everywhere—but is it hype or game-changing? Join Chrystal Taylor, Peter Di Stefano, and Jon Collins on Oct 28 for the final AI Observability Masterclass: - Smarter insights to prevent problems before they happen - Faster, stronger, more resilient systems - Real-world AI in action Register Now 👉 https://lnkd.in/e9gVEh95
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🤖 Alert fatigue called. We sent the AI Agent to handle it. SolarWinds just launched a conversational AI Agent to help IT pros work smarter, not harder. It summarizes outages, spots the root cause, and even recommends fixes so you can get ahead of issues before they snowball. Currently in tech preview for SolarWinds Observability, the AI Agent marks the next step toward faster, more autonomous IT operations. 🔗: Read more from Network World https://lnkd.in/ettshQVG