Transformation Hospitality Solutions

It was great seeing friends and making new connections at The Lodging Conference this year! Three days filled with phenomenal speakers, meaningful conversations, and valuable insights as we wrap up 2025 and look ahead to 2026. While “uncertainty” remains in the air, this industry has always proven its resiliency. I’m staying optimistic and forward-focused as we move into the new year. Stephanie Ricca, Jeff Weinstein, Jeff Higley, CHIA, ISHC, Kathryn Potter, David Trumble #LodgingConference

Margins are tightening. Expectations aren’t. As we start Q4, the data tells a clear story: → RevPAR may soften in the months ahead. → Labor costs are still climbing...up 6.6% per occupied room in the first half of 2025. → The pressure on operators is real, as expenses outpace revenue. And here’s the real challenge: turnover doesn’t just cost money. It disrupts continuity. It hurts guest satisfaction. It makes brand promises harder to keep. This is where Transformation Hospitality Solutions thrives. Our clients turn to us not just to fill immediate roles, but to build long-term stability. We focus on matching the right professionals with the right opportunities. We help hotels navigate margin pressures and strengthen their teams from the inside out. And our commitment remains clear: Serve with excellence. Uphold integrity. Be the partner hotels trust to make talent a competitive advantage. How are you preparing your teams to finish the year strong?

You can’t cut your way to great service. Hospitality is facing pressure on every side. Labor costs are rising. RevPAR is softening. And teams are being asked to “do more with less.” But here’s the truth: service suffers when cuts go too deep. The answer isn’t fewer people. It’s smarter strategies. → Scheduling based on real demand, not guesswork. → Cross-training staff to create flexibility when things shift. → Retaining experienced professionals who can anticipate guest needs before they become problems. → Giving associates tools and training that make their work easier, not harder. Because when you empower your team, guests feel the difference. And that’s what keeps them coming back. At Transformation Hospitality Solutions, we’ve seen how the right talent strategy changes everything. Our direct hire program helps hotels secure long-term, experienced leaders who strengthen teams and reduce the hidden costs of turnover. Hospitality has never been about cutting. It’s about creating experiences, loyalty, and value. How are you investing in your team to drive service excellence?

You can’t deliver modern service with outdated training. Hotels are investing in smart tech, seamless check-ins, and guest-facing apps. But behind the scenes? Too many teams are still learning from binders, long PowerPoints, and outdated LMS modules. And when training fails, guests feel it first. According to the U.S. Bureau of Labor Statistics, the hospitality turnover rate is 70-80%. Across other industries? The average turnover rate is around 18-20%. Ineffective training costs thousands per employee. But there’s a better way: microlearning. Short, visual, role-relevant content that meets employees where they are. Microlearning increases retention by 20–60%. It builds confidence fast, and confidence translates directly into guest loyalty. Because if your guest-facing tech is modern, your training should be too. How are you rethinking training for your team in 2026 and beyond?