🔥 Advancing #AI adoption just got easier. Launching your first #AIAgent? Don’t skip the prep. Our new one-page checklist helps your team get ready—no AI expertise required. From compliance considerations to real-world testing, this guide covers the essentials for a smooth, secure launch. Whether you're piloting or scaling, make sure your team’s set up for success. 👉🏻 Get the checklist: https://hubs.la/Q042bHkq0 📥 Download the one-page guide to: ✔️ Align roles and responsibilities ✔️ Address healthcare-specific compliance like #HIPAA ✔️ Set up smart feedback loops #AIAgents #DigitalTransformation #HealthTech #FinTech #InsurTech #DigitalInnovation #CX #CXA #Automation #AgenticAI #IntelligentAutomation #EnterpriseAI #Compliance #AIinHealthcare
Ushur
Software Development
Santa Clara, California 69,708 followers
Make your work flow™
About us
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys. Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. Learn more at: www.ushur.ai
- Website
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https://www.ushur.ai
External link for Ushur
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Santa Clara, California
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Customer Service Automation, Customer Support Automation, ChatBots, Artificial Intelligence, Machine Learning, and Natural Language Processing
Locations
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Primary
Get directions
3975 Freedom Cir.
Suite 870
Santa Clara, California 95054, US
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Get directions
Bengaluru, Karnataka 560103, IN
Employees at Ushur
Updates
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Low enrollment and participant drop-off shouldn’t slow down critical #clinicaltrials. See how Ushur's multi-channel, automated approach helped a lupus trial boost engagement, streamline enrollment, and improve retention—projected to increase completion rates by 300%. 👉🏻 Learn more: https://hubs.la/Q041_ND50 From QR-enabled mailers to #SMS and email follow-ups, every interaction is designed to simplify clinical trial participation and improve results. #ClinicalTrial #ClinicalTrials #Automation #Healthcare #Healthtech #CX #CXA #AI #Nocode #HealthcareAI #HealthcareAutomation #HealthcareInnovation #HealthcareTransformation #ClinicalResearch #PatientEngagement #PatientExperience
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#HealthPlans face constant pressure to engage members, close #caregaps, and reduce costs, but doing it efficiently and compliantly can be a challenge. The Health Plan Playbook brings together seven HIPAA-secure #automation plays to boost engagement, close care gaps, and reduce costs without portal logins or app downloads. 📖 Get the playbook: https://hubs.la/Q041PJ440 Tackle key journeys, from onboarding and #HRA surveys to chronic condition support and #maternalhealth navigation with actionable insights to improve member engagement and drive measurable results across your health plan operations. #HealthcareAutomation #MemberEngagement #PatientEngagement #DigitalHealth #HealthTech #HealthcareInnovation #CX #CXA #Automation #HIPAA #HITRUST #ChronicCare #ChronicConditions #MaternalHealth #HRASurveys #CareNavigation #HealthcareAI #MedicationAdherence #DigitalCare #MemberExperience #HealthcareCompliance #PatientExperience
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🛡️ Trust is increasingly important as #AI becomes integrated into everyday operations. Different stakeholders, including leaders, operators, and front-line teams, look for different forms of reassurance. Predictable behavior and clear guidelines can help create shared trust across #healthcare, #insurance, and #financialservices organizations, making it easier for teams to understand how AI fits into their day-to-day work. 👉🏻 Read now: https://hubs.la/Q041BZvF0 Learn what it takes to build trust in #enterpriseAI, from #governance and transparency to the everyday practices that keep teams aligned and confident. #AIAgents #AgenticAI #digitaltransformation #digitalinnovation #automation #cx #insurtech #insuranceautomation #digitalcare #healthtech #digitalhealth #healthcaretech #healthcareautomation #fintech #finservautomation
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Prescription drug costs are rising as specialty medications become more common and more expensive. In Ushur's recent webinar with EmpiRx Health's Executive Vice President and Chief Product Development Officer, Kimberly Howland, she explains how these cost pressures are changing how #PBMs operate and why clinical oversight and digital engagement are becoming critical to delivering better outcomes at a sustainable cost. 📽️ Watch the full webinar on demand: https://hubs.la/Q041st0Z0 Hosted by: Fierce Healthcare Yvonne Daugherty | #Healthcare #MemberExperience #HealthcareInnovation #HealthTech #DigitalHealth #AIinHealthcare #HealthcareAutomation #DigitalCare #WhiteGloveService #MemberExperience #AI #HealthPlans #PBMs #PharmacyBenefitManagement
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Thank you to everyone who joined EmpiRx Health and Ushur for a great conversation on rethinking #memberexperience as costs rise and workflows grow more complex. We explored how healthcare organizations can deliver proactive, white-glove member support while simplifying #priorauthorization and care operations through clinical expertise and #intelligentautomation. 📽️ Watch on-demand: https://hubs.la/Q0416hS40 If you missed the live session, or want to revisit the discussion, you can watch it on demand here to learn how leading organizations are: ✔️ Improving member communication and engagement ✔️ Reducing prior auth friction and delays ✔️ Supporting better outcomes with clinician-guided decisioning ✔️ Scaling operations without sacrificing service #Healthcare #MemberExperience #HealthcareInnovation #HealthTech #DigitalHealth #AIinHealthcare #HealthcareAutomation #DigitalCare #WhiteGloveService #MemberExperience #AI #HealthPlans #PBMs #PharmacyBenefitManagement
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From call centers to care enablers —#providerservice is evolving. For years, provider service teams have fielded endless calls about benefits, claims, and credentialing, but that model can’t keep pace with today’s expectations. Learn how Ushur's #AIAgent for Provider Service transforms provider support from a manual cost center into an intelligent, always-on experience that accelerates care and reduces friction. 👉🏻 Read the blog to learn more: https://hubs.la/Q040YbxR0 #Healthcare #HealthTech #DigitalHealth #HealthcareInnovation #AIinHealthcare #Automation #HealthPlan #HealthcareOperations #CustomerExperience #CX #HealthcareAI #DigitalCare #HealthPlanOperations #OperationalEfficiency #MemberExperience
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Ushur reposted this
Creating a high-quality member experience has become an increasingly important priority as pharmacy care models evolve and industry leaders focus on how to balance clinical integrity, operational efficiency, and member-centered care. In that spirit, we’re pleased to partner with Ushur and Fierce Healthcare on a new webinar that explores the vital role of member experience in pharmacy benefits management. Entitled “Reimagining Member Experience: From White-Glove Service to Streamlined Prior Authorization,” this webinar will take place tomorrow, January 28 at 1:00pm ET. The event features EmpiRx Health’s Executive Vice President and Chief Product Development Officer, Kimberly Howland, and Global Head of Industries at Ushur, Yvonne Daugherty. During this session you will learn about: · How the role of PBMs is shifting and what the future will look like. · Redesigning prior authorizations to reduce delays and administrative time. · Strategies to improve transparency and streamline medication access. · The impact of intelligent automation and data-driven decision making. · What white-glove service looks like across member experience. · A forward-looking vision on aligning cost and clinical appropriateness to create a better member experience. Register today in the link below https://lnkd.in/gqu24dAx #FierceHealthPayer #EmpiRxHealth #Ushur #MemberExperience
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#HealthPlans face mounting pressure to deliver faster, more personalized service, but staffing shortages can threaten both access and quality. The #AI-Powered #MemberEngagement lookbook shows how five leading health plans are using #HIPAA-secure, interactive digital experiences to boost retention, reduce costs, and close #caregaps—achieving measurable results in weeks, not months. 📖 Get the lookbook: https://hubs.la/Q040K6Nz0 Discover how health plans can create cost-effective, scalable, and resilient pathways to meet member needs at scale, streamline enrollment, reduce high-cost events, close #HEDIS gaps, and boost #HRA completions. #memberexperience #memberengagement #patientexperience #healthcare #healthcareautomation #digitalcare #healthtech #healthcaretransformation #healthcareinnovation #AIinHealthcare #patientengagement
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📣 Last chance to register! Tomorrow, join EmpiRx Health and Ushur for a live webinar exploring how #healthcare organizations are rethinking member experience as costs rise, workflows grow more complex, and expectations for timely, personalized support continue to increase. We’ll look ahead at what white-glove, member-centric care can look like when cost, access, and clinical appropriateness are aligned. 👉🏻 Register now: https://hubs.la/Q040wvQ50 Hear from industry leaders on how clinical expertise combined with intelligent automation delivers white-glove member experiences while simplifying prior authorization and care operations. 🔍 In this session, learn how to: ✔ Deliver proactive, personalized member communication ✔ Simplify prior authorization and reduce delays ✔ Drive better outcomes with clinician-guided decisioning ✔ Scale operations while maintaining white-glove service #Healthcare #MemberExperience #HealthcareInnovation #HealthTech #DigitalHealth #AIinHealthcare #HealthcareAutomation #DigitalCare #WhiteGloveService #MemberExperience #AI #HealthPlans #PBMs #PharmacyBenefitManagement
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