Insider.

The holiday rush is here. Campaigns. Deadlines. Dashboards. Everything, everywhere. All at once. Let’s help you. This season, Insider and Twilio want to take something off your plate, with a little care made for marketing and customer engagement teams that give their all. $50 gift cards for what you actually need: ☕ Starbucks – coffee that fuels focus 🛒 Amazon – errands, done 🚗 Uber – skip the parking stress 🧘 ClassPass – rest, recharge, repeat 🎁 Tinggly – adventures that remind you there’s life beyond Q4 Enter to win a holiday treat, or book a 30-minute SOS session with our experts for tailored, no-sales-pitch support. Get relief now 👉 http://bit.ly/4h4Cyha Your holiday campaigns are in good hands. Let’s make sure you are, too. #HolidayMarketing #MarketingSupport #Twilio #BFCM2025

There’s something truly special about meeting face to face in a city like Istanbul, where East meets West. Recently, we had the privilege of sitting down with some of our incredible customers from 10 different countries. Our mission was simple: to listen and learn from one another. Once again, it was a powerful reminder that nothing beats genuine customer love and heartfelt feedback. ❤️ The conversations were honest, insightful, and inspiring. We captured authentic feedback about the latest trends shaping our industry, like #AgenticAI, and how they’re influencing customer engagement and our product roadmap. A massive thank-you to our amazing customers: Pablo Andrés Paredes S. , Shobhit Tandon , Eduardo S. B. de Souza , Restu Kresnadi , Alexandra Bacardí , Raffaella Corvaja , Muhammad Rendi Nugraha , Wilson Del Grego , Hieu Nguyen , Andy Le. P.S. We also posed with Mood Octopuses, each carrying a heartwarming note we should all remember, especially during the peak season: 𝗙𝗹𝗶𝗽 𝘁𝗵𝗲 𝗠𝗼𝗺𝗲𝗻𝘁. Not every day is a win, and that’s okay. Some moments challenge you, and others lift you. It’s all part of the journey. That’s where this little octopus comes in. Flip it as the moment calls. Whatever side you’re on, know that at Insider, we’re always on your side, working tirelessly to help you feel unstoppable and to keep your octopus smiling. Thank you to our incredible customers for your trust, your openness, and your continuous feedback. Let’s keep building together! 🌟  #GrowthMakersClub

🎁 This holiday season, make every WhatsApp message count. Tune into Insider x WhatsApp’s exclusive 30-minute webinar and discover how to:  • Engage the 42% of holiday shoppers who prefer WhatsApp messaging  • Create personalized, frictionless shopping experiences that drive conversions  • Orchestrate seamless omnichannel journeys with WhatsApp at the core  • Leverage the latest features designed to maximize holiday sales Ready to transform your holiday season WhatsApp strategy? Watch the webinar 👉🏻 http://bit.ly/46Z7j2v #BlackFriday #CyberMonday #WhatsApp #BFCM #BFCM2025

𝗖𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗶𝗻𝗴 𝟰 𝗬𝗲𝗮𝗿𝘀 𝘄𝗶𝘁𝗵 𝗪𝗮𝘁𝘀𝗼𝗻𝘀, 𝘁𝗵𝗲 𝗪𝗼𝗿𝗹𝗱’𝘀 𝗟𝗮𝗿𝗴𝗲𝘀𝘁 𝗛𝗲𝗮𝗹𝘁𝗵 𝗮𝗻𝗱 𝗕𝗲𝗮𝘂𝘁𝘆 𝗥𝗲𝘁𝗮𝗶𝗹𝗲𝗿 𝘄𝗶𝘁𝗵 𝟲 𝗕𝗶𝗹𝗹𝗶𝗼𝗻 𝗔𝗻𝗻𝘂𝗮𝗹 𝗦𝗵𝗼𝗽𝗽𝗲𝗿𝘀 🥂 Watsons kicked off in 1841 as a small dispensary and cracked open its legacy by making bottled water a must-have in Hong Kong by 1903. Today, Watsons stands tall with over 16,800 stores across 30 countries, the world’s largest international health & beauty retailer serving over 6 billion shoppers annually. With more daily foot traffic than some cities see in a year. First to turn pharmacy visits into a stylish ritual, Watsons is the spot where people collect skincare, snacks, and memories. Insider energizes the Watsons experience at every touch with personalized customer journeys: turning browsing into must-share shopping sprees and helping a loyal club of 100 million members find their next favorite thing. Fans have watched Watsons ride through world wars, rebrand with neon, pioneer loyalty cards, and expand from Malaysia to Qatar in just one decade. So, here’s to many more years of icons and aisle adventures! #InsiderAnniversary

📢 Holiday season is about to get noisy. Are your SMS campaigns ready to cut through the clutter? Get in on 𝗜𝗻𝘀𝗶𝗱𝗲𝗿 x Twilio ’s exclusive 30-minute webinar covering:  • SMS wins (and what we won’t do again)  • Black Friday/Cyber Monday SMS strategies that break through  • How to stay ahead of ever-changing SMS compliance  • Creative RCS ideas for real results  • Steps to rapidly grow your subscriber base and sales No fluff. Just real, actionable takeaways. Get access to the webinar 👉🏻 http://bit.ly/4703X0h #BlackFriday #CyberMonday #SMSMarketing #BFCM #BFCM2025

This isn’t another startup event. GO! GLOBAL Türkiye Summit 2025 is breaking the norms. We’re redefining how top LPs connect with elite VCs and how VCs discover and engage with exceptional entrepreneurs. Through curated one-on-one meetings and a proven blueprint, GO! GLOBAL accelerates high-impact partnerships and concrete investment opportunities. The summit brings together 7 of the world’s top 10 VCs and growth funds, including Sequoia Capital, Khosla Ventures, Andreessen Horowitz (𝗮𝟭𝟲𝘇), Qatar Investment Authority, General Atlantic, and more. It’s where capital meets ambition, Turcorns take flight, legendary companies are built, and where Istanbul becomes the epicenter of tech innovation. November 10–12. Istanbul. Be part of it. Apply now: goglobalturkiye.com

🏆 Congratulations to our Q3 Growth Maker Champions in the UK! Champions are recognized, every quarter, for driving exceptional growth for their brands, leading transformational change, or striving to make a bigger impact to reshape the future of #CustomerExperience. Keep building. Keep delivering experiences that your customers love. ❤️ The Insider Growth Makers Club is an exclusive community that brings together marketers and ecommerce professionals from some of the world’s most recognized brands. The community offers an open platform for the UK marketers to share personal stories, discuss challenges, bring ideas to life, and help forge the future of the #CX industry. 🥇 Louise Marshall at BYOMA 🥇 Ikram Bohra at Designer Sofas For You Ltd 🥇 Hamza Zafar at Mattressman #GrowthMakersClub #PoweredByInsider #Ecommerce #Digitalmarketing #Personalization #CX #CustomerExperience

🚀 Insider is coming to 𝗠𝗔𝗗𝗧𝗘𝗖𝗛 𝟮𝟬𝟮𝟱 𝗶𝗻 𝗦𝘁𝗼𝗰𝗸𝗵𝗼𝗹𝗺! 🇸🇪 🎙️ Break-Out Session (Oct 16, 10:00–10:40): From Fragmented Data to Personalized Automated Journeys: Preem’s Martech Transformation with Charles Dunscombe (Insider) & Niklas Dahlqvist (Preem AB) Discover how Preem AB turned data silos into real-time, AI-ready, omnichannel journeys with Insider. 📍 Meet our team at MADTECH 2025 to explore how AI-driven marketing unlocks growth. #MADTECH2025 #MarketingAutomation #Personalization #CustomerEngagement #Insider #AI

Feeling the pressure? The holiday season is officially here, and marketing and customer engagement teams everywhere are already making peak moves! 🚀 Campaign deadlines are multiplying. Budget presentations are heating up. Performance metrics are under the spotlight. We think you’re crushing it like always. And this season, you can count on Insider and Twilio for backup, with: 🎁 $50 gift cards for what you actually need: ☕𝗦𝘁𝗮𝗿𝗯𝘂𝗰𝗸𝘀: Coffee on us.  🚗𝗨𝗯𝗲𝗿: Get there, faster.  🍽️𝗗𝗼𝗼𝗿𝗗𝗮𝘀𝗵: Dinner, delivered.  🛒𝗜𝗻𝘀𝘁𝗮𝗰𝗮𝗿𝘁: Groceries, no lines. 👟𝗡𝗼𝗿𝗱𝘀𝘁𝗿𝗼𝗺: Take care of you. 🚨 Holiday SOS sessions: 30 minutes with marketing experts who’ve solved your exact challenges. Let’s take a load off so you can focus on what matters most. 👉 http://bit.ly/3IvKQ4Z #HolidayMarketing #MarketingSupport #BFCM2025

That’s a wrap on eCommerce Expo 2025! 🙌 Thank you to everyone who stopped by the Insider booth, shared ideas, asked big questions, and made this one of the most energetic events of the season. 🎙️ A big shoutout to Dan Robinson of instantprintuk and Jonathan Lewell from Insider for leading such a valuable session on driving ROI with personalization and automation.  🙏 And thank you to CloserStill Media for organizing such a vibrant, future-focused event. We’re heading home inspired — and excited for what’s next. Until next time, London! #eCommerceExpo #CustomerEngagement #Personalization #MarketingAutomation #Insider #DigitalGrowth #AI #ThankYou