Sprinklr

✨ Sprinklr x Bell: Powering the Next Generation of Customer Connection ✨ We’re excited to welcome Bell as a new Sprinklr customer – and proud to kick off a strategic partnership that’s redefining how Bell connects with Canadians. 🇨🇦 As one of Canada’s largest communications companies, Bell provides advanced broadband wireless, TV, internet, and business communication services to millions of customers nationwide. For 145 years, Bell has been connecting people across Canada. Today, that connection extends beyond networks - it’s about understanding, engaging, and caring for customers in every moment that matters. With Sprinklr’s unified customer experience platform, Bell empowers teams to listen, engage, and respond across channels in real time - helping create deeper, more meaningful customer relationships at scale. We’re incredibly proud to partner with one of Canada’s most iconic brands to help deliver exceptional experiences and elevate customer care for millions across the country. Here’s to the next chapter of innovation, connection, and customer-first growth. 🚀 #Sprinklr #Bell #CustomerExperience #AI #CXInnovation #Canada #ConnectionIsEverything  Ryan Kahaki Chapman Stephane Lalonde Steve Poulin

What a celebration! 🪔✨ This #Diwali, our Sprinklr community came together across teams and time zones to celebrate light, joy, and connection. From vibrant decorations to festive moments shared with colleagues, it was a beautiful reminder of what makes our culture so special — our people. 📷 Pictures from our celebrations in India 🇮🇳 , Germany 🇩🇪 , and Singapore 🇸🇬 #SprinklrLife

What a week at Salesforce's Dreamforce 2025! 🚀 A huge thank you to everyone who stopped by Sprinklr's booth, joined a demo, or connected with our team. We loved showing how Sprinklr + AI + Salesforce are reshaping the future of customer experience. 📷 Recap of some of our favorite moments below. Can't wait for next year, #Dreamforce!

We’re thrilled to celebrate the 2025 CXUnifier Award winners! 🎉 These awards honor the incredible brands and individuals who are pushing the boundaries of what customer experience can be — through bold ideas, creative thinking, and real impact. To all the honorees: Congratulations! Your work inspires us and the entire Sprinklr community to keep raising the bar for unified customer experiences. 👏 👉 Meet the winners: https://lnkd.in/gfksR8QM #cxunifiers #sprinklr #cx

📊 New  Research: Our joint report with Metric Sherpa reveals a striking disconnect between how business leaders perceive their customer experiences and how customers actually feel. 🔍 Key findings include: 91% of leaders believe their brand delivers rich and consistent experiences — but only 40% of customers agree. 59% of customers will abandon a brand after just one poor experience — a risk only 42% of leaders fully recognize. 💡 The upside: Our report doesn’t just highlight the problem, it equips leaders with actionable strategies to bridge the gap and rebuild trust. 📥 Ready to dig deeper? Download the full report now: https://lnkd.in/gyqRVMxp #CustomerExperience #CX #BrandTrust #CXStrategy #Sprinklr #MetricSherpa

From all of us at Sprinklr, we hope you had a joyful and bright Diwali! ✨🪔 This week, our Dubai office lit up in celebration — with vibrant traditional attire, delicious food, Bollywood dancing, and beautiful Rangoli art bringing the spirit of Diwali to life. As we honor the Festival of Lights across our global offices, we’re reminded of the power of culture, connection, and community at the heart of Sprinklr. 📷 Check out our highlights in the pictures below — and stay tuned for more moments from our teams around the world as we continue to celebrate light, together. 🌍💛 #SprinklrLife #Diwali #FestivalOfLights #GlobalCulture

📣 New insights from Sprinklr and Metric Sherpa featured in an article by CX Today: our study reveals a major disconnect between how brands perceive their customer experience and what customers actually feel. As CX Today says, “The disconnect between business leaders and consumers isn’t a data problem – it’s a perspective problem. When 91% of leaders say their brand delivers a consistent experience but only 36% of consumers agree, we’re not seeing a failure of execution – we’re seeing a failure of awareness." Read the article here: https://lnkd.in/g-p2vxVh #CXToday #CX #Sprinklr #CustomerExperience #Survey

The cloud contact center market is getting crowded — and commoditized. So how do you stand out when everyone has voice, routing, and analytics? 👉 Sprinklr's answer: platform-first CX. In this feature, we unpack how Sprinklr’s Unified CXM foundation — spanning CCaaS, conversational AI, and voice of the customer — gives brands a 360° view of every interaction. It’s not just a contact center; it’s an ecosystem built for AI-driven CX. Read more: https://lnkd.in/e7mrQmJX #CustomerExperience #CCaaS #AI

✨ Highlights from our recent CX Executive Roundtable in Singapore! ✨ Led by our very own Merlvin Tan, Samrit Machielsen, and Elaine T., the session brought together CX leaders from across Singapore for an inspiring discussion on reimagining the customer experience. We’re grateful to all our CX champions from Singapore's leading organizations for sharing your compelling thoughts and insights. Your forward-thinking perspectives made the event truly dynamic and impactful. We can’t wait to continue the dialogue — see you at the next roundtable! #CustomerExperience #CXLeadership #cxm #Sprinklr #SingaporeBusiness