📣 Ushur.com is now Ushur.ai! 📣 Our new domain marks a new chapter in our evolution and a bold step toward the future of customer engagement in regulated industries. Powered by #AI, rooted in empathy and security, this is what the Agentic Era looks like. 🔍 Visit Ushur.ai to learn more 📖 Read Simha Sadasiva's announcement: https://lnkd.in/gAnHnfTi #AI #Automation #AgenticAI #AIAgent #DigitalTransformation #CustomerExperience #InsuranceTech #DigitalInnovation #HealthcareInnovation #Fintech #AgenticExperience #CX #InsurTech #HealthTech
Ushur
Software Development
Santa Clara, California 54,943 followers
Make your work flow™
About us
Ushur delivers the world’s first AI-powered Customer Experience Automation™ platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end. Designed to deliver delightful, hyper-personalized customer experiences through rapid issue resolution and unified, omnichannel engagement, Ushur is the first-of-its-kind system of intelligence. It combines Conversational Automation and Knowledge Work Automation in a No-Code, Cloud-native, SaaS platform to digitally transform every step of the complete enterprise customer experience – from Micro-engagements™ to entire customer journeys. Backed by leading investors including Third Point Ventures, 8VC, Pentland Ventures, Aflac Ventures and Iron Pillar, Ushur’s Customer Experience Automation™ solutions are currently in production at some of the leading insurance providers across the globe including Irish Life, Unum, Aetna, Cigna and Tower Insurance. Learn more at: www.ushur.com
- Website
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http://www.ushur.ai
External link for Ushur
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Santa Clara, California
- Type
- Privately Held
- Founded
- 2014
- Specialties
- Customer Service Automation, Customer Support Automation, ChatBots, Artificial Intelligence, Machine Learning, and Natural Language Processing
Locations
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Primary
Get directions
3975 Freedom Cir.
Suite 830
Santa Clara, California 95054, US
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Get directions
Bengaluru, Karnataka 560103, IN
Employees at Ushur
Updates
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⚕️ With #AI accelerating across healthcare, how can organizations ensure their strategies are ethical, effective, and enterprise-ready? This new guide offers a practical framework for leaders balancing innovation with risk and operational needs. A must-read for anyone navigating the evolving AI landscape in healthcare. 👇🏻 📖 Read now: https://hubs.la/Q03nSNTQ0 Managed Healthcare Executive #HealthcareAI #HealthPlans #AIAdoption #DigitalTransformation #HealthTech #PatientExperience #Healthcare #HealthcareInnovation #Automation #CX #CXA #PatientExperience #MemberExperience #HealthAutomation #HealthcareAutomation
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🔍 Front-end improvements can only go so far. Real transformation in healthcare, insurance, and finance starts behind the scenes. In his latest blog, Ushur CTO/CISO & Co-founder Henry Peter unveils the Agentic Experience Framework, a new blueprint for orchestrating intelligent, compliant, and scalable service journeys. 👉🏻 Read now: https://hubs.ly/Q03nQFnD0 From multi-agent systems and domain-specific intelligence to built-in compliance and adaptive automation, this framework redefines what’s possible for customer experience at enterprise scale! 📈 #CustomerExperience #AI #DigitalTransformation #CX #CXA #Healthcare #Insurance #FinancialServices #HealthTech #InsurTech #FinTech #Automation #EnterpriseAutomation #DigitalEngagement #DigitalInnovation
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⚕️The pharmaceutical industry is facing costly communication breakdowns from missed trial recruits to medication non-adherence and slow claims processing. This guide explores how #AI and #automation are streamlining collaboration between patients, providers, PBMs, and pharma companies—accelerating processes and improving outcomes across the healthcare ecosystem. 📥 Grab your copy: https://hubs.la/Q03nG2HZ0 🔍 Learn how to: ✔️ Fix the 80% clinical trial recruitment failure rate ✔️ Speed up prior authorizations and claims ✔️ Stay compliant while scaling innovation #PharmaInnovation #LifeSciences #HealthcareAI #PharmaTech #DigitalHealth #Pharma #PharmaCompanies #CX #CXA #MemberService #MemberExperience #HealthTech #HealthcareTech #PBM #Compliance #RegulatoryCompliance #HIPAAsecure #HealthcareCompliance
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📱 #TCPA rules are reshaping how businesses must manage #SMS opt-outs! Is your outreach ready? Ushur's platform is already ready. With Intelligent Opt-Out Detection, we’re helping regulated industries automate compliance with new standards —no configuration needed. That means less oversight, smoother opt-outs, and systems that keep up with changing regulations. 👉🏻 Learn more: https://hubs.la/Q03ns07p0 #TCPA2025 #SMSCompliance #HealthTech #FinTech #InsuranceTech #CustomerExperience #Automation #CXA #RegulatoryCompliance #DigitalTransformation #DigitalInnovation #CX #CustomerExperience #OptOut
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Administrative complexity, overwhelmed call centers, and low digital engagement are holding #healthcare back. Advancing member service just got easier with Ushur’s AI Agent for Member Service! Learn how combining secure automation with empathy can help health plans deliver faster resolutions, scale support, and improve member satisfaction. 📖 Read the blog: https://hubs.la/Q03nnxsZ0 #AI #CXA #CX #HealthcareQuality #Health #AIinHealthcare #MemberExperience #HealthEquity #DigitalEngagement #Automation #HealthTech #AIAgents #AgenticAI #BusinessGrowth #PatientExperience #Healthcare
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Transformation doesn’t always happen in the big, headline moments but in the everyday interactions that build trust over time. Tune into this Curiosity Corner conversation where Sean Seitzinger and Simha Sadasiva explore how micro-engagements are reshaping the way brands connect with people through self-service, meaningful touchpoints, and technology that supports real relationships! 🤝🏻 #CuriosityCorner #HealthTech #Healthcare #CustomerExperience #MemberExperience #Microengagements #AI #Automation #CX #CXA #DigitalEngagement #DigitalInnovation
What if the future of brand engagement isn’t in the big moments, but in the small ones? In this clip from Curiosity Corner, I spoke with Simha Sadasiva, CEO and co-founder of Ushur, about the power of micro-engagements to reshape how brands build relationships. There is no single playbook for transformation. But when you ask where your most important relationships live and how technology can elevate them, the possibilities start to open up. These small, self-service moments don’t just improve efficiency. They create connection, deliver value, and bring brands closer to the people they serve. At Kaiser Permanente, we believe that health is a lifelong journey and that the most meaningful experiences often begin in everyday interactions. That belief guides how we show up for our members, in care and in life. #CuriosityCorner #DigitalEngagement #BrandStrategy #HealthcareInnovation #CustomerExperience #MarketingLeadership
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💡 Last week, Ushur and Navicore Solutions hosted a live webinar exploring how interactive digital self-service can accelerate turnaround times, reduce costs, minimize friction, and strengthen customer relationships. If you missed the live session or want to revisit the discussion, the on-demand recording is now available to watch on-demand! 📽️ Watch now: https://hubs.la/Q03n8mLF0 #CX #AI #Automation #DigitalEngagement #CustomerExperience #Payments #FinTech #Webinar #CXA #DigitalTransformation #Insurtech #FinservTech #FinancialServices #DigitalInnovation
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⚕️ How can health plans embrace #AI responsibly while balancing innovation with risk, ethics, and operational impact? In this insightful guide, Vijayendra Shamanna, VP of AI Labs at Ushur, joins healthcare leaders to outline a practical framework for assessing AI readiness and aligning adoption with real-world goals. A must-read for anyone navigating the evolving AI landscape in healthcare. 👇🏻 📖 Read now: https://hubs.la/Q03m-s640 Managed Healthcare Executive#HealthcareAI #HealthPlans #AIAdoption #DigitalTransformation #HealthTech #PatientExperience #Healthcare #HealthcareInnovation #Automation #CX #CXA #PatientExperience #MemberExperience #HealthAutomation #HealthcareAutomation
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👏🏻 Thank you for joining our webinar today on Transforming Customer Engagement Beyond Transactions with AI-Powered Automation. Ushur and Navicore Solutions shared insights into how interactive digital self-service can accelerate turnaround times, reduce costs, minimize friction, and build stronger customer relationships. If you missed the live session or want to revisit the discussion, the on-demand recording is now available to watch! 📽️ Watch now: https://hubs.la/Q03mSP540 #CX #AI #Automation #DigitalEngagement #CustomerExperience #Payments #FinTech #Webinar #CXA #DigitalTransformation #Insurtech #FinservTech #FinancialServices #DigitalInnovation
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